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1 room, 2 adults

Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5-starFor the benefit of our customers, we have provided a rating based on our ratings system.
Great for families

Good to know

  • Children's club (surcharge)
  • Dry cleaning/laundry service
  • Free self parking
  • Free WiFi
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048, China

Luxury hotel with outdoor pool, connected to the convention centre, near Coco Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (surcharge)
    • Dry cleaning/laundry service
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • There should be a ironing board and iron for use in the room.Jul 18, 2019
  • Good location , Good service , very good , I love this place.Feb 26, 2019

Crowne Plaza Shenzhen Futian, an IHG Hotel

from £89
  • Presidential Suite, 1 Bedroom, Smoking (1 King)
  • Room, 1 Bedroom, Non Smoking (1 King Bed and Living Areas)
  • Room, 1 Bedroom, Smoking (1 King Bed and Living Areas)
  • Suite, 1 Bedroom, Smoking (1 King Bed, Special)
  • Junior Suite, 1 King Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking (High Floor)
  • Premium Room, 1 King Bed, Smoking (High Floor)
  • Premium Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking (High Floor)
  • Standard Room, 1 King Bed, Non Smoking
  • Premium Room, 2 Single Beds, Non Smoking (High Floor)
  • Premium Room, 2 Single Beds, Smoking (High Floor)
  • Premium Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking (High Floor)
  • Standard Room, 2 Single Beds, Non Smoking
  • Premium Room
  • Standard Room

What’s around Crowne Plaza Shenzhen Futian, an IHG Hotel

Landmarks

  • In Futian
  • Coco Park - 17-minute walk
  • Shenzhen Convention and Exhibition Center - 31-minute walk
  • Happy Coast - 31-minute walk
  • Huaqiangbei - 33-minute walk
  • Shenzhen Lianhuashan Park - 17-minute walk
  • Shenzhen Civic Center - 17-minute walk
  • Shenzhen City Hall - 18-minute walk

Getting around

  • Hong Kong International Airport (HKG) 53-min drive
  • Shenzhen (SZX-Shenzhen Intl.) 37-min drive
  • Hong Kong Lok Ma Chau Station 4-min drive
  • Shenzhen Station 7-min drive
  • Hong Kong Sheung Shui Station 12-min drive
  • Shopping Park Station 7-min walk
  • Futian Station 8-min walk
  • Shenzhen Convention and Exhibition Center Station 15-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 391 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up

  • Cruise terminal shuttle*

  • Ferry terminal shuttle*

Parking

  • Free on-site self-parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

  • Beach shuttle*

  • Shopping centre shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool umbrellas
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 2006
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • German
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bath with shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Marco – This restaurant serves breakfast, brunch, lunch and dinner.

Carrianna Chinese Restaur – This restaurant serves lunch and dinner.

Nishimura Japanese Restau – This restaurant serves lunch and dinner.

Connect (Lobby Lounge) – This lobby lounge specialises in dim sum and only serves light fare.

Crowne Plaza Shenzhen Futian, an IHG Hotel’s small print

Also known as

  • Marco Polo Shenzhen Hotel
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Hotel
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Shenzhen
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Hotel Shenzhen
  • Marco Polo Shenzhen
  • Hao Ri Zi Shenzhen
  • Marco Polo Shenzhen
  • Marco Polo Hotel Shenzhen
  • Crowne Plaza Shenzhen
  • Crowne Plaza Shenzhen Futian
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Hotel
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Shenzhen
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Hotel Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen
  • Shenzhen Marco Polo Hotel
  • Hao Ri Zi Shenzhen
  • Marco Polo Shenzhen
  • Crowne Plaza Shenzhen
  • Crowne Plaza Shenzhen Futian

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for CNY 292.0 per night

Buffet breakfast is offered for an extra charge of CNY 173 per person (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 1000 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up service is offered for an extra charge.

Local area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Shenzhen Futian, an IHG Hotel

  • Does Crowne Plaza Shenzhen Futian, an IHG Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Shenzhen Futian, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Shenzhen Futian, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Shenzhen Futian, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Shenzhen Futian, an IHG Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza Shenzhen Futian, an IHG Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Shenzhen Futian, an IHG Hotel?
    You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Shenzhen Futian, an IHG Hotel?
    Yes, there are 3 on-site restaurants, featuring dim sum. Nearby restaurants include The Kitchen Futian (4-min walk), McCawley's Irish Pub (5-min walk) and Coyote's Mexican Cantina (5-min walk).
  • Is an airport shuttle service offered by Crowne Plaza Shenzhen Futian, an IHG Hotel?
    Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.
  • What is there to do at Crowne Plaza Shenzhen Futian, an IHG Hotel and nearby?
    Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.

Recent reviews

Very good 8.4 From 300 reviews

Exceptional 10.0
A very good hotel One or 2 minor points - the gym was too hot, the dining room at breakfast was very busy and the staff did not refill the buffet quickly enough, the rooms are not overly large but certainly adequate for one. However, overall, I would rate this hotel highly.
Steven, gb1 night trip
Very good 8.0
Well located hotel quite near Coco Park Shopping Centre and Metro. Room and bathroom on club floor were good and pool area was quiet and nice. However the club lounge was closed due to it being a national holiday. Other facilities offered in lieu were just the usual breakfast dining area and the lobby bar. I would have appreciated it if I had been told this before being allowed to make the booking as I do not think it is right to sell a Club room and pay extra without the facilities fully available. As is often the case in China, staff English away from the front desk is poor. I tried to use the Service call to get housekeeping and they could not understand me. Front desk concierge was helpful and spoke good English.
Susan, gb2 night trip
Very good 8.0
Lovely hotel especially if you are upgraded to a better room. A couple of minor grouses. There is really nowhere to sit in the hotel waiting to be picked up except in a very public area. Generally the staff were vary helpful. Will always stay there when in Shenzhen if possible and the price is right.
Steven , gb1 night business trip
Very good 8.0
Good.
hk1 night trip
Fair 4.0
Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a corner room which was so small (kind of room connected to suite). Called downstairs and switched to new room. Mattress is so hard and old. Pillows feel like cement. Stayed at MP Quanzhou few days ago and was delightful. Would NEVER stay MP Shenzhen again. Pass!
ChrisDev, us1 night business trip
Exceptional 10.0
This hotel is in Futian CBD, near train station, restaurants which is very convenient.
Lil, au2 night business trip
Exceptional 10.0
Surprising visit
Why I stay for he night is because I cannot go back to HK due to protest occurring and trains are shut down. The hotel overall is ok and the room is large. If I need to pick one thing I like, I would choose the size and staff are nice and fluent in 3 language: Cantonese, Mandarin and English To pick one thing I don’t like: the bar at top floor is closed due to security reason during Chinese National days
hk1 night romance trip
Good 6.0
I stayed on the 33rd floor and even though it was designated as a non-smoking floor, the hallway smelt completely of cigarette smoke. The room is mostly OK but it all smell of smoke. Maybe they were ventilation issues or something when I arrived.
John, ca1 night business trip
Very good 8.0
Good location, nice hotel
Like the hotel, easy to all things. Lots of shops around it, recommended. However, couple bars next to it, lower floor rooms might bother some during the night time.
ANDY, us1 night business trip
Exceptional 10.0
Staff were fantastic and helpful from beginning to end. Property was in an excellent location, rooms were very comfortable and the club was a great place to start the morning and end the evening after a hard days work. This is my go to hotel from now on in Shenzhen.
au5 night business trip

Crowne Plaza Shenzhen Futian, an IHG Hotel