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Hotel Royal Neptun

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Exterior
View from room
Front of property
Junior Suite, Balcony, Sea View | Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast served

Overview of Hotel Royal Neptun

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Hotel Royal Neptun

4.0 star property
4-star beachfront hotel with spa, near Lapad Beach
9.2 out of 10 Superb
9.2/10 Superb

715 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
Map
Kardinala Stepinca 31, Dubrovnik, 20000
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Beach bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Babin Kuk
  • Lapad Beach - 16 min walk
  • Dubrovnik Ferry Port - 43 min walk
  • Copacabana Beach - 11 min drive
  • Gruz Harbor - 6 min drive
  • Old Town Harbor - 7 min drive
  • Pile Gate - 7 min drive
  • Walls of Dubrovnik - 7 min drive
  • Banje Beach - 17 min drive
  • Lokrum Island - 9 min drive

Getting around

  • Dubrovnik (DBV) - 35 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • Sunset Beach Dubrovnik - 16 min walk
  • Cave Bar More - 10 min walk
  • Caffe Bar Promenada - 16 min walk
  • Lacroma Pool Bar - 6 min walk
  • Argora - 17 min walk
Map

About this property

Hotel Royal Neptun

At Hotel Royal Neptun, you can spend time at the beach sipping drinks, plus you'll be 0.8 mi (1.3 km) from Lapad Beach and 2.1 mi (3.4 km) from Dubrovnik Ferry Port. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Mediterraneo, one of 3 restaurants, offers a beachfront location and serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers like the pool and helpful staff.

Languages

Croatian, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site self-parking (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Hiking/biking trails
  • Personal watercraft (motorised)
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Ariston Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Mediterraneo – This beachfront buffet restaurant serves breakfast, lunch and dinner.
Zoe – This beachfront restaurant serves brunch, lunch and dinner.
La Castile – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner.
On the Rocks – This cocktail bar is located by the pool.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way. Maximum occupancy 2)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self-parking costs EUR 10 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Recommendations for hotels and renters (Croatia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property's swimming pools are subject to closure periodically due to weather conditions.

Also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Frequently asked questions

Does Hotel Royal Neptun offer free cancellation for a full refund?
Yes, Hotel Royal Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Royal Neptun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Royal Neptun?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Hotel Royal Neptun?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Royal Neptun?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Royal Neptun?
Yes, an airport shuttle is available. The charge is EUR 55 per vehicle one-way.
What are the check-in and check-out times at Hotel Royal Neptun?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Royal Neptun and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Royal Neptun also has 2 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Royal Neptun?
Yes, there are 3 on-site restaurants, featuring beachfront dining and ocean views.
What's the area around Hotel Royal Neptun like?
Hotel Royal Neptun is a short 1-minute walk from Poluotok Lapad and 10 minutes' walk from Copacabana Beach.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Preporuka
Nice clean hotel on great location.
Edita, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Better than I expected!
The room was so cute with my own balcony, the breakfast was amazing! Quite the spread of food! And the staff very kind! Love my honey delight massage and pedicure by Natalia!
Roxana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

R, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable nice hotel
Very nice and comfortable hotel in a very nice location. Everything was perfect, nice spacious room,nice gym, pool, comfort bed, huge balcony. The only thing which needs improvement is food especially dinners. Poor choice and often not very tasty.
Tomas, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hamid, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing time, very clean and just an overall great experience!
Brandon, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best stay we have ever had. The photos on Orbitz do not do the hotel justice. Property has 7 amazing pools, the most stunning rooftop infinity pool, chairs down by a very picturesque rocky cliffs along the ocean, a very impressive spa and gym facilities. The most expansive and yummy breakfast and coffee. Would definitely recommend booking a room with a balcony sea view. I can’t wait to come back, we will definitely be staying here.
Jessica, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

Did not get room we paid for.
It was a beautiful hotel but did not get the room we paid for and female receptionist refused to move us.Otherwise could not fault anything else.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 3-night trip
Verified Hotels.com guest review