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All properties in Isla Mujeres, Quintana Roo, Mexico

Ixchel Beach Hotel

3.5-star beachfront hotel with restaurant, near Norte Beach

  • Free WiFi and free parking
From
£133

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1 / 63Beach
Playa Norte, Isla Mujeres, 77400, QROO, Mexico
9.4.Exceptional.
  • Amazing location, beautiful beach, close to the bars and restaurants. Accommodation is ok…

    May 21, 2019

  • 4th time to Isla and third to Ixchel. We love the space for our family. The grounds and…

    Jul 13, 2021

See all 499 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 111 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • On the beach
  • Norte Beach - 4-min walk
  • Garrafon Natural Reef Park - 19-min walk
  • Tortugranja Turtle Farm - 3.7 mi / 6 km
  • Dolphin Discovery - 4.8 mi / 7.7 km
  • Punta Sur - 4.8 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom, Partial Ocean View
  • Suite, 1 Bedroom, Beachfront
  • Standard Room
  • Suite, 2 Bedrooms, Partial Ocean View
  • Suite, 2 Bedrooms, Beachfront

What’s around

Landmarks

  • On the beach
  • Norte Beach - 4-min walk
  • Garrafon Natural Reef Park - 19-min walk
  • Tortugranja Turtle Farm - 3.7 mi / 6 km
  • Dolphin Discovery - 4.8 mi / 7.7 km
  • Punta Sur - 4.8 mi / 7.8 km
  • Las Americas Cancun Mall - 10.8 mi / 17.4 km
  • Market 28 - 11.5 mi / 18.5 km
  • Cancun Convention Center - 17 mi / 27.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 121-min drive
  • Airport shuttle (surcharge)
map
See on map
Playa Norte, Isla Mujeres, 77400, QROO, Mexico

At a glance

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 9:30 AM to 10:30 AM*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 2
  • Year Built – 2006
  • Lift
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Kalak – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Small print

Also known as

  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Hotel Hotel Isla Mujeres
  • Ixchel Beach Hotel
  • Ixchel Beach Isla Mujeres
  • Ixchel Beach
  • Ixchel Beach Hotel Hotel
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Hotel Hotel Isla Mujeres
  • Ixchel Beach Hotel Hotel

Optional extras

Local cuisine breakfast is offered for an extra charge of MXN 200 for adults and MXN 200 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 3535 per person (roundtrip)

Airport shuttle for children between the ages of 2 and 18 costs MXN 1767 (roundtrip)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cots/infant beds.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ixchel Beach Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an on-site restaurant, Kalak. Nearby restaurants include Olivia (4-min walk), Loncheria El Poc Chuc (5-min walk) and Rolandi's (5-min walk).
  • Yes, an airport shuttle is available from 9:30 AM to 10:30 AM on request. The charge is MXN 3535 per person roundtrip.
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
  • Have fun with nearby activities such as cycling, boat tours and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Ixchel has always delivered a great time

    Ixchel has always delivered a great time. Elias at the front desk was always accommodating to any of our needs. We have stayed here several times before with friends but this was our first time with our kids. My wife made a comment that really stood out to me on this trip. Her comment was, that there has never been a place that we have stayed in 20 years in the states or abroad that even come close to how clean Ixchel always is. She loves their attention to detail on the cleaning. We treated ourselves to a PH Suite and WOW...... did it deliver! We might have spoiled ourselves with doing this on future trips. Our kids had two rooms with a joining space that would have easily accommodated all of us, but we wanted them to have their own special trip to Isla since they are all most grown up and out of the house

    Charles, 5 night family trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly Recommend

    Beautiful hotel, our room felt like we had our own apartment with a kitchen and living room space and 2 separate bathrooms. It was perfect for traveling with children. It was very quiet at night, even being right on the beach and near some nightlife activities. Close walking distance to many restaurants and shopping, and right next to a golf cart rental! There were spaces to park golf carts over night at no cost. Staff was very attentive and friendly. All of this located right on one of the most beautiful beaches I have seen. Will definitely return!

    Ashley, 3 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family vacation

    Fabulous stay in an amazing location. Walking distance to everything you need. Located right on a beautiful beach. Rooms are incredibly clean and comfortable. I can't imagine a better place to stay while on Isla Mujeres.

    Justin, 3 night family trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location and great service!

    Our stay here was PERFECT! We had everything we needed for our family vacation. It’s hard enough traveling with kiddos, but this place made it easy for us to all enjoy everything we wanted in the same place. The service in the hotel and restaurant was great and the staff was very friendly and helpful. It was walking distance from the ferry and really from everything else. I would definitely recommend this place and plan on visiting again!

    Veronica, 2 night family trip, May 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful beach , nice rooms , request a king bed, given 2 doubles . No microwave . Did have a compact refrigerator .

    4 night trip, Apr 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    Friendly staff and nice room

    Samuel, 4 night family trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awsome experiencia beautiful hotel

    Abraham, 1 night family trip, Apr 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    the staff was amazing and very welcoming, perfect location

    3 night family trip, Apr 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff and service were perfecto. Everyone is so nice and accommodating. We already planned our next trip back

    6 night business trip, Apr 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was on the best area of the North beach! All areas of the hotel were spotless! And service was excellent!

    5 night family trip, Apr 6, 2021

    Verified Expedia guest review

See all 499 reviews