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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely boutique hotel, close to old town and all it’s shops and restaurants. Friendly staff on hand 24/7. Super room and condition
Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We found the hotel and its position perfect for our needs. Our only complaints were the inability to control the heating ourselves and therefore the room was far too hot, and the hotel trying to charge us when we asked for additional coffee pods for the Nespresso machine they provided. On arrival there were only three pods between two people so we asked for more and were supplied with a further four. When we went to settle up they tried to charge us for these despite no mention of any charge when they were provided.
Angela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iurii, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gerardo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Simply beautiful has everything needed and more!
Amazing! The hotel met all the standards and expectations. We arrived on a sunday and realised that there would be nothing to do in Palma on sunday. What a great hotel, great location and great place to be. We loved it.
Ayra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and actually looked like the photo. Staff were very friendly too!
Erin, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Good but areas for improvement
The hotel is modern and clean inside, with nice bedrooms and comfy beds. We found the service a bit disappointing they charge 3 euros to provide filtered water and didn’t refresh the bottle in the room over night, we think this should be free for the cost of the room. Our friends got welcome drinks on the first night (we did not despite saying oh we didn’t get these to reception they just laughed it off). We had issues with our door on arrival and then it kept getting stuck so you could leave it open by mistake (needs sanding down). They don’t have an iron just a steamer which makes it difficult to iron shirts. Nothing materially wrong but just felt the experience could have been improved to make it feel that extra bit special.
Lucy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Extremely friendly staff and clean comfortable hotel with easy access to city center.
Arian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We checked in around 11pm and the staff had mistaken me for making the booking through Bcom and requested me to make payment again. After explaining a few times that I made the booking through Expedia and had made full payment, he understood and confirmed that I did not need to pay him again. Over a week later, I received a debit of almost 3x my hotel fees on my credit card from this hotel!! I'm really not sure what happened but I emailed them and they refunded me. Unfortunately with the conversion, I'm still a bit short. The hotel did advise that they'd reimburse me via bank transfer. It's appreciated but it's so much hassles, why charged me without my authorisation to begin with? The hotel itself is great, room a bit small but very clean and shower has perfect pressure. Location is also amazing.
Legianti, 2-night trip
Verified Expedia guest review