I'll start by saying we weren't able to arrive until 30 mins before check-in ended, which must have had an influence.
The parking was full, I had to park in the restaurant next door and haul the suitcases over. The staff were rushing to leave. Wifi password was scribbled and we couldn't read it to access it. I walked back to the desk to inquire about it, but they'd already closed the desk and shut the lights off and left the lobby before check-in closed, so we must have been the last guests to arrive.
The hotel backs onto a park, and the window sills in our room were full of dead bugs (not just 2-3 bugs, more like 20-30). There is only one liquid soap in the bathroom - located in the shower (no sink handwashing soap), and the shower soap pump was almost totally empty, and there was no shampoo or any toiletries provided, so we had to use our own shampoo bottles to wash our hands.