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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

Tortuga Bay Hotel

5-star5 stars
Higuey, Punta Cana, La Altagracia, 23000, Dominican Republic

5-star beachfront hotel with golf course, near Punta Cana Beach
  • Free buffet breakfast, free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Attention to detail was exceptional! It is a perfect size with unbelievable beach access,…Dec 8, 2019
  • Gorgeous property with spacious and beautiful villas. Will definitely return.Dec 3, 2019

Tortuga Bay Hotel

  • Suite, 2 Bedrooms, Kitchenette, Ocean View
  • Junior Room, Balcony, Ocean View
  • Suite, 2 Bedrooms, Kitchenette, Beachfront
  • Junior Room, Balcony, Beachfront

What’s around Tortuga Bay Hotel

Landmarks

  • On a private beach
  • Punta Cana Beach - 1-minute walk
  • La Cana Golf Course - 1-minute walk
  • Indigenous Eyes Ecological Park - 35-minute walk
  • Juanillo Beach - 5.5 mi / 8.8 km
  • Corales Golf Course - 3.9 mi / 6.2 km
  • Punta Espada Golf Course - 7.8 mi / 12.6 km
  • Scape Park - 8.8 mi / 14.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 7-min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 50 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Horse riding/rental on site
  • Yoga classes/instruction on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2005
  • ATM/banking
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps.

Recreation

On Site

  • Golf course on site
  • Health club
  • Marina on site
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Horse riding/rental on site
  • Yoga classes/instruction on site

Nearby

  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Windsurfing nearby

Tortuga Bay Hotel’s small print

Also known as

  • Tortuga Bay Hotel Punta Cana
  • Tortuga Bay Hotel Hotel Punta Cana
  • Tortuga Bay Hotel
  • Tortuga Bay Punta Cana
  • Tortuga Bay
  • Tortuga Bay Hotel Hotel
  • Tortuga Bay Hotel Punta Cana
  • Tortuga Bay Hotel Hotel Punta Cana
  • Tortuga Bay Hotel Hotel
  • Tortuga Bay Hotel Punta Cana

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of DOP 50 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tortuga Bay Hotel

  • Does Tortuga Bay Hotel offer free cancellation for a full refund?
    Yes, Tortuga Bay Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Tortuga Bay Hotel currently open?
    This property is closed from 3 April 2020 to 19 September 2020 (dates subject to change).
  • Is parking offered at Tortuga Bay Hotel?
    Yes, there's free self and valet parking.
  • Is there a pool at Tortuga Bay Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Tortuga Bay Hotel?
    Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of DOP 50 per pet, per night.
  • What are the check-in and check-out times at Tortuga Bay Hotel?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Tortuga Bay Hotel?
    Yes, there are 3 on-site restaurants.
  • Is an airport shuttle service offered by Tortuga Bay Hotel?
    Yes, a free airport shuttle is available.

Recent reviews

Exceptional 10.0 From 32 reviews

Exceptional 10.0
RESTFUL VACATION
WE JUST GOT BACK LAST NIGHT, AND I CANT WAIT TO GO BACK. EVERYTHYING FROM THE AIRPORT PICKUP TO THE RETURN TO AIRPORT WAS FIRST CLASS ALL THE WAY. THE STAFF WERE VERY FRIENDLY AND ALWAYS SO HELFUL. OUR VILLA WAS EVEN MORE BEAUTIFUL THAN THE PICTURES ON LINE. THE VIEW FROM OUR BALCONY WAS JUST GORGEOUS! THE ONLY DOWNSIDE WAS THE SEAWEED, BUT EVEN THAT DID NOT AFFECT OUR ENJOYMENT OF THE BEACH. THE STAFF WAS CONSTANTLEY RAKING AND CLEARING, BRINGING US WATER AND TOWELS. SPA WAS GREAT, WE HAD A FEW TREATMENTS AND FOUND THEM TO BE VERY GOOD. THE POOL AND BEACH AREA WERE RIGHT OUTSIDE THE SPA, WERE VERY NICE. OVERALL IF YOU ARE LOOKING FOR A RESTFUL VACATION THIS IS THE PLACE FOR YOU
david, us3 night romance trip
Exceptional 10.0
Worth every penny
Amazing all the way round. Great staff, which always makes the difference with any hotel. Would stay here again in a heartbeat.
us3 night trip

Tortuga Bay Hotel

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