The Park Hotel, Sure Hotel Collection by Best Western

Property class: 3
Suburban hotel with 2 restaurants, near Diss Mere Wildlife Garden

Choose dates to view prices

The Park Hotel, Sure Hotel Collection by Best Western features a nightclub and puts you only steps from Diss Mere Wildlife Garden. You can indulge in deep-tissue massages, body treatments or reflexology, and Park Restaurant, one of 2 restaurants, serves French cuisine and is open for dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli and a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Meeting rooms

For families (6)

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Garden
  • Daily housekeeping
  • Digital TV service
The current price is £77
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic Room, Multiple Beds, Non Smoking

A hotel room with a bed, two towels, a desk with a chair, a mirror, and a wall-mounted light fixture.

Classic Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A bedroom with a bed, a wardrobe, a television, and a door.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside lamps, a telephone, and a wall-mounted artwork.

Superior Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a bedside telephone, and a wall-mounted light.

Classic Room, 1 Single Bed, Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Non Smoking

A neatly made bed with white linens, a bedside table with a phone and a radio, and a nightstand with a lamp.

Suite, 1 King Bed, Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Two beds with red bedding, a patterned wallpaper, and a window with curtains.

Classic Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, two bedside tables, an air conditioning unit, and a thermostat.

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Garden View

A hotel room with a large bed, bedside tables, a desk, a mirror, and a framed picture on the wall.

Classic Room, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

A neatly made bed with white linens and a brown throw, a nightstand with a lamp, and a wall-mounted light fixture.

Junior Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View

A hotel room with a bed, two armchairs, a small table, a television, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View

A hotel room with a bed, two armchairs, a small table, a television, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Garden View

A hotel room with a large bed, a wardrobe, a radiator, a mirror, and a view of the garden through the door.

Standard Room, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Denmark St, Diss, England, IP22 4LE

What's nearby

  • The Corn Hall - 3 min walk - 0.3 km
  • Diss Town Council - 4 min walk - 0.4 km
  • Diss Museum - 4 min walk - 0.4 km
  • Diss Mere Wildlife Garden - 6 min walk - 0.5 km
  • No 8 Marketplace - 6 min walk - 0.5 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 62 min drive
  • London (STN-Stansted) - 93 min drive
  • Diss Station - 21 min walk
  • Wymondham Station - 21 min drive
  • Eccles Road Station - 21 min drive
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Scole Inn - ‬5 min drive
  • ‪The Cock Inn - ‬7 min walk
  • ‪The Thatchers Needle - ‬3 min walk
  • ‪Ampersand Brew Tap - ‬3 min drive
  • ‪Wild Bean Cafe - ‬5 min drive

About this property

The Park Hotel, Sure Hotel Collection by Best Western

  • The Park Hotel, Sure Hotel Collection by Best Western features a nightclub and puts you only steps from Diss Mere Wildlife Garden. You can indulge in deep-tissue massages, body treatments or reflexology, and Park Restaurant, one of 2 restaurants, serves French cuisine and is open for dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli and a garden.

At a glance

Hotel size

    • 31 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 11:00 AM - 11:00 PM
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • On-site parking only available on request
    • Free secured, uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Limited on-site parking (max 1 space per unit)

Transfers

    • Bus station shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–9:00 AM on weekdays and 8:00 AM–9:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Golf privileges
  • Pro golf lessons
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Pool table
  • Bingo
  • Access to nearby indoor pool
  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Winery tours nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Co-working spaces
  • Conference centre (1507 square feet of space)

Services

  • Front desk (limited hours)
  • Luggage storage
  • Wedding services
  • Bike storage
  • Golf cart on-site
  • Golf clubs on-site
  • Romance packages

Facilities

  • Built in 1900
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Adjacent to a golf course
  • Golf driving range on-site
  • Bicycle parking
  • Spa services
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Nightclub
  • Massage/treatment rooms
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Accessible bus station shuffle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 100
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Front entrance ramp
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Thin carpet in public areas
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Heating
  • Portable fan
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Travel cot
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water
  • High chair
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages and body treatments. A variety of treatment therapies are provided, including reflexology.

Dining

Park Restaurant – This restaurant specialises in French cuisine and only serves dinner. Open daily.
The Old Barrel Bar – Overlooking the garden, this pub specialises in British cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: REST. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Day (25 December) gala dinner per adult: GBP 85
  • Christmas Day (25 December) gala dinner per child: GBP 50 (up to 13 years old)
  • New Year's Eve (31 December) gala dinner per adult: GBP 45
  • New Year's Eve (31 December) gala dinner per child: GBP 45 (from 13 to 17 years old)
  • Valentine's Day (14 February) gala dinner per adult: GBP 50
  • Valentine's Day (14 February) gala dinner per child: GBP 30 (from 4 to 13 years old)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 7.95 for children
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-in between 12:30 AM and 7:00 AM can be arranged for an extra charge of GBP 20
  • Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15 per night
  • Rollaway beds are available for GBP 30 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

The Park Hotel
The Park Hotel Sure Hotel Collection by Best Western
The Park Hotel, Sure Hotel Collection by Best Western Diss
The Park Hotel, Sure Hotel Collection by Best Western Hotel
The Park Hotel, Sure Hotel Collection by Best Western Hotel Diss

Frequently asked questions

Are pets allowed at The Park Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed.

Is parking offered on site at The Park Hotel, Sure Hotel Collection by Best Western?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at The Park Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-out is available.

What is there to do at The Park Hotel, Sure Hotel Collection by Best Western and nearby?

Have fun with activities such as cycling, hiking and skydiving, and practise your swing at the nearby golf course. Additional recreation nearby includes basketball and hunting. Enjoy amenities such as a nightclub, spa services and a picnic area. The Park Hotel, Sure Hotel Collection by Best Western also has a garden and access to a nearby indoor pool.

Are there restaurants at or near The Park Hotel, Sure Hotel Collection by Best Western?

Yes, there are 2 on-site restaurants, featuring French cuisine and garden views.

What's the area around The Park Hotel, Sure Hotel Collection by Best Western like?

The Park Hotel, Sure Hotel Collection by Best Western is a short 3-minute walk from The Corn Hall and 4 minutes' walk from Diss Town Council.

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Reviews

The Park Hotel, Sure Hotel Collection by Best Western Reviews

7.0

Good

7.4

Cleanliness

7.2

Amenities

8.0

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Restaurant

Reviews

Verified review

8/10 Very good

Staff very helpful and courteous, breakfast well presented all rooms clean and tidy, would recommend this establishment if asked.
Verified review

8/10 Very good

Was ideal room was spacious and tidy very comfortable
Verified review

4/10 Fair

Room was okay, food was okay, staff were good. Bad points, shower not working, hot water tepid at best, no one around at 6:00am.
Verified review

8/10 Very good

Very helpful and friendly staff
Verified review

10/10 Exceptional

We enjoyed our one night stay .. staff were very friendly and helpful.. our room was clean and very comfortable.. breakfast was excellent ..
Verified review

8/10 Very good

Very nice hotel. Room was clean, bed was soft and enough power sockets and amenities. my only issue which isn't a major was the shower didn't produce hot water. I'm sure it's a minor problem. It didn't effect my stay
Verified review

8/10 Very good

Clean room, friendly staff, didn’t have food so can’t comment. Bar staff were lovely though. Everyone was very helpful and kind. Good price room, would have preferred room away from front/bar, but that’s a very minor detail
Verified review

8/10 Very good

Room was great. Staff were all very accommodating. Zara is a rock star!!!
Verified review

4/10 Fair

The family room we were put in was awful. The smell was horrendous and we were unable to stay in there..however the staff were very helpful and moved us to a newer room and provided us with a put up bed. I would not stay in this hotel again as I feel it didn't anywhere meet it's description..we were very disappointed. However the staff were super and very helpful l.
Verified review

8/10 Very good

My wife and I stayed for two nights. Our room was well equipped, including iron, ironing board, fan, hairdryer and to a good standard, the room showed obvious signs of constant use and age but was clean. Wi-Fi through out the building was very good and my wife especially liked having the bottled water already in our room on arrival and at turn down. Breakfast was to a very good standard on what we ordered. The bar was probably our favourite place, very pleasant area to relax and even had live music on our last night. But I think more important than the above was the friendly and helpful staff who absolutely made our stay. They were happy to give advice on the surrounding area, and always happy to help. Thank you to all the staff at The Park Hotel for making our stay so enjoyable.
Verified review

8/10 Very good

Staff here are extremely friendly and helpful. We arrived on E-bikes which were safely stored overnight inside. The room was large as was the bed and the bathroom looked like it had recently been refurbished and done well. The bath may have not been replaced but it was an old style traditional bath so may have been left for effect. We had an evening meal with friends here and thoroughly enjoyed it.
Verified review

8/10 Very good

Staff were super friendly. Bar was fine and very lively. Room was a decent size but a little stuffy and hot. The hotel is a little dated but fine for a couple of nights. If you can get at a reasonable price then worth it for a night or two.
Verified review

10/10 Exceptional

Fantastic place and fantastic staff as always. Very helpful and very engaging. As someone working in the area my stays so far have been a delight.
Verified review

10/10 Exceptional

Tyler, Zara and Charley helpful as ever!!! Great service
Verified review

10/10 Exceptional

A nice room - well appointed and good size, with comfortable bed. Zara on reception to check me in and out was extremely helpful, friendly and polite. Good location for central Norfolk
Verified review

8/10 Very good

Our room was well equipped, the breakfast was great and the staff, particularly Zara were extremely helpful. Good stay.
Verified review

10/10 Exceptional

The Park hotel Diss … the room was clean and we had a good night sleep on the large bed. The hotel staff were very attentive and courteous
Verified review

6/10 Good

Service at breakfast was a little slow.
Verified review

6/10 Good

Great location and garden, just a stroll from the park and shops. If you have difficulty with stairs warn them when you're booking.
Verified review

8/10 Very good

Had a great stay!
Verified review

2/10 Poor

Disgusting would never stay here again!
Verified review

8/10 Very good

It was a pleasant stay, room was comfortable, breakfast was good, staff were helpful and friendly
Verified review

10/10 Exceptional

Friendly staff, nice hotel. Comfy bed nice room good facilities. Happy with my stay.
Verified review

8/10 Very good

Ok for overnight business stay

Close to where I was working not used this hotel before ok for my needs good bar & restaurant
Verified review

2/10 Poor

Not got anything positive to say about here! Staff are rude and unprofessional Management are worse!