Jade Mountain Resort

Paradise setting with beautiful rooms and friendly, helpful staff. Loved it...

Hotel A Setting A Service B- Food B Wine B+ One butler screwed up our request for dinner on the beach Food is better in our home town Wine list was good but not perfectly kept We would go back just for the view

Absolutely amazing experience. The place was "other worldly". We didn't want to leave our sanctuary. Beautifully maintained. Incredible staff. Clean, quiet, well-kept. I can't say enough good things about the place. Two "bad" things, and this are minor, the road in was crazy and the lack of road signs is off putting because your not sure if this is the correct way. I would suggest helicopter in. If you want to see things off site there are plenty of options from the resort for reasonable cost. Also, while the food was beautiful, well presented, colorful and healthy, my husband and I would have preferred some spicy options. These are very small complaints, overall this was the most beautiful and relaxing vacation experience we have ever had.

We were at Jade Mountain Jan 8,2018 for 5 nights. We had the hotel arrange a private car pick up at the airport, they were prompt, welcoming and gave us points of interest on the 2 hour trip. Yes the roads were winding but not the worst I have experienced. Our sky sanctuary was JE2 which is on the highest room level which is most desirable because of the unobstructed view and only one flight of stairs to the dining area and bar. The room had 4 ceiling fans that were very powerful and there was plenty of breeze and the temperature was never too warm. The view from the room was amazing and impossible to appreciate without experiencing it as you wake up, as you float in your own pool, or just relaxing. We did not see or experience any mosquitos which was a concern. Chris one of our major demos said that May or June could be bad but not normally this time of year. The resort does fog the grounds year round. The pool was about 78 to 80 degrees, there is no heater. The whirlpool for two also has a wonderful view and is very nice for a relaxing hot bath. The food was great at times and at others a little too “creative” for our taste. We were there 5 nights and would have liked a little more variety but we chose to eat all our meals at Jade Mountain except for burgers at Anse Mamin beach which are great. There were no surprises on our bill. Service was perfect. This is a quiet resort best for loving couples of all ages who want privacy.