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Thompson Madrid, part of Hyatt

5.0 star property
Luxury hotel with restaurant, near Gran Via Street

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Thompson Madrid, part of Hyatt

Photo gallery for Thompson Madrid, part of Hyatt

Seasonal outdoor pool, pool loungers
Hypo-allergenic bedding, free minibar items, in-room safe, desk
Meeting facility
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers

Overview of Thompson Madrid, part of Hyatt

9.4

Exceptional

Property highlights

  • Airport transfer
  • Pet-friendly
  • Pool
  • Free WiFi
  • Gym
  • Laundry facilities
Map
Plaza del Carmen S/N, Madrid, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Free cots/infant beds
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Junior Studio Suite, Terrace

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Room, 1 King Bed, Terrace

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Suite, 2 Bedrooms

  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View) | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Room, 1 King Bed (City View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Suite, Terrace, Corner

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Room, 1 King Bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View) | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Room, 2 Single Beds (City View)

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 2 min walk
  • Puerta del Sol - 3 min walk
  • Plaza de Santa Ana - 7 min walk
  • Plaza Mayor - 8 min walk
  • Royal Palace of Madrid - 12 min walk
  • Prado Museum - 17 min walk
  • El Retiro Park - 35 min walk
  • WiZink Center - 38 min walk
  • Lope de Vega Theatre - 2 min drive
  • Plaza de España - Princesa - 3 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Atocha Cercanías Station - 26 min walk
  • Sol Station - 3 min walk
  • Gran Via Station - 3 min walk
  • Callao Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 100 Montaditos - 2 min walk
  • Ciudad de Tui - 2 min walk
  • Starbucks - 3 min walk
  • Dunkin´España - 2 min walk
  • Café & Té - 2 min walk
Map

About this property

Thompson Madrid, part of Hyatt

Putting you within a 10-minute drive of Gran Via Street and Plaza Mayor, Thompson Madrid, part of Hyatt features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 110 per room. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a seasonal outdoor pool, a snack bar/deli and a garden. The property is only a short walk to public transportation: Sol Station is 3 minutes and Gran Via Station is 3 minutes.

Languages

English, French, German, Italian, Spanish

Sustainability

Sustainability practices

Energy-saving switches
Housekeeping on request
Comprehensive food waste policy
Vegan dining options
Vegetarian dining options
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

At a glance

Hotel size

  • 175 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total, up to 22 lb per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • 24-hours off-site parking within 1640 ft (EUR 30 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 110 per room (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (1640 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Thompson Madrid
Thompson Madrid a Hyatt Brand
Thompson Madrid part of Hyatt
Thompson Madrid, part of Hyatt Hotel
Thompson Madrid, part of Hyatt Madrid
Thompson Madrid, part of Hyatt Hotel Madrid

Frequently asked questions

Does Thompson Madrid, part of Hyatt offer free cancellation for a full refund?
Yes, Thompson Madrid, part of Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Thompson Madrid, part of Hyatt?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Thompson Madrid, part of Hyatt?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lb per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Thompson Madrid, part of Hyatt?
Yes, an airport shuttle is available. The charge is EUR 110 per room one-way.
What are the check-in and check-out times at Thompson Madrid, part of Hyatt?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Thompson Madrid, part of Hyatt?
No, this hotel doesn't have a casino, but Casino Gran Via (4-min walk) and Casino de Madrid (5-min walk) are both nearby.
What is there to do at Thompson Madrid, part of Hyatt and nearby?
Thompson Madrid, part of Hyatt has a seasonal outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Thompson Madrid, part of Hyatt?
Yes, there's an on-site restaurant.
What's the area around Thompson Madrid, part of Hyatt like?
Thompson Madrid, part of Hyatt is in Madrid Centro, a short 3-minute walk from Sol Station and 2 minutes' walk from Gran Via Street.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Chia Ching, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Fantastic Central location for all the sites in Madrid. Amazing Breakfast and service. Would Highly recommend. Pool was never to busy and there was always space in the evening/late afternoon after a busy day of walking.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top hotel in centre of Madrid
Great new designer hotel in the centre of town. The area next to the hotel is still under renovation but doesn't impact the hotel experience. Great breakfast and the swimming pool / roof top bar is a plus, especially for an evening drink (too hot to use during the day).
Dimitris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice new and modern property
Ryan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast, and location is quiet, but right in the center of Madrid.
John, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel and staff. Everyone was kind, helpful and focused on ensuring a great experience. We loved the room with the terrace and all the amenities. Beautiful hotel, very clean. Daily room service was prompt and well done. Would definitely stay here again when we come to Madrid.
Andrea, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay. A true 5 star hotel.
Matt, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing service - all smile - ready to help - brand new hotel - very nice up to date design Must try the Chocolate Tart at hotel restaurant- Amazzzzing
Manon, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, service and property. Loved it!