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All properties in Naples, Campania, Italy
1 room, 2 adults

Grand Hotel Oriente

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
Via Diaz Armando 44, Naples, NA, 80134, Italy

4-star hotel with restaurant, near Piazza del Plebiscito
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Bar
Bar is awesome
Room
Great room
Wellness Area
Wellness & sports facilities could be improved

Grand Hotel Oriente

from £122
  • Double Room Single Use
  • Executive Triple Room
  • Executive Double Room
  • Suite

What’s around Grand Hotel Oriente

Landmarks

  • In Historical Center
  • Piazza del Plebiscito - 9-minute walk
  • Port of Naples - 11-minute walk
  • Castel dell'Ovo - 24-minute walk
  • Spaccanapoli - 6-minute walk
  • Galleria Umberto - 8-minute walk
  • Castel Nuovo - 8-minute walk
  • Teatro di San Carlo - 8-minute walk

Getting around

  • Naples (NAP-Naples Intl.) 18-min drive
  • Montesanto Station 11-min walk
  • Naples San Giovanni Barra Station 5-min drive
  • Pietrarsa San Giorgio a Cremano Station 7-min drive
  • Toledo Station 2-min walk
  • Dante Station 10-min walk
  • Museo Station 18-min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station shuttle *

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 2260
  • Conference space size (meters) - 210
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1940
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 28-inch flat-screen TV
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Grand Hotel Oriente’s small print

Also known as

  • Grand Hotel Oriente Naples
  • Grand Hotel Oriente Hotel Naples
  • Grand Hotel Oriente
  • Grand Oriente Naples
  • Grand Oriente
  • Grand Hotel Oriente Hotel
  • Grand Hotel Oriente Naples
  • Grand Hotel Oriente Hotel Naples
  • Grand Hotel Oriente Hotel
  • Grand Hotel Oriente Naples

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

Self-parking costs EUR 25 per day

Rollaway beds are available for EUR 40.0 per night

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Cots/Infant beds are available for EUR 25.0 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hotel Oriente

  • Does Grand Hotel Oriente offer free cancellation for a full refund?
    Yes, Grand Hotel Oriente does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Hotel Oriente?
    Yes. Self-parking costs EUR 25 per day.
  • Are pets allowed at Grand Hotel Oriente?
    Yes, pets are welcome.
  • What are the check-in and check-out times at Grand Hotel Oriente?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Hotel Oriente?
    Yes, there's an on-site restaurant. Nearby restaurants include Gran Caffè Ferrieri (1-min walk), Take Ambress (1-min walk) and Vite Vite (1-min walk).

Recent reviews

Fabulous 8.8 From 352 reviews

Exceptional 10.0
Highly recommended
Great location just off Via Toledo. Staff courteous, helpful and accommodating. Bedroom was a nice size with a comfy kingsize bed. Bathroom well equipped. Free in room safe. Breakfast was very good with big choice of hot and cold foods. Overall had a great stay. Particularly liked the 9th floor restaurant and bar with terrace overlooking the city.
Lindsey, gb5 night trip
Exceptional 10.0
Very comfortable bed and spacious room
Gillian, gb1 night trip
Exceptional 10.0
Good stay at Grand Oriente
Very Good stay. Comfortable room. Excellent panoramic view from hotel restaurant terrace.
SURJIT, gb1 night trip
Exceptional 10.0
Strongly recommend
Great location and very comfortable room
Bruno, gb1 night romance trip
Exceptional 10.0
Very good.
Great location. Very good stay. Would definitely recommend. Good breakfast.
gb1 night family trip
Very good 8.0
Good hotel with great staff, but some flaws.
Amazing service! Cannot fault it! Lovely staff and can't do enough for you! They helped us plan how to get to our sights, how to rent a car, how to take ferries and trains, and even how to get to our hotel in Naples! The rooms are lovely, we were on the 5th floor with a view of Vesuvius and the sea. Beds are huge and comfortable, bathrooms are clean and practical. Balcony was great. There is a nice roof top bar, as well as a ground floor bar. Room service is good but expensive, but to be expected from a hotel. Some of the not so great points: - It was warm in the rooms, and AC isn't turned on till the Summer so have to sleep with the balcony doors open. - The walls are paper thin so you can literally hear the 'excitement' that is happening next door, all 30 seconds of it :-) - The breakfasts, albeit good variety, is not very good quality. Hardly any of the produce is locally sourced. The milk seems like long life from cartons, the pasties are all covered in sugar, the fruit is tinned, the coffees are weak, the toaster is so sloooow, and the juices are from packets. Ridiculous! With such amazingly locally available produce, this is unacceptable. This was the biggest let down of the hotel. - Location of the hotel is great if you are taking the train/bus everywhere, but for the ferry, it is a 15-20 min walk down to the port. It is conveniently located for restaurants though. - WiFi throughout the hotel is terrible. Very restricted and weak.
Kohan, gb1 night romance trip
Very good 8.0
Great hotel for a city break
The hotel was in a really good location for visiting the city of Naples. Rooms were clean, tidy and comfortable. The bar and restaurant on the 9th floor were great and the staff very friendly, nothing was too much trouble. I did feel the food in the restaurant was a little expensive though - 16 euros for a sandwich and 6 euros for some chips seemed a little 'steep' but it was very nice. A good stay, would recommend :)
Kerry, gb2 night family trip
Exceptional 10.0
Great hotel
Lovely hotel with great service and views. Rooms spacious and lovely decor. Centrally located and the area feels safe. Would definitely stay again.
joanne, gb1 night trip with friends
Exceptional 10.0
Naples overnighter
Fantastic hotel, impeccable service and great breakfast selection and looking out over the bay was awesome.
Philip, gb1 night romance trip
Good 6.0
Nice staff, bad housekeeping
First off, cannot fault the exceptional front of house staff and the porters, but this hotel has a serious housekeeping problem whose responsibility seems to lie with management. Despite multiple requests, the GM would not meet to discuss: a cigarette burn on one pillow, hairs on the sheets, shit in the toilet, lipstick in the bath, reused complementary items like cotton buds etc (ie. they just put the unused part of the pack back in the tin, which is filthy), Coffee machine left with water that looked almost stagnant, leaving stains on the plastic; walls covered in skid marks; floor mats placed on the towel rack... In general a real disappointment especually given the price and star rating of this hotel. Again, reception staff are wonderful--but there is something rotten in how this place is being run--you can see it in the corridor carpets; nothing has been given a deep clean here. Unfortunately a place that, given the correct leadership, would feel like a 5 star if it tried. But right now feels like a 3 star at best, given a clear issue with rook hygiene. Shame.
Stephanie, gb2 night trip

Grand Hotel Oriente

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