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All properties in Soufrière, St. Lucia
1 room, 1 adult

Jade Mountain Resort

5-star5 stars
1000 Anse Chastanet Road, Soufriere, 00000, St. Lucia

5-star beachfront resort with spa, near Anse Chastanet Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Probably the best holiday we’ve ever had. Amazing service, wonderful views and really…Jul 3, 2018
  • Remarkable views, very attentive staff. Food is middling.Mar 22, 2020

Jade Mountain Resort

from £1,119
  • Suite (Star)
  • Suite (Moon)
  • Suite (Sun)
  • Suite (Sky)
  • Suite (Galaxy, piton view)

What’s around Jade Mountain Resort

Landmarks

  • On the beach
  • Anse Chastanet Beach - 5-min walk
  • Anse Mamin Beach - 13-min walk
  • Sulphur Springs - 3.9 mi / 6.3 km
  • Petit Piton - 3.9 mi / 6.3 km
  • Soufriere Drive In Volcano - 3.9 mi / 6.3 km
  • Tet Paul Nature Trail - 4.7 mi / 7.5 km
  • Fond Doux Estate - 5.5 mi / 8.8 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) 51-min drive
  • Castries (SLU-George F. L. Charles) 47-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (16 years old and younger) are not allowed

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self-parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Year Built – 2006
  • Rooftop terrace
  • Library
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers

Spa

Kai En Ciel Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Jade Mountain Club – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.

Jade Mountain Resort’s small print

Also known as

  • Jade Mountain Resort Soufriere
  • Jade Mountain Resort St. Lucia/Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Resort Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Resort Resort Soufriere
  • Jade Mountain Resort Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Resort
  • Jade Mountain Resort Resort Soufriere
  • Jade Mountain Soufriere
  • Jade Mountain
  • Jade Mountain Resort St. Lucia/Soufriere
  • Jade Mountain Hotel
  • Hotel Jade Mountain
  • Jade Mountain St Lucia
  • Jade Mountain St Lucia

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Breakfast costs between USD 33.60 and USD 43.20 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Jade Mountain Resort

  • Does Jade Mountain Resort offer free cancellation for a full refund?
    Yes, Jade Mountain Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Jade Mountain Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Jade Mountain Resort?
    Yes, there's free self parking.
  • Is there a pool at Jade Mountain Resort?
    Yes, there's an outdoor pool.
  • Are pets allowed at Jade Mountain Resort?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Jade Mountain Resort?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Jade Mountain Resort?
    Yes, there's an on-site restaurant. Nearby restaurants include De Belle View (2 mi), The Big Yard (2 mi) and jah lambs (2 mi).
  • Is an airport shuttle service offered by Jade Mountain Resort?
    Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
  • What is there to do near Jade Mountain Resort?
    Recommended spots to visit include Anse Chastanet Beach (5-min walk) and Anse Mamin Beach (13-min walk), along with Sulphur Springs (3.9 mi) and Petit Piton (3.9 mi).

Recent reviews

Exceptional 9.6 From 90 reviews

Exceptional 10.0
Divine!
Absolutely delight. Great service, unbelievable view and excellent food. Nothing to complain about.
Wenjuan, us1 night family trip
Exceptional 10.0
Beautiful! They need a pool by the beach!!!!
us7 night trip
Exceptional 10.0
The great Jade
My wife and I had a fantastic time. The hotel was beautiful. We had a room with an infinite pool overlooking the mountains, couldn’t ask for anything better. Rooms are spacious and clean. Staff was superb. I’m a big foodie and I must say everything we ate was amazing. Highlight for me was breakfast in the room. You have to watch out for the very friendly birds but outside of that it was perfect. We didn’t explore the hotel much, with the view and a pool why would you want to. Check in and out was done in our room which was great. I would definitely return to Jada sooner than later. So far one of my favorite hotel stay.
Leon, us2 night trip
Very good 8.0
Best vacation ever!
Loved our stay here. Everything was very well taken care of by the staff who were extremely helpful during our stay. Any small or big request we had regarding food or resort services were handled professionally and in a timely manner by our designated butlers. Of course, you can't beat the view from the room. It's slightly on the expensive side but it's definitely worth the money.
us5 night romance trip
Exceptional 10.0
Most breathtaking room we've ever stayed in by far! Thank you!
Ryan, us1 night romance trip
Exceptional 10.0
Patron
Stayed with my bride at Jade Mountain for four days and three nights. A gorgeous, luxurious and well thought out property, I'd highly recommend Jade Mountain to anyone that is considering. It's certainly not inexpensive, but we considered this an investment in ourselves and at the end of the day, an investment in ourselves that seemed well worth every penny. I'd recommend the higher level rooms (we stayed in Sun), but the whole facility is luxurious. There are only 29 sanctuaries overall. If you've never had butler service, it does take some getting used to, but the service was genuine and all employees were receptive and hospitable.
Fredric, us3 night romance trip
Exceptional 10.0
This place is just absolutely amazing! A must for couples or if you want to get away from it all. No TV but it's amazing because it makes you disconnect. Cell service is bad too so another excuse to disconnect, but there is free wifi (I connected after a few days). The major domos are amazing! They never say no to whatever you'd like. Went for a birthday and it was the best 2 days ever!
Elder, us2 night romance trip

Jade Mountain Resort

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