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Mercure Porto Gaia Hotel

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Exterior
Minibar, in-room safe, desk, soundproofing
Standard Double Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Standard Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Overview of Mercure Porto Gaia Hotel

UNESCO Sustainable Travel Pledge

Mercure Porto Gaia Hotel

4.0 star property
4-star Vila Nova de Gaia hotel with restaurant, connected to a shopping centre

9.0/10 Superb

527 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Rua Manuel Moreira De Barros, 618 D, Vila Nova de Gaia, 4400-346
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In São Pedro da Afurada
  • Porto Historic Center - 18 min drive
  • Ribeira Square - 19 min drive
  • Porto Cathedral - 25 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 15 min drive
  • Vila Nova de Gaia Station - 5 min drive
  • General Torres Station - 6 min drive
  • Coimbroes Station - 28 min walk

Restaurants

  • Tappas Caffé - 18 min walk
  • Vinum - 19 min walk
  • Restaurante Capa Negra II - 5 min drive
  • Forneria São Pedro - 5 min drive
  • Marisqueira do Porto - 5 min drive

About this property

Mercure Porto Gaia Hotel

Mercure Porto Gaia Hotel puts you 2.7 mi (4.3 km) from Porto Historic Center. Guests can visit the health club for a workout or grab a bite to eat at Oporto, which serves regional cuisine and is open for breakfast and lunch. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and SGS (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
On-site antigen/rapid COVID-19 testing is available for a EUR 3 fee
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (EUR 5 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's games

What to do

  • Windsurfing
  • Shopping
  • Beach nearby
  • Access to nearby indoor pool
  • Access to nearby health club
  • Golfing nearby
  • Boat tours nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2099 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Shopping centre on site

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Oporto – This restaurant specialises in regional cuisine and serves breakfast and lunch.
Ports and Co – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Ports and Co – This bar only serves light fare. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self-parking costs EUR 5 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a EUR 3 fee.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and SGS (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Gaia Hotel Porto
Gaia Porto
Hotel Mercure Gaia
Hotel Porto Gaia
Mercure Gaia Hotel
Mercure Hotel Gaia
Mercure Hotel Porto Gaia
Mercure Porto Gaia
Mercure Porto Gaia Hotel
Porto Gaia
Accor Porto Gaia
Mercure Porto Gaia Portugal/Vila Nova De Gaia
Mercure Porto Gaia Hotel Vila Nova de Gaia
Mercure Porto Gaia Vila Nova de Gaia
Mercure Porto Gaia Hotel Hotel
Mercure Porto Gaia Hotel Vila Nova de Gaia
Mercure Porto Gaia Hotel Hotel Vila Nova de Gaia

Frequently asked questions

Does Mercure Porto Gaia Hotel offer free cancellation for a full refund?
Yes, Mercure Porto Gaia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Porto Gaia Hotel?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Mercure Porto Gaia Hotel on 20 Dec 2022 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Porto Gaia Hotel?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Porto Gaia Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Porto Gaia Hotel?
Yes. Self-parking costs EUR 5 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Porto Gaia Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Mercure Porto Gaia Hotel?
No, this hotel doesn't have a casino, but Casino Espinho (16-min drive) is nearby.
What is there to do at Mercure Porto Gaia Hotel and nearby?
Have fun during the warmer months with activities such as windsurfing. Enjoy amenities such as a health club, a garden and access to a nearby health club.
Are there restaurants at or near Mercure Porto Gaia Hotel?
Yes, Oporto offers regional cuisine. Nearby restaurants include Casa do Pescador (2.1 mi), Restaurante Capa Negra II (2.2 mi) and Marisqueira do Porto (2.3 mi).
What's the area around Mercure Porto Gaia Hotel like?
Mercure Porto Gaia Hotel is a short 1-minute walk from Arrabida Shopping and 20 minutes' walk from Cais de Gaia. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Very clean and comfortable Gree street parking but secure parking for 5 Euros worth the peace of mind. Near Motorway but not Old Porto..Taxi to Cathedral 10 Euros and from south bank 7 Euros. We asked for an extra night which caused no problems. Next to huhe shopping Mall with an Auchan and food court. Suited us perfectly
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Wedding Trip
The room was clean, comfortable and well appointed. I arrived late and the front desk kept the bar open past closing, so I could have a glass of wine. The food in restaurant was good and very well priced. Overall, it was a great stay and I would stay there in the future.
Charlotte, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
It was great ,everyone was just soo sweet and accommodating .
Gretchen, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andre, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Niall, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean hotel. Friendly staff. Beautiful garden. Bed a little uncomfortable
Rosa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The only problem was not related to the hotel. The problem is the street signs to get to the hotel.
Miriam, 1-night family trip
Verified Expedia guest review

8/10 Very good

adrian, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The manager Pedro needs to improve
I am a business woman from North America ,stayed 2 nights plus 1 months at this hotel. The Assistant manger Rita and rest of the staffs are amazing . I give 1 star because the manager Pedro Martingo. I do hope my staying experience can be improved. Pedro always seems grumpy and impatient , There is no “ good morning or good afternoon “, no eye contact , a few times he was talking to me but all of sudden, walked away without acknowledgement. It is consider extremely rude in English speaking culture. After I made payment , there is no “ thank you” or “ enjoy your style “, which is basic hospitality standard. When I made a 30 days agreement staying at this hotel, he acted didn’t care. The entire conversation was as if I am in a less position than him, it lacks of basic respect to a customer. When I asked to find possible the best window view , he replied coldly” you chose the basic room, the cheapest one.” It is very awkward, humiliating and loud. A few times he was arguing with me on some small choice words, pointless and nonsense. He used the word “ strange “ twice on me. In English culture , it is considered very insulting.again, I just paid and stay this hotel for another 30days, I hope he can improve his professional manner and English speaking , maybe he should take some school.
1-night trip
Verified Hotels.com guest review