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1 room, 2 adults

Jasper Hotel

4.5-starThis property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Great for familiesThis property has good facilities for families.
489 Elizabeth Street, Melbourne, VIC, 3000, Australia

Luxury hotel with restaurant, near Queen Victoria Market
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,390 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Best value for money
Service
Fantastic service
WiFi
Good internet service

Jasper Hotel

from £58
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Premium Room, Courtyard View
  • Premium Room
  • Room, 1 King Bed, Balcony, City View
  • Family Suite
  • Jasper Suite

What’s around Jasper Hotel

Landmarks

  • In Melbourne Central Business District
  • Queen Victoria Market (3-minute walk)
  • RMIT University (5-minute walk)
  • Melbourne Central (7-minute walk)
  • University of Melbourne (11-minute walk)
  • Bourke Street Mall (11-minute walk)
  • Her Majesty's Theatre (16-minute walk)
  • Princess Theatre (18-minute walk)

Getting around

  • Melbourne, VIC (MEL-Tullamarine) 17-min drive
  • Melbourne, VIC (MEB-Essendon) 13-min drive
  • Melbourne, VIC (AVV-Avalon) 41-min drive
  • Flinders Street Station 18-min walk
  • Spencer Street Station 20-min walk
  • Showgrounds Station 6-min drive
  • Melbourne Central Station 6-min walk
  • Flagstaff Station 10-min walk
  • Parliament Station 19-min walk

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals nearby
Working away
  • Business centre
  • Number of meeting rooms - 10
  • Conference space
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1988
  • Lift
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Jasper Kitchen – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Jasper Hotel’s small print

Also known as

  • Jasper Hotel Melbourne
  • Jasper Hotel
  • Jasper Melbourne
  • Jasper Hotel Hotel
  • Jasper Hotel Melbourne
  • Jasper Hotel Hotel Melbourne
  • Jasper Hotel Melbourne
  • Jasper Hotel Hotel Melbourne

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.5 per cent

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for AUD 60.0 per day

Cooked-to-order breakfast is offered for an extra charge of AUD 25 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 584 reviews

Very good 8.0
Perfect location
The location was perfect and the service was very friendly. The room would have needed better cleaning, it was dusty and smelled like it hadn't been used in a while.
Charlotta, gb4 night trip
Good 6.0
Nice place, but several problems
I've stayed several times at Jasper Hotel and it has been mostly adequate, but was surprised about a couple of things this 2-day trip. Firstly, I was grateful to be upgraded to a suite (not really necessary for two nights, but kind nevertheless). Unfortunately, the shower head for the hand-held shower was broken (would not stay up--which matters to me) and the bedroom lamp was not working. Of greater concern was that despite a Do Not Disturb sign, and a Do Not Disturb switch/light put on, a member of the housekeeping staff *burst* into the room univited and without knocking while I was barely dressed. I was also adjusting the aircon beside the door, so it narrowly missing knocking me over. I received a half-hearted apology from the member of staff. Front-desk staff were very apologetic, although kept pointing out that I had received an upgrade (as if that should mitigate this). On one evening there was a fairly loud party across the courtyard from 3am-4am. After politely asking the lads to quieten down a bit, I had to call down. Several calls and no one was answering at front desk. Overall, lacking in genuine care for guests, and condition of the room not great. That aside, location is good, the rooms (when everything works) are very nice, and front-desk staff do seem to be trying.
gbBusiness trip
Good 6.0
Good location, poor service
My experience of the hotel was marred by check in. There was no one there and when some one did arrive, she was slow and didn't want to engage with me. Likewise when I went for breakfast there was no one around to serve.
gb1 night business trip
Very good 8.0
Clean and friendly hotel, the staff were very helpful. Our room on the 6th floor was very well appointed and very comfortable. The only problem was being at the front it was noisy, traffic and trams on Elizabeth Street could be heard very clearly, the windows and blinds seemed not to reduce the sound at all.
Jean, gb3 night romance trip
Exceptional 10.0
Great
Nice balcony. Big bathroom
X., au1 night trip with friends

Jasper Hotel

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