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1 room, 2 adults

Grosvenor House, a Luxury Collection Hotel, Dubai

5-star5 stars
Al Emreef Street, Dubai, 118500, United Arab Emirates

5-star beach hotel with free beach shuttle, near Dubai Marina
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Bar
Bar is awesome
Breakfast
Tasty breakfast
Vibe
Awesome vibe
Room
Great room

Grosvenor House, a Luxury Collection Hotel, Dubai

from £182
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Room, Business Lounge Access
  • Deluxe Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom (Twin Beds)
  • Premier Junior Suite, Business Lounge Access
  • Premier Suite, 1 King Bed
  • Premier Suite, 2 Single Beds
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Premier Executive Suite, Business Lounge Access
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Apartment, 3 Bedrooms
  • 1 Bedroom Residence, 1 Bedroom
  • 2 Bedroom Residence, 2 Bedrooms
  • 3 Bedroom Residence, 3 Bedrooms

What’s around Grosvenor House, a Luxury Collection Hotel, Dubai

Landmarks

  • In Jumeirah Beach Residence
  • Dubai Marina (1-minute walk)
  • Dubai Marina Mall (20-minute walk)
  • Jumeirah Beach (22-minute walk)
  • Emirates Golf Club (45-minute walk)
  • Skydive Dubai (23-minute walk)
  • American University of Dubai (AUD) (26-minute walk)
  • The Beach Mall (31-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) 26-min drive
  • Dubai (DWC-Al Maktoum Intl.) 35-min drive
  • Sharjah (SHJ-Sharjah Intl.) 41-min drive
  • Damac Station 11-min walk
  • Jumeirah Lake Towers Station 27-min walk
  • Free area shuttle
  • Free shopping centre shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 749 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free beach shuttle

  • Free shopping centre shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • 9 bars/lounges
  • 2 poolside bars
  • 9 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1500
  • Conference space size (meters) - 139
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2004
  • Lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lever door handles
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Buddha Bar – Overlooking the ocean, this restaurant specialises in Asian cuisine and only serves dinner.Guests can enjoy drinks at the bar. Reservations are required.

Toro Toro – This restaurant specialises in Latin American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Indego by Vineet – Overlooking the ocean, this restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Rhodes W1 – Overlooking the ocean, this restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Sloanes – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Marina on site
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Grosvenor House, a Luxury Collection Hotel, Dubai’s small print

Also known as

  • Grosvenor House Luxury Collection Hotel Dubai
  • Grosvenor House Luxury Collection Hotel
  • Grosvenor House Luxury Collection Dubai
  • Grosvenor House Luxury Collection
  • Grosvenor House, a Luxury Collection Hotel, Dubai Hotel
  • Grosvenor House, a Luxury Collection Hotel, Dubai Dubai
  • Grosvenor House, a Luxury Collection Hotel, Dubai Hotel Dubai
  • Grosvenor House Luxury Collection Hotel
  • Grosvenor House Luxury Collection Dubai
  • Grosvenor House Luxury Collection
  • Grosvenor House, a Luxury Collection Hotel, Dubai Hotel
  • Grosvenor House, a Luxury Collection Hotel, Dubai Dubai
  • Grosvenor House, a Luxury Collection Hotel, Dubai Hotel Dubai
  • Grosvenor Hotel Dubai
  • Grosvenor House Luxury Collection Hotel Dubai

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1900.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 950.00 (from 5 to 15 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 360.0 per night

Buffet breakfast is offered for an extra charge of AED 170 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.6 From 643 reviews

Fair 4.0
Unannounced cutting of hot water while all soaked up in soap and hair shampoo. Upon calling to ask what was going on, the proposed solution offered was to go to the spa on another floor snd shower there. Not really feasible or top of list when soap is getting in your eyes. Aircon didnt work properly and initial response was to send an engineer who did nothing but turn it 16 degrees, which felt like 23 or 24. Only after 2 days did another engineer do something to make it work properly, and only because of a second complaint. Fruit service was only provided 2 of 5 days. Fail to understand why the hotel leaves the fruit tray and knife on the table, which makes it so obvious when something is missing. Laundry service left a note for 3 days of having been at the door, which did not have a 'do not disturb' sign on, yet they didnt leave the laundry but instead left with it. Curtains only covered one half of the window, and could not be place on tge other half where background curtain didnt cover for outdide lights, because of a divider obstructing it to slide freely. Next day the one half curtain was taken off one side and put on other side of divider, which solved the problem, but why it was so to begin with is a question i will never understsnd.
us5 night trip
Exceptional 10.0
Grosvenor House during Christmas was phenomenal!

 Whole process was seamless, from being picked up by our driver who gave us cold flannels and water after a long flight. The driver was superb highlighting some of the pivotal sites of Dubai. 

We were greeted by the most loveliest of staff. Bags were taken and we were directed to check in. The staff were very professional, and friendly. To my surprise, we were also handed a refreshing welcome drink. 

Abu cleaned our room daily and I cannot praise him enough as the room was always immaculate.
 Breakfast daily in the executive lounge was by far one of the best hotel breakfasts we have ever had.

 Evening drinks between 6 and 8 which was part of the executive lounge package which included light food was outstanding. We were served regularly by Sivar who I cannot praise enough. Never experienced customer service like it - super efficient, friendly and he even remembered our order which was quite remarkable. 

Elson, who managed the executive lounge, was superb. He spoke to us everyday and made sure our time was perfect and also recommended places to visit. Elson shown great service by greeting and communicating with all of the guests. All of the staff throughout the hotel including Romel were fantastic but credit must be given to Sivar and Elson who made our stay that much better. 

On Christmas Eve, we were given a beautiful hamper, and surprise birthday cake. 

Thank you for a perfect Christmas.

Kaiman & Emma
Kaiman, gbOther trip
Exceptional 10.0
The hotel is excellent! What makes it excellent, apart from the great amenities and luxurious rooms, is the staff. I never experienced better service then at The Grosvenor House! My partner got sick on the day of our departure and nothing was to much trouble. I phoned the front desk and within 5 minutes a nurse was at our room. He eventually made an appointment for us to see a dokter at the Le Royal Meridien (sister hotel). We couldn't use the breakfast buffet the last morning of our stay because of the appointment so they packed breakfast for us. Because our transfer to the airport was leaving shortly after the dokters appointment they arranged for a car to take us back to The Grosvernor House and phoned the hotel so that they could inform the transfer company to wait for us. When we arrived back at the hotel they send a staff member up to our room to help with the luggage and already put it in the car when we were checking out. We couldn't thank staff enough! Their service is the reason we were at the airport on time. The rooms and amenities in the hotel are also excellent! The rooms are luxurious, spacious and clean! The spa is fabulous and open untill 10.30 pm. We used it almost every night and is included with your stay! The spa in tower on is devided in a section for men and a section for woman. The spa in tower two is for men and woman (this is the spa we used). They provide you with a locker, bathrope, slippers and towels.
nlOther trip
Exceptional 10.0
This hotel including all the staff is fabulous. Each and every staff member we encountered on our visit was friendly professional and extremely helpful. Nothing was too much trouble and they all made every effort to get to know us and make us feel comfortable. They all made us feel really welcome and completely looked after us throughout our entire stay. The hotel has great facilities, rooms and is easily located convenient to most of the tourist attractions. We would definitely recommend this hotel and will certainly stay here again when we return to Dubai. Many thanks to all Grosvenor staff.
N.Storey, gb10 night trip
Very good 8.0
The good and the bad
This is my second stay here in the past 3 months in the apartments. I forgot about the same issue so hat I had previously, I.e. It takes the shower al up 10 to heat up, iron and blow dryer provided are 3 prong however the apartment is all two round prongs. The only 3 prong was in the dining area where there is no mirror. Wasn't impressed that they expected women to do their hair where they are eating and no place to see what your doing. Called for an adaptor and explained my situation. They brought me the wrong one. I'm sure I'm not the only female in all their years of business that hasn't in every their hair. I don't think that I should have to be purchasing my own adapters to a hotel when the plugs are not even the main plugs that are used in the UAE. Therefore, also couldn't charge my phone except in the living room. Breakfast was probably one of the poorer ones I have had in hotels in th UAE. When paying $$$, I do expect a much better selection and fresh food. Felt like it was just left overs from the night before. However the beds were amazingly comfortable and the kitchen a great size. Perfect location for walks, the beach, bars and other restaraunts.
Geraldine1 night trip

Grosvenor House, a Luxury Collection Hotel, Dubai

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