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All properties in Boston, Massachusetts, United States of America
1 room, 2 adults

The Westin Boston Waterfront

4-star4 stars
425 Summer St, Boston, MA, 02210, United States of America

4-star hotel with indoor pool, connected to the convention centre, near Boston Convention and Exhibition Center
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Pool
Great pool
WiFi
Complaints about WiFi

The Westin Boston Waterfront

from £145
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Room, 1 King Bed, View
  • Room, 1 King Bed
  • Junior Suite, Harbour View
  • Premium Room, 2 Double Beds
  • Premium Room, 1 King Bed, View
  • Executive Room, 1 Single Bed, Non Smoking (SW-M)
  • Room, City View

What’s around The Westin Boston Waterfront

Landmarks

  • In Seaport District
  • Boston Convention and Exhibition Center - 1-minute walk
  • Boston Children's Museum - 10-minute walk
  • Boston Harbor - 13-minute walk
  • Black Falcon Cruise Terminal - 16-minute walk
  • Boston Opera House - 22-minute walk
  • New England Aquarium - 23-minute walk
  • The Freedom Trail - 24-minute walk

Getting around

  • Boston, MA (BOS-Logan Intl.) 5-min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) 8-min drive
  • Norwood, MA (OWD-Norwood Memorial) 26-min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) 31-min drive
  • Beverly, MA (BVY-Beverly Municipal) 33-min drive
  • Lawrence, MA (LWM-Lawrence Municipal) 36-min drive
  • Boston South Station 14-min walk
  • Boston North Station 3-min drive
  • Boston JFK-UMass Station 5-min drive
  • Downtown Crossing Station 20-min walk
  • Chinatown Station 21-min walk
  • Boylston Station 23-min walk

At a glance

Key facts

Hotel size

  • This hotel has 793 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub 1
  • Bicycle rentals nearby
  • Kayaking nearby
  • Sailing nearby
Working away
  • Business centre
  • Number of meeting rooms - 27
  • Conference space
  • Conference space size (feet) - 19160
  • Conference space size (meters) - 1780
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Netflix
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sauciety – This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.

Birch Bar – This cocktail bar only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

The Westin Boston Waterfront’s small print

Also known as

  • Westin Boston Waterfront Hotel
  • The Westin Boston Waterfront Hotel Boston
  • Boston Westin
  • The Westin Boston Waterfront Hotel
  • The Westin Boston Waterfront Boston
  • The Westin Boston Waterfront Hotel Boston
  • Westin Waterfront Hotel
  • Westin Boston Waterfront
  • Westin Waterfront
  • Boston Westin
  • The Westin Boston Waterfront Hotel Boston
  • Westin Hotel Boston
  • The Westin Boston Waterfront Hotel
  • The Westin Boston Waterfront Boston

Policies

Tax ID – C0015300351
  • Pool access available from 5:00 AM to midnight
  • Guests can rest easy knowing that there's carbon monoxide detector and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

    Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast, lunch and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

    The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

    Optional extras

    Self-parking costs USD 44.00 per day

    Valet parking costs USD 54.00 per day

    Full breakfast is offered for an extra charge of USD 30 per person (approximately)

    WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

    Wired Internet access is available in guestrooms for USD 12.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Westin Boston Waterfront

    • Does The Westin Boston Waterfront offer free cancellation for a full refund?
      Yes, The Westin Boston Waterfront does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Westin Boston Waterfront currently open?
      This property is closed from 24 March 2020 to 29 July 2020 (dates subject to change).
    • Is parking offered at The Westin Boston Waterfront?
      Yes. Self-parking costs USD 44.00 per day. Valet parking costs USD 54.00 per day.
    • Is there a pool at The Westin Boston Waterfront?
      Yes, there's an indoor pool. Guests have pool access from 5:00 AM to midnight.
    • Are pets allowed at The Westin Boston Waterfront?
      Yes, pets are welcome. Service animals are exempt from fees.
    • What are the check-in and check-out times at The Westin Boston Waterfront?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near The Westin Boston Waterfront?
      Yes, there are 2 on-site restaurants. Nearby restaurants include M.J. O'Connor's (1-min walk), City Bar (1-min walk) and Birch Bar (1-min walk).

    Recent reviews

    Fabulous 8.6 From 1,183 reviews

    Exceptional 10.0
    Your standard Westin - comfortable, but dated
    Standard Westin - with its amazing Heavenly beds and spacious bedrooms/bathrooms. It's a bit dated (and obviously impersonal, like all chains, especially in the U.S. where hotels are huge). Good location, close to the harbor and the South Station (Acela Express to NYC). I would not hesitate in staying there again!
    Nicolas, gb1 night business trip
    Exceptional 10.0
    Had a great 1 nite’s stay in this Hugh hotel, comfy bed, Spotlesslay clean. Very friendly and helpful staff!!
    Royston, gb1 night trip
    Good 6.0
    I have no strong feelings one way or the other.
    gb1 night romance trip
    Good 6.0
    Functional
    Functional and cheap. Due to low occupancy there was no buffet breakfast one morning, which I prefer for speed. Also no mini bar. It felt like because I booked through hotels.com I wasn't allowed any mini bar! Didn't bother to ask as was a short but busy trip.
    Rebecca, gb2 night business trip
    Good 6.0
    Horrific check-in process - stay elsewhere
    I am usually a big fan of Westin hotels, and assumed this property in Boston would be perfect for a recent 1 night business trip in the seaport area. Unfortunately, I will be skipping this property in the future due to the completely chaotic and unorganized check-in process. I usually don't write reviews but this was so atrociously bad that I feel compelled to let everyone know: -It took literally ONE HOUR to check in at 3pm on a Sunday afternoon. Yes, I understand there was a large conference starting soon, but they should have been aware of this and have more than 3 check-in agents available to handle the surge. I waited in line, gave up and ate a meal at the restaurant, and still waited in line some more when I was finished. -I could not even access the guest wifi as a courtesy while I was waiting, since I did not yet have a room #. More wasted time that could have been put to productive use. -Once I finally checked in, there was a problem with my keys and I had to wait in the hall for 20 minutes to be manually let into my room by security. By this point I am getting very cranky. -I finally get settled into my room and try to take a quick nap. But wait! There's a group of spring breakers next door blaring music and screaming through the paper thin walls. It's 5pm. -Realizing that the situation was not going to resolve itself, I called to request a move, and was told I would be promptly given a new room. It took another hour. Sigh. Never again!!!
    Katherine, us1 night business trip
    Exceptional 10.0
    Exceptional
    This is a beautiful hotel and I was fortunate to get it through Hotels.com
    Ronald, us1 night business trip
    Very good 8.0
    Nice hotel. Very clean. Comfortable.
    Amy, us1 night family trip
    Exceptional 10.0
    Mini vacation
    Hotel is beautiful and clean. Comfortable beds, big room and the view is spectacular. Very friendly and helpful staff. My family loves this hotel we will definitely book again on our next trip to Boston.
    Jacqueline, us1 night family trip
    Exceptional 10.0
    nice hotel
    Convenient location.
    us1 night trip
    Exceptional 10.0
    Boat show stay
    Beautiful hotel! Nice and clean. Friendly staff and great location Beautiful view of the city
    Matthew, us2 night trip

    The Westin Boston Waterfront

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