All hotels in Santa Cruz, California, United States of America
1 room, 2 adults
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Motel Santa Cruz, Santa Cruz

1.5 stars1.5 stars
370 Ocean DriveSanta CruzCA95060United States of America
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1.8 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Value for money
Fairly good value for money
207See all 207 Hotels.com reviews
From 56 reviewsTripAdvisor Traveller Rating

Motel Santa Cruz, Santa Cruz

from £56
  • Room, 2 Queen Beds, Smoking
  • Room, 2 Double Beds, Smoking
  • One King Bed
  • One Queen Bed
  • Two Double Beds
  • Room, 1 King Bed, Smoking
  • One Queen Bed
  • Non-Smoking
  • Two Queen Beds
  • Non-Smoking
  • Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
The front desk is open daily until midnight
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Motel Santa Cruz
  • Santa Cruz Motel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 20.00 per pet, per night

In the hotel

Things to do
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1

In the room

Home comforts
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Motel Santa Cruz, Santa Cruz’s small print

Also known as

  • Motel Santa Cruz
  • Santa Cruz Motel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 20.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

1.8 /5 from 207 reviews

Motel Santa Cruz, Santa Cruz
Poor1.0 / 5
Not actually nice or convenient.
Was ok at first. The first room I got had no fridge. The initial reaction I got from the the guy at the desk was a look of disbelief and awkward discomfort. His "best solution " ,his words, was to give me the next room down the hall. It had a fridge that worked just fine, but the a.c. was completely broken. Plugged in but absolutely no functionality. This room is also extremely hot"214". It sits directly above the laundry and the fridge in this small stuffy room is effectively a space heater. I tried to deal with the heat. Went downtown for a bit hoping the room would cool in the later eve. I think the room actually heated more. Once I reached the bathroom, had begun to sweat profusely from sudden sauna -like atmosphere. At this point I had to ask to switch. At this point the lady t the desk switched like a light. She rudely claimed I didn't know how to use the a.c.. she ordered my best friend off the property for calling her bluff. The great solution she came up with, she knew the a.c. is a corroded brick, was a weak little fan to blow the heat around.
1 night family trip
Motel Santa Cruz, Santa Cruz
Excellent4.0 / 5
cheap rooms smoking permitted right price
Okay room better than last time. No towels , likebefore.People working are kind. For the price it's just fine :)
1 night romance trip
Motel Santa Cruz, Santa Cruz
Poor1.0 / 5
Never again!!
Our stay was terrible! After having dinner, we bought a dessert for our party we were to attend on Saturday, but the refrigerator was broken and they had no replacement, so we were given ice from the front counter since the ice machine was broken. Replacement fridge came the next day, but leaked all over our floor. The stories constantly changed between employees about fixing stuff. The room had no place to hang our clothes at all. The room had a broken bed. At night, we had a display of spiders right outside our door consisting of about 4-5 various spiders. No blackout curtains so the lights came right into our room from the hallway. No coffee in room or in lobby. After several requests, we never spoke to the manager. Always had to ask for more towels, never enough for simple showers. No do not disturb sign for our door. No elevator for us to get to and from our 3rd floor room. Television had terrible reception. No way at all did we feel this room was anywhere near the price of $150 a night, but never had any reduction in our bill even after explaining all our troubles we endured. Will NEVER stay at this hotel again, or recommend this hotel to anyone!!!!!
2 night family trip
Motel Santa Cruz, Santa Cruz
Poor1.0 / 5
Cheaper for a reason
Best price for the night we needed, but now I know why. Double occupancy room, but only got 1 towel (if that's what that threadbare price of material was). Door opened into the bed. Curtains were nearly see through. Concrete stairs up to 2nd and 3rd floor held together with wood boards under them-how does that pass building codes?! It did what we needed-gave us a bed for the night. Would never recommend or return.
1 night romance trip
Motel Santa Cruz, Santa Cruz
Poor1.0 / 5
This was the worst accommondations we have ever had. Your review of it was completely off. I will never use your site again. I have never had a bad stay with the other site I usually use.
2 night romance trip

See all reviews

Motel Santa Cruz, Santa Cruz

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