2/10 Poor
2 Oct 2023
Disappointed as one member of our party of 8 was late and was recharged for his room and only after an agrumemt with a number of staff was he given what they called a complimentary room for the second night( this room was paid for before we travelled but as we did not email to notify the hotel his 2 night booking was cancelled) Another mêmber of the group unhappy with his room asked for an upgrade,offered and charged for same but when he went to change they told him they could not give it to him as they sold it to someone else They did give him an inferior room but no refund of the extra cost
Michael
Michael, 2-night trip with friends
Verified Hotels.com guest review