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Thompson Madrid, by Hyatt

5.0 star property
Luxury hotel with restaurant, near Gran Via

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Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Seasonal outdoor pool
Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby

Reviews

9.6 out of 10
Exceptional
Thompson Madrid, by Hyatt offers an unforgettable escape near Gran Via. Bask in the sun at the rooftop terrace or take a leisurely stroll through the garden. Guests can unwind with high-speed WiFi, laundry facilities, and helpful staff that have left a lasting impression on previous guests.

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Pet-friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is £273
includes taxes & fees
15 May - 16 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Gran Via Madrid

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,003 reviews
The price is £244
includes taxes & fees
16 May - 17 May
Hyatt Centric Gran Via Madrid
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About the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.4 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Atocha Cercanías Station - 26 min walk
  • Sol Station - 3 min walk
  • Gran Via Station - 3 min walk
  • Callao Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Thompson Madrid, by Hyatt features a rooftop terrace and puts you only steps from Gran Via and Puerta del Sol. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness centre, a snack bar/deli and a garden. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Sol Station is 3 minutes and Gran Via Station is 3 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 174 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hours off-site parking within 1640 ft (EUR 30 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 110 per room (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (1640 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to October 25

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Frequently asked questions

Does Thompson Madrid, by Hyatt offer free cancellation for a full refund?

Yes, Thompson Madrid, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Thompson Madrid, by Hyatt?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Thompson Madrid, by Hyatt?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is an airport shuttle service offered by Thompson Madrid, by Hyatt?

Yes, an airport shuttle is available. The charge is EUR 110 per room one-way.

What are the check-in and check-out times at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Thompson Madrid, by Hyatt and nearby?

Thompson Madrid, by Hyatt has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Thompson Madrid, by Hyatt?

Yes, there's an on-site restaurant.

What's the area around Thompson Madrid, by Hyatt like?

Thompson Madrid, by Hyatt is in Madrid Centro, a short 3-minute walk from Sol Station and 2 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

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Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Breakfast
Service staff
Room
Building
Taxi
Restaurant
Lobby
View
Concierge

What guests liked

  • Breakfast was a highlight with individually prepared meals, wonderful house-baked pastries, and delicious food options. (12 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Stay Here!

This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Victoria, 2-night trip

10/10 Exceptional

A great and super hotel at the center of Madrid. I would stay again.
Abdullatif, 4-night trip

10/10 Exceptional

We LOVED this hotel!!
Kelsey, 3-night trip

10/10 Exceptional

Good hotel and Services !
nader, 2-night trip

10/10 Exceptional

The hotel was perfectly positioned for activities in the surrounding areas.
Luis, 6-night trip

8/10 Very good

NYE Madrid

Lovely trip and lovely hotel. Well positioned.
Mike, 5-night trip

10/10 Exceptional

Friendly, helpful, and located right in the middle of the action.
Clint, 6-night trip

10/10 Exceptional

The client service was kind & friendly & accommodating -- really top-notch! They have yummy free breakfast for you upon arrival & got us into our room by 11am ... Centrally located, cool building & interior design, super comfy bedding & perfect bathroom!
Nicole, 3-night trip

10/10 Exceptional

Great hotel, staff was very attentive, great location!
Karla, 3-night trip

10/10 Exceptional

Good location close to the Plaza del Sol.
Rodolfo, 4-night trip

10/10 Exceptional

Amazing staff and facilities. Stayed when there was construction going on across the street so access by car was limited. I would definitely stay here again if I am visiting Madrid.
Sameer, 2-night trip

10/10 Exceptional

Best hotel in Madrid!
Carlos, 3-night trip

10/10 Exceptional

Super!

Amazing staff, location and all!
Michelle, 6-night trip

10/10 Exceptional

Loved it would stay there again for sure
ELOY JOSE, 9-night trip

10/10 Exceptional

The staff at the hotel were extremely helpful and friendly! Beautiful rooms and amazing restaurant! I will highly recommend this hotel!
Vishnu, 3-night trip

10/10 Exceptional

Great service!
NITI, 3-night trip

10/10 Exceptional

Best hotel we’ve ever stayed at
Ryan, 2-night trip

10/10 Exceptional

Great experience
Stacie, 2-night trip

10/10 Exceptional

Excellent property in Centro/Sol. Hotel sits on Plaza Del Carmen which is currently being upgraded and should be lovely when complete. Location is Chueca adjacent with easy access to Malasaña, Retiro, Gran Via, and most attractions. David, Santi, and Manuel showed me nothing but comfort and grace. Thank you so much!
Anthony, 4-night trip

8/10 Very good

Excellent hotel! The only problem is that the construction of the “plaza” limits the access and complicates the transportation.
JOSE, 3-night trip

8/10 Very good

Lovely modern hotel in a good location

Nice hotel,good location,rooms are a bit small
Izhar, 3-night trip

10/10 Exceptional

Exceeded expectations

Amazing stay, the rooms are wonderful, we slept so well. The hotel staff are all jolly and welcoming, from check in to the bar and restaurant upstairs.
Marie, 3-night trip

8/10 Very good

The hotel is very beautiful and modern. The room was spacious and clean with very comfortable beds. The hotel is in a great location for walking around as many stores, restaurants and the Mercado de San Miguel are within walking distance. The staff and the concierge were helpful and knowledgeable. My family only tried the enclosed area of the rooftop once since it was cold at night, but we didn’t enjoy it as people were allowed to smoke there.
amanda, 3-night trip

10/10 Exceptional

Beyond expectations
Mariella, 3-night trip

10/10 Exceptional

Staff was excellent! Room was beautiful and comfortable.
Aida, 2-night trip