21 Nov 2022
Nice brand but deffinitly need to improve
two lifts for whole hotel , using for service and guests - so mostly we were using stairs ( like in 90%). Spa- very nice and professional , sauna and pool overcrowded , bathroom only in the locker room so with so many people it quickly became "not very clean ". Queues for breakfast and an alarm at 7 a.m. on Saturday ( the staff said it was a mistake in the kitchen but it felt "that something burned ". One day we left the room before 11 we returned after 3pm and the room was still not cleaned. So the next day we informed the front desk when we were leaving, but the hotel seems to be understaffed. Underground parking so small/cramped that it was impossible to park in some spots. Although we spent EUR 300 on the spa and the spa we liked, we will definitely not return there.
Edyta, 3-night trip
Verified Hotels.com guest review