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Hotel Eden

Photo gallery for Hotel Eden

Triple Room | In-room safe, desk, free WiFi, bed sheets
Lounge
Property entrance
Double or Twin Room | In-room safe, desk, free WiFi, bed sheets
Breakfast area

Overview of Hotel Eden

Hotel Eden

3.0 star property
3-star hotel with bar/lounge, near Port of Naples

6.8/10 Good

146 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Bar
  • 24/7 front desk
  • Non-smoking
Map
Corso Novara, 9, Naples, Napoli, 80142
Main amenities
  • 24-hour front desk
  • Bar/lounge
  • Concierge services
  • Daily housekeeping
  • Front desk safe
  • Luggage storage
  • Snack bar/deli
  • Terrace
For families
  • Children stay free
  • Daily housekeeping
  • Lift
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 29 min walk
  • Via Toledo - 32 min walk
  • Molo Beverello Port - 40 min walk
  • Piazza del Plebiscito - 44 min walk
  • Spaccanapoli - 6 min drive
  • Naples National Archaeological Museum - 10 min drive
  • Naples Underground - 4 min drive
  • Sansevero Chapel Museum - 22 min drive
  • Castel Nuovo - 15 min drive
  • Galleria Umberto - 13 min drive

Getting around

  • Naples International Airport (NAP) - 24 min drive
  • Naples (INP-Naples Central Rail Station) - 2 min walk
  • Naples Central Station - 4 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 4 min walk
  • Ponte Casanova Novara Tram Stop - 4 min walk
  • Principe Umberto Tram Stop - 6 min walk

Restaurants

  • Caffè Mexico - 3 min walk
  • Pasticceria Attanasio - 5 min walk
  • Gran Caffè Novara SRL - 1 min walk
  • White Cafè Buonocore - 1 min walk
  • Binario Calmo - 4 min walk
Map

About this property

Hotel Eden

At Hotel Eden, you'll be a short five-minute drive from Piazza del Plebiscito and Molo Beverello Port. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff and walkability. Public transportation is only a short walk: Piazza Garibaldi Station is 4 minutes and Ponte Casanova Novara Tram Stop is 4 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (EUR 20 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Digital TV channels
  • Flat-screen television

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Eden Naples
Hotel Eden Naples
Hotel Eden Hotel
Hotel Eden Naples
Hotel Eden Hotel Naples

Frequently asked questions

Does Hotel Eden offer free cancellation for a full refund?
Yes, Hotel Eden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Eden?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is parking offered on site at Hotel Eden?
Sorry, there's no on-site parking at Hotel Eden.
What are the check-in and check-out times at Hotel Eden?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What's the area around Hotel Eden like?
Hotel Eden is a short 4-minute walk from Piazza Garibaldi Station and 11 minutes' walk from Spaccanapoli. Travellers recommend the hotel for its quiet location.

Reviews

6.8

Good

7.3/10

Cleanliness

7.2/10

Staff & service

5.7/10

Amenities

6.8/10

Property conditions & facilities

6.5/10

Eco-friendliness

Reviews

8/10 Very good

The property itself was spacious and clean, but dated. In my room, a window and mirror had large cracks across them, and the bedcover had obviously been repaired multiple times. Outside the property are a number of street sellers that can crowd the sidewalk and make you feel a little unsafe if you are on your own.
Kathryn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kentaro, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pit stop in Naples
Hotel perfect for a quick stay near the station. Noise from the street very loud, but that's Naples for you... lighting in the room was not bright enough to read.
2-night trip
Verified Hotels.com guest review

2/10 Poor

I got to the property and was charged a different price. 20 euros extra. Staff was hostile.
KOKULO, 2-night business trip
Verified Orbitz guest review

4/10 Fair

Adem, 2-night trip
Verified Expedia guest review

8/10 Very good

Well positioned near trains and coaches
paul, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The services..nice administration..
Herminia, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

NEVER stayed in a worse hotel in my life. The staff were rude, the room was disgustingly dirty and smelling of faeces, the area was incredibly unsafe...to the point i left the hotel early because i felt so unsafe. Horrible experience.
Kenneth, 3-night trip
Verified Expedia guest review

6/10 Good

Hotel Eden
The hotel needs some TLC/repair work done. In the room particularly, the toilet was coming away from its fixings, the shower door was hanging off. The windows could use some work to reduce the noise that comes from outside since the hotel is on a busy main road. The bed was comfortable and the room was a good size. That is probably the only good thing about the room. Staff were friendly and understood English well.
Nick, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean
Kafilat, 2-night trip
Verified Expedia guest review