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Villa del Arco Beach Resort & Spa, Cabo San Lucas

4 stars4 stars
Camino Viejo a San José Km. 0.5, Col. ECabo San LucasBCS23450Mexico, 0203 027 9779
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Excellent4.1 / 5
  • Beautifully featured resort. Would be great for a family and if you are looking to stay…Feb 21, 2017
  • Great location. Beautiful resortFeb 6, 2017
193See all 193 Hotels.com reviews
From 2,543 reviewsTripAdvisor Traveller Rating

Villa del Arco Beach Resort & Spa, Cabo San Lucas

Hotel Info: 020 3027 9803

from £353
  • Suite, 1 Bedroom
  • Villa 2 Bedroom Suite
  • Deluxe Studio
  • Deluxe Studio
  • One Bedroom Signature Service Villa
  • One Bedroom Villa Suite

At a glance

Key facts

Hotel size

  • This hotel has 223 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available upon request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Free valet parking (limited)

  • Free RV/bus/truck parking

Other information

  • All-inclusive rates available

Also known as

  • Villa Arco Beach Resort Cabo San Lucas
  • Villa Arco Beach Resort
  • Villa Arco Beach Cabo San Lucas
  • Villa Arco Beach
  • Villa Del Arco Cabo San Lucas
  • Del Arco Hotel
  • Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos
  • Villa Del Arco Hotel Cabo San Lucas
  • Villa Del Arco Hotel Cabo San Lucas

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision.

Children under 4 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

On-site credit card charges are subject to an extra charge

Rollaway beds are available for an extra charge

Breakfast costs between MXN 100 and MXN 200 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 155 per night (rates may vary)

WiFi is available in public areas for MXN 155 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Children's pool
  • Health club
  • Number of spa tubs - 4
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 4520
  • Conference space size (meters) - 420
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 32-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Villa del Arco Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • Room service during certain hours (limited menu)
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities

Lessons/classes/games
  • Dancing

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Alcoholic beverages
  • Bottled wine
  • Bottled spirits
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

THE DESERT SPA has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Dining

American Grill – This poolside restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

EL PATRON – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

NEPTUNE RESTAURANT – This beach fine-dining restaurant specialises in seafood and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

EL BUCANERO – This poolside family restaurant specialises in local cuisine and only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Taco Bar – This restaurant specialises in Mexican cuisine and only serves lunch.

Villa del Arco Beach Resort & Spa, Cabo San Lucas’s small print

Also known as

  • Villa Arco Beach Resort Cabo San Lucas
  • Villa Arco Beach Resort
  • Villa Arco Beach Cabo San Lucas
  • Villa Arco Beach
  • Villa Del Arco Cabo San Lucas
  • Del Arco Hotel
  • Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos
  • Villa Del Arco Hotel Cabo San Lucas
  • Villa Del Arco Hotel Cabo San Lucas

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision.

Children under 4 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

On-site credit card charges are subject to an extra charge

Rollaway beds are available for an extra charge

Breakfast costs between MXN 100 and MXN 200 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 155 per night (rates may vary)

WiFi is available in public areas for MXN 155 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 193 reviews

Villa del Arco Beach Resort & Spa, Cabo San Lucas
Poor1.0 / 5
Booked one thing-got another.
The place is nice but very unhappy about charging me extra for what I was told I booked & poor customer service. Combination of Hotels.com & Villa de Arco management. The website advertised ocean view when I booked it. I also called Hotel.com personally to let them book it & confirm room was ocean view and slept 4. I waited online for long time as they contacted hotel. They confirmed room I booked slept 4 and Ocean view. When I arrived they said my room was "garden view" which was view of parking lot. I explained I booked ocean they said no.They were rude about it. After insisting & lot of time they got me an ocean view but charged me a lot of extra money. I worked with hotel Manger but he said they don't sell ocean view to Hotel.com & blamed them on mistake. I called hotel.com & they confirmed I booked ocean view and should not be charged and would send paperwork to hotel. Hotel said not get it so charged me full amount and would not adjust. Hotel.com and Villa de Arco had a partnership. I was told in booking had ocean view-to charge me more and neither group work it out is bad business. Manager acted like he was service friendly but at the end of the day did not honor my booking or even adjust upgrade cost at all. Also paid a lot for wifi but ot work well in room. When I asked they said only worked mostly in lobby but no refund. Also they hound you to try and SELLTIMESHARE. APPROACHED so many times. Hotel nice-would rate higher if not for this issue.
5 night family trip
Villa del Arco Beach Resort & Spa, Cabo San Lucas
Excellent4.0 / 5
Great rooms, very large. Great service at the pool, very friendly. Beautiful grounds. Clean bathrooms. My only problem was the drinks at the bar that were not frozen or made with soda. All the juice drinks aka Mai tai's, screw driver etc were made with watery juice that was not good. We tried several, all the same. Asked the wait staff, they said they use juice made from concentrate. It was not good at all. Been coming here for a decade, it was never like this. When you are are on vacation you want a good tasting drink. Frozen drinks very good.But if you don't want that the others were not worth drinking.
7 night family trip
Villa del Arco Beach Resort & Spa, Cabo San Lucas
Outstanding5.0 / 5
Perfect place to stay in Cabo San Lucas
This is an amazing resort. Everything was beautiful, and the people working there were very anxious to make our stay more pleasant in any way that they could.
3 night family trip
Villa del Arco Beach Resort & Spa, Cabo San Lucas
Poor1.0 / 5
Food Poisoning Capital of Cabo
Me and my wife got violently sick eating at the Neptune restaurant, causing us to go to hospital for 2 nights at a cost of 5k. We booked our stay for 5 nights. Please God do not stay at any of these hotels. We both had fish, and around 10 pm, I started to throw up badly. It became so bad, I called downstairs and asked for a doctor. Told doctor only comes for 100 dollars. Once the doctor came, he saw me throwing up blood and said we need to go to the clinic, but at a cost of 3k. I sadly had no choice, i couldn't move and was throwing up blood. When we get to the clinic at 12 am, my wife gets violently sick as well and is admitted to the clinic at a cost of 2k. We end up staying in that hospital/clinic for two nights. I got an intestine infection and my wife got a vicious case of food poisoning. Here by far is the worst part. The morning I get out, I am naturally furious at this place. I am very angry and wait 2 hours in the morning for a manager, but he never comes. Instead another man comes up and says they wont speak to me and it could not have been the Neptune. That is insane, we only ate at the resort the entire trip and I had the bill to prove we had ate there two hours prior to our sickness. The very rude man didnt care and told me he was done with me. Now if you are thinking of staying here, just imagine you and your significant other or even children viciously sick and in a hospital for two days. Then imagine when you are out they are rude. Horrible!!! Don't stay!!!!
4 night romance trip
Villa del Arco Beach Resort & Spa, Cabo San Lucas
Good3.0 / 5
Cabo San Lucas
The condo is very nice inside with a beautiful balcony. We came here to stay by the ocean and enjoy the ocean view from our room. We booked an ocean view room. However when we arrived, they gave us a view facing a building and part of the city. They were not very accommodating to change our room as they said they didn't have an ocean view. When we said we were going to leave the manager told us if paid more $$$ they would get us a room with a view of the ocean. We paid the extra to get an ocean view room. Room was very good with ac. There was a weird loud running water noise going through the bedroom vents at certain times that sounded like all your facets were open. One time this woke us up in the night lasted for over an hour. Very strange. This is a time share property and they push you for their presentation and the all inclusive. If you don't have a timeshare you get stuck with what they feel to give you. The food was good in all the restaurants and the service was good there. The front desk does not have great customer service and does not go out of their way to help you for free. Also always check your bill and receipts, unexpected and incorrect charges may appear. We expected much more 4 star service from such a nice looking condo and time share. Stayed May 2016, traveled as a couple
4 night romance trip

See all reviews

Villa del Arco Beach Resort & Spa, Cabo San Lucas

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