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east Hotel Hamburg

Luxury Hamburg hotel with full-service spa, connected to the convention centre

  • Free WiFi
From
£109

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1 / 64Courtyard
Simon-von-Utrecht-Strasse 31, Hamburg, 20359, HH, Germany
9.0.Superb.
  • Air con didn't work despite being moved to 2 different rooms and complaining. Was…

    Jan 7, 2020

  • Good hotel overall It was clean and

    Dec 4, 2019

See all 331 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • The following facilities are closed seasonally each year. They will be closed from 25 January to 14 February:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 129 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and 3 bars/lounges
    • Full-service spa
    • Breakfast available
    • Fitness centre

    For families

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Garden
    • Terrace
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Saint Pauli
    • Reeperbahn - 1-minute walk
    • Operettenhaus - 4-minute walk
    • Panopikum - 4-minute walk
    • Imperial Theater - 4-minute walk
    • St. Pauli Theater - 4-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • east Suite
    • Aqua
    • east Room
    • east Splash
    • east Signature
    • Studio
    • Loft

    What’s around

    Landmarks

    • In Saint Pauli
    • Reeperbahn - 1-minute walk
    • Operettenhaus - 4-minute walk
    • Panopikum - 4-minute walk
    • Imperial Theater - 4-minute walk
    • St. Pauli Theater - 4-minute walk
    • Millerntor Stadium - 5-minute walk
    • Hans-Albers-Platz - 6-minute walk
    • Grosse Freiheit - 7-minute walk
    • Beatles Platz - 8-minute walk
    • Hamburg Museum - 9-minute walk

    Getting around

    • Hamburg Airport (HAM) 15-min drive
    • Sternschanze Station 22-min walk
    • Holstenstraße Station 24-min walk
    • Hamburg-Altona Station 26-min walk
    • St. Pauli U-Bahn 5-min walk
    • Reeperbahn S-Bahn 8-min walk
    • Landungsbrücken Station 11-min walk
    Profile: Saint Pauli

    Profile: Saint Pauli

    Saint Pauli is recognised for its theatres and entertainment, and visitors here can see top sights like Reeperbahn and Fish Market. This romantic neighbourhood in Hamburg is well known for its port, live music and restaurants.

    You can shop for keepsakes at Grosse Freiheit. For other things to see, check out Operettenhaus and Casino Reeperbahn.

    map
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    Simon-von-Utrecht-Strasse 31, Hamburg, 20359, HH, Germany

    At a glance

    Hotel size

    • This hotel has 129 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 4 PM-noon
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting/childcare*

    Pets

    • Pets allowed*

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • On-site self-parking (EUR 18 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 bars/lounges
    • Restaurant
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Golfing nearby
    • Sailing nearby
    • Sauna

    Working away

    • 24-hour business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 2153
    • Conference space size (meters) - 200

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Year Built – 2004
    • Lift
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Hair dryer

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Body & Soul has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna.

    The spa is open daily.

    Dining

    East Restaurant – This restaurant specialises in sushi and serves breakfast, lunch and dinner.

    Awards and affiliations

    The property is a member of Preferred Hotels & Resorts.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or checkout:

    • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for EUR 50.0 per day
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 25 per pet, per day

    ParkingPay at property

    • Self-parking costs EUR 18 per day

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

    Contactless checkout is available.

    Policies

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • East Hotel Hamburg
    • east Hotel Hamburg Hotel
    • East Hamburg
    • east Hotel Hamburg Hamburg
    • east Hotel Hamburg Hotel Hamburg
    • east Hotel Hamburg Hamburg
    • east Hotel Hamburg Hotel Hamburg

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, east Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self-parking costs EUR 18 per day. Electric car charging is available.
    • Yes, pets are welcome. There's a charge of EUR 25 per pet, per day.
    • You can check in from 4 PM - noon. Check-out time is noon. Contactless check-out is available.
    • Yes, East Restaurant offers sushi. The dining venue(s) will be unavailable from 1 June 2021 to 1 October 2021 (dates subject to change). Nearby restaurants include Mimosa (3-min walk), Freudenhaus (3-min walk) and Ashoka (3-min walk).
    • No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
    • Have fun with nearby activities such as cycling and sailing, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. East Hotel Hamburg also has a fitness centre and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      Very impressed with hotel and staff and would stay here again

      1 night business trip, Nov 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very nice hotel with good bars and resturant. Very modern.

      Christian, 2 night trip with friends, Sep 27, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff was superb and the building is beautiful.

      1 night romance trip, Aug 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Fantastic hotel. Clean and well presented. Restaurant on site is a must.

      3 night trip with friends, Feb 20, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Very nice and comfortable hotel. Really nice rooms. Only downsides were no tea and coffee in the rooms and couldn't find the mini bar (was told when I checked out that there was one).

      1 night business trip, Jan 22, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice enough hotel but it ransoms your bank account

      A nice enough hotel with dark rooms. The downside is the hotel takes a debit card swipe authorisation of over £350 for “expenses”. Now I travel on business a lot globally and even in 5 star hotels one is rarely swiped for more than £100. Also it took nearly three weeks to release the £350 authorisation from my account, I had to phone up an error releasing it was admitted. Fair enough but £350 authorisation on a pre-paid room is ridiculous. If you do stay here make sure you have funds in your account to cover the unreasonably high authorisation fee.

      2 night romance trip, Oct 5, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect service!

      Nice stay in a modern hotel.

      Tom, 2 night business trip, Aug 2, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Service at bar was not good very slow

      1 night trip, Feb 7, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice designer hotel

      The interior design of this hotel is amazing. The breakfast/dining area is one of a kind. The room was very fancy, modern and spacious. In some areas design is in the way of functionality, for instance the sink takes some getting used to. The double sized bath tub was great. For €29 you can order a bubble bath which comes with a drink for two. If you are looking for a nice get-away in Hamburg, pick this hotel, which is only one block off of the heart of the Reeperbahn, Hamburg’s nightlife and entertainment district.

      Henning, 1 night trip, Dec 28, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A+

      Amazing hotel, very wierd in a very good way. Friendly staff, great room and amazing drinks at the bar. Underground public parking right underneath the hotel is a plus.

      jacob, 2 night trip, Nov 29, 2019

      Verified Hotels.com guest review

    See all 331 reviews