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All properties in Punta Cana, Dominican Republic
1 room, 2 adults

RIU Palace Punta Cana All Inclusive

4.5-star4.5 stars
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000, Dominican Republic

All-inclusive beachfront resort with free water park, near Arena Gorda Beach
  • Free buffet breakfast, free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
WiFi
Good internet service
Service
Fantastic service
Location
Great location
Cleanliness
Clean

RIU Palace Punta Cana All Inclusive

  • Junior Suite - Newly Renovated
  • Junior Suite Superior - Newly Renovated
  • Suite - Newly Renovated
  • Suite Ocean View - Newly Renovated
  • Junior Suite Latam - Newly Renovated
  • Junior Suite Superior Latam - Newly Renovated
  • Junior Suite Europe - Newly Renovated
  • Junior Suite Superior Europe - Newly Renovated
  • Junior Suite - Newly Renovated
  • Junior Suite Superior - Newly Renovated
  • Suite - Newly Renovated
  • Junior Suite (B2C)
  • Junior Suite (Superior B2C)
  • Suite (B2C)
  • Suite, Jetted Tub (B2C)

What’s around RIU Palace Punta Cana All Inclusive

Landmarks

  • On the beach
  • Arena Gorda Beach (18-minute walk)
  • Iberostar Golf Course (34-minute walk)
  • Punta Blanca Golf Course (43-minute walk)
  • Hard Rock Golf Club at Cana Bay - 3.6 mi / 5.8 km
  • Cortecito Beach - 3.9 mi / 6.3 km
  • Bavaro Beach - 8 mi / 12.9 km
  • Los Corales Beach - 6.8 mi / 10.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 22-min drive

At a glance

Key facts

Size

  • 676 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Parasailing on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Golfing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Things to enjoy
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included
  • Golf green fees
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Indoor tennis courts -
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Parasailing on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Free water park access

Nearby

  • Golfing nearby

RIU Palace Punta Cana All Inclusive’s small print

Also known as

  • RIU Palace Punta Cana All Inclusive
  • RIU Punta Cana Palace
  • RIU Palace Punta Cana All Inclusive All-inclusive property
  • RIU Punta Cana Inclusive incl
  • RIU Palace Punta Cana All Inclusive Punta Cana
  • RIU Palace Punta Cana All Inclusive All-inclusive property
  • RIU Palace Punta Cana
  • RIU Palace Punta Cana All Inclusive All-inclusive property
  • RIU Punta Cana Inclusive incl
  • RIU Palace Punta Cana All Inclusive Punta Cana
  • RIU Palace Punta Cana All Inclusive All-inclusive property
  • RIU All Inclusive Punta Cana
  • RIU Palace Punta Cana
  • RIU Palace Punta Cana All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 572 reviews

Good 6.0
My bf and I stayed here for a total of 6 days for my bday. When we arrived I was amazed by how beautiful and clean the resort was. Housecleaning did an extraordinary job cleaning the room every single day and we would always arrive back to the room with a cute towel arrangement and flowers. One of the days we arrived back to the room with souvenir gifts from house keeping. The room I’d say is modern and up to date, beds were not comfortable but sheets were always clean. Restroom was nice and big and shower was amazing. The amenities of the hotel were great, we always hung out by the beach but we did get time to visit the riu pool party which was super fun. We’re in our mid 20’s and there were primarily people in our age range at the pool party. Pool party had a Vegas vibe. Now the reason I’d say this hotel was just okay was because of the limited food options. I hate buffets, I can’t stand them and that’s all they had with the exception of the dinner options. For breakfast they had 1 buffet restaurant, lunch 1 buffet restaurant, and for dinner a buffet restaurant and 4 or 5 a la carte restaurants. Food tasted cheap and not fresh, and it didn’t change we were eating the same thing everyday. They lack a la carte restaurants during the day. Room service meals were terrible and the menu offered little options. I ordered nachos and they were worse than concession stand nachos. If food is important to you I do not recommend staying here. I was ready to leave by the 4th day.
Amarilis, us5 night trip
Poor 2.0
My wife and I stayed here for our anniversary and it was the worst service we have ever had. Firstly, at every stop someone is trying to sell you something. We walked around the shops at riu palace and this man insisted we wear necklaces and see the things he was selling, after we told him we were not interested and thanked him he proceeded to ignore our questions about locations of things in the hotel and laugh at us with his coworker (he didn’t know I understood Spanish.) The cleaning staff were banging plates and speaking incredibly loudly at 7AM outside of our doorway. The sheets of the bed were thin and were not proper comforters. Next, we were told the dinner places do not need reservations, 2 nights in a row the Italian restaurant “Luigi” was booked until closing, as soon as we walked in the second time someone before us canceled their reservation. I told the seating hostess we wanted a table for 2, she gave us attitude and said they were full. I questioned her about the gentleman that canceled his reservation and if we could just take his reservation, with the most disrespect she asked us for our room number and said it would be an hour, fine we’ll wait. In the mean time we went to the restaurant next door and he said he was also full and wouldn’t seat us, a gentleman walked in right after us and the seating host took his name down. I asked him why he told us it was full and put the other gentleman’s name down and he said “the wait is an hr.” $35 spa credit is a scam.
usOther trip
Fair 4.0
This was a horrible vacation. We came here to celebrate my daughter’s & father in law’s birthday. When we got to reception they were very rude just had us signed the paper work handed us our keys and be on your way. They didn’t even tried to make small talk or ask what we were celebrating. For dinner we went to the steakhouse restaurant La Altagracia service was terrible, if you didn’t get up to get own drink you would probably choke on food, always mad faces not welcoming at all not even after leaving them tips they remained the same. Housekeeping didn’t even clean our room or bathroom they just left towels and straightened the same sheets didn’t even replaced toiletries. I personally had a really bad sunburn and had to purchase lotion.To top all of these off my flight was cancelled due to hurricane Dorian I went to reception to ask if I needed to extend my stay what was the rate and what I needed to do. Staff was clueless everyone had a different answer, even my travel agency tried reaching the hotel and they never picked up the phone. Finally they told us they offered a special rate for natural disaster. These rate for 3 days was more then what I paid for my entire vacation flight included, they were not helpful at all, one of my friends was staying at a different hotel,The Majestic had the same situation. They gave her a free night and special rate if she needed to stay longer. Entertainment was very poor. Only good thing was the food & staff at the buffet.
us4 night family trip
Exceptional 10.0
Great experience! Every member of staff, from reception to housekeeping and servers were friendly and courteous. This resort is truly all inclusive! You spend money if you buy items at the leased shops on site, that’s it! Otherwise, the service is so great that you feel it necessary to tip $2 here and there. The staff do not expect it and serve you with a smile regardless of whether they receive tips or not. Always keep in mind that you’re in a different place with different styles of cooking and ingredients. I was fine the entire time. Others whose stomach are a bit more sensitive to seasonings and oils may react. As such, on these trips, be sure to pack Imodium, peptobismol, tums, and for the kids, some Tylenol, just in case as these are very expensive in these areas if you need them. My daughter caught a fever one night after being in the sun all day and then getting into the room in the cold a/c. It was late but the front desk immediately called the pharmacy who delivered the Tylenol at a charge of usd$32. This was paid directly to the pharmacy by me. It was not a hotel charge.It’s a stretch but I preferred to have it that night in case her fever spiked versus not have it at all. She was fine by the next day. Otherwise, drink only bottled water and bottled drinks and brush your teeth with bottled water. Just like with everywhere else, do not go out late by yourself no matter how safe it seems. It’s the ABCs of safety. With these precautions, you should be fine.
LP, usOther trip
Exceptional 10.0
I like everything about this hotel, amazing is not even enough of a word to describe. I was overwhelmed with happiness when I was there. I am so glad I was there for 7 nights. I will be going back many more times. I love the buffet & entertainment staff esp, Eudy, Nathaniel, Edward, Antonio, Michael, Cecilia, Joerlin, the staff is just unbelievable. What I didn't like was some of the catfish men in the staff (esp the staff that wasn't Dominican). I was so satisfied I invited two young relatives to enjoy the amenities and when I went to pay they had changed my quote to $60/$80 more dollars, I was so upset. Whatever I ended up paying what they wanted. I also didn't like the lady in charge of cleaning my suite (she wasn't friendly or in a happy mood ever), but other maintenance ladies were just amazing! My blower wasn't working & they immediately sent a technician to fix it. I lost my room key and immediately got it replaced twice because the one they gave me wasn't working. I missed the buffet so they delivered my room service downstairs so I can enjoy the performance while eating. I love all the drinks, all the food, all. I love everything. I received the A list treatment. I felt so at home. I cannot wait to go back. Thank you!
Alyhnna, us7 night family trip

RIU Palace Punta Cana All Inclusive

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