Guests
All properties in Chester, England, United Kingdom

Grosvenor Pulford Hotel & Spa

4-star hotel in Chester with spa and indoor pool

  • Free WiFi
From
£106

Image gallery

  • Pool
  • Pool
  • Superior Room - Bathroom
  • Family Room - Bathroom
  • Pool
Pool. Image 1 of 42.
1 / 42Pool
Wrexham Road, Chester, CH4 9DG, England, United Kingdom
8.8.Fabulous.
  • I would like to thank Lydia in Reception for contacting me just before we arrived to tell…

    Jul 9, 2021

  • Lovely hotel, beautiful peaceful grounds, excellent restaurants - dog friendly!

    Jul 6, 2021

See all 309 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Safe
Dining options
Convenient
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 73 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Pontcysyllte Aquaduct - 2.8 mi / 4.6 km
  • Chester Racecourse - 5.3 mi / 8.6 km
  • Chester City Walls - 6 mi / 9.6 km
  • University of Chester - 6.1 mi / 9.8 km
  • Chester Cathedral - 6.2 mi / 9.9 km
  • St Mary's Church - Handbridge - 4.9 mi / 7.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Economy Double Room, 1 Double Bed
  • Economy Double Room Single Use, 1 Double Bed
  • Deluxe Double Room
  • Executive Double Room
  • Family Room
  • Economy Twin Room, 2 Single Beds
  • Superior Room

Location

Wrexham Road, Chester, CH4 9DG, England, United Kingdom
  • Pontcysyllte Aquaduct - 2.8 mi / 4.6 km
  • Chester Racecourse - 5.3 mi / 8.6 km
  • Chester City Walls - 6 mi / 9.6 km

What’s around

Landmarks

  • Pontcysyllte Aquaduct - 2.8 mi / 4.6 km
  • Chester Racecourse - 5.3 mi / 8.6 km
  • Chester City Walls - 6 mi / 9.6 km
  • University of Chester - 6.1 mi / 9.8 km
  • Chester Cathedral - 6.2 mi / 9.9 km
  • St Mary's Church - Handbridge - 4.9 mi / 7.9 km
  • Grosvenor Museum - 5.1 mi / 8.3 km
  • Chester Golf Club - 5.2 mi / 8.3 km
  • Old Dee Bridge - 5.2 mi / 8.3 km
  • Newgate - 5.3 mi / 8.6 km

Getting around

  • Liverpool (LPL-John Lennon) 35-min drive
  • Cefn-y-bedd Station 9-min drive
  • Gwersyllt Station 10-min drive
  • Hope Station 10-min drive

At a glance

Hotel size

  • This hotel has 73 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Payment types at the property

American ExpressMastercardVisa

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Italian
  • Polish
  • Romanian

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Ciros Brasserie – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nelsons bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby

Small print

Also known as

  • Grosvenor Pulford Hotel Chester
  • Grosvenor Pulford Hotel & Spa Hotel Chester
  • Grosvenor Pulford Hotel And Spa
  • Grosvenor Pulford & Chester
  • Grosvenor Pulford Hotel & Spa Hotel
  • Grosvenor Pulford Hotel & Spa Chester
  • Grosvenor Pulford Hotel & Spa Hotel Chester
  • Grosvenor Pulford Hotel
  • Grosvenor Pulford Chester
  • Grosvenor Pulford
  • Grosvenor Pulford Hotel And Spa
  • Hotel Grosvenor Pulford
  • Grosvenor Pulford & Chester
  • Grosvenor Pulford Hotel & Spa Hotel
  • Grosvenor Pulford Hotel & Spa Chester

Optional extras

Rollaway beds are available for GBP 10.0 per night

Full breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Cots/Infant beds are available for GBP 7.0 per night

Pets are allowed for an extra charge of GBP 15 per accommodation, per stay

Policies

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grosvenor Pulford Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of GBP 15 per accommodation, per stay. Food and water bowls are available.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM.
  • Yes, Ciros Brasserie offers Mediterranean cuisine. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include The Nags Head (6-min walk), Croes Howell (2.8 mi) and Tava Restaurant (4.6 mi).
  • Have fun with activities such as hiking, mountain biking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Great Grosvenor

    Excellent hotel. Great staff and warm custome. Very safe and enjoyable stay.

    Martin, 1 night business trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Great food, slow service, fully booked spa.

    Staff very friendly and trying hard but appears to be a lack of training, the food was great in Nelson’s bar but really let down by palm court where the service was really slow despite there being around one staff member per two tables. Would love to rate the spa and pool, our main reason for picking this hotel, but the slots at these had all been sold off to day guests, tried to book these prior to attending but told we would be able to get something when we arrive as they always have cancellations, they didn’t, and we were not the only party given this advice.

    2 night family trip, May 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay

    The hotel was beautiful, the service was great, the restaurants were lovely for breakfast, lunch and dinner, honestly nothing bad to say at all. Stayed 2 nights for my partners birthday and got a complimentary card and dessert in our room for when we checked in along with the room just looking amazing in general. We also used the spa which was perfect as was the picturesque garden.

    Rifat, 2 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Dont want to say just how good it is as too many people might start coming 😁

    Mike, 1 night business trip, Dec 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    One night break, couple

    + great hotel and facilities, repeat visit for us. + rooms fantastic + amazing grounds + good pub and fantastic restaurant.

    Luke, 1 night trip, Dec 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    good stay in an ultra clean hotel

    very nice stay for one night , the staff are doing a great job given the challenges of covid . We felt safe with the cleanliness .

    Geoff, 1 night trip, Dec 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Quality hotel with very nice rooms and views. Food was spot on

    Dwayne, 1 night business trip, Nov 4, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    I cannot fault the cleanliness of the facilities at this hotel. We took our puppy with us so asked for a dog friendly room. Sadly our room had no natural air or natural light. We were in room 3. You have a piece of glass (it’s not a window as it does not open) that looks directly into the restaurant. I’m not sure who was more uncomfortable us or the families eating in the restaurant whilst we watched. I called reception and was told to make do with the air con as form of fresh air. Not the best idea with a global pandemic going on. The restaurant light stays on all night so the gaps in the curtains kept us up all night. I was told to email the manager when I mentioned all this to the receptionist which I did but I didn’t hear anything back from him. Staff could have been more friendly. Our pup was not allowed in the restaurant so we had to eat in the bar (not a problem) however we were the only people in there as it was closed. There was no condiments available, no tables set up for us, and no staff to assist us as they were all in the restaurant. We had the worst nights sleep in what should have been a lovely relaxing night away. A good (or even just reasonable) level of customer service was sadly non existent which is a great shame as it could be a beautiful getaway.

    1 night romance trip, Oct 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent mini break

    Excellent hotel which was COVID secure. All staff were helpful, only negative was the bed was a bit soft.

    Dale, 2 night trip, Oct 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great getaway

    Very enjoyable and comfortable stay. In light of current situations it was very Covid prepared and clean. I would highly recomment staying here.

    Nicholas, 2 night trip, Oct 12, 2020

    Verified Hotels.com guest review

See all 309 reviews