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All properties in Bristol, England, United Kingdom

Mercure Bristol Holland House

4-star hotel with restaurant, near Queen Square

  • Free WiFi
From
£54

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • The property is closed: Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Privilege, Room, 1 King Bed - City View
  • Superior Room, 1 King Bed (Spacious) - Bathroom
  • Hotel Bar
Hotel Bar. Image 1 of 65.
1 / 65Hotel Bar
Redcliffe Hill, Bristol, BS1 6SQ, England, United Kingdom
7.6.Good.
  • Very mediocre hotel. Single glazed windows were soaked with damp in morning ( Who has…

    Nov 27, 2021

  • Excellent hotel. Staff were very friendly and professional. The food both evening and…

    Nov 25, 2021

See all 594 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Quiet
Safe
Dining options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 275 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking

For families

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Bristol Floating Harbour
  • Queen Square - 7-min walk
  • Bristol Hippodrome Theatre - 11-min walk
  • We The Curious - 13-min walk
  • Bristol Cathedral - 13-min walk
  • SS Great Britain - 17-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Twin Room, 2 Double Beds (Classic)
  • Superior Room, 1 King Bed (Spacious)
  • Classic Double Room, 1 Queen Bed
  • Privilege, Room, 1 King Bed

What’s around

Landmarks

  • In Bristol Floating Harbour
  • Queen Square - 7-min walk
  • Bristol Hippodrome Theatre - 11-min walk
  • We The Curious - 13-min walk
  • Bristol Cathedral - 13-min walk
  • SS Great Britain - 17-min walk
  • University of Bristol - 18-min walk
  • Bristol City Museum and Art Gallery - 20-min walk
  • Cabot Circus Shopping Centre - 20-min walk
  • Clifton Suspension Bridge - 42-min walk
  • Bristol Zoo - 42-min walk

Getting around

  • Bristol International Airport (BRS) 13-min drive
  • Bristol (TPB-Bristol Temple Meads Train Station) 10-min walk
  • Bristol Temple Meads Station 11-min walk
  • Bristol Bedminster Station 13-min walk
map
See on map
Redcliffe Hill, Bristol, BS1 6SQ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 17.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10150
  • Conference space size (meters) - 943
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Bulgarian
  • Catalan
  • Czech
  • English
  • French
  • Hindi
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Slovenian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Urban Bar & Kitchen – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 30.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 30.00 (subject to availability)

ParkingPay at property

  • Self-parking costs GBP 17.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Barclaycard, debit cards and cash.

Also known as

  • Mercure Bristol Holland House Hotel
  • Mercure Bristol Holland House Bristol
  • Mercure Bristol Holland House Hotel Bristol
  • Mercure Holland House Bristol Hotel Bristol
  • Mercure Bristol Holland House Hotel Spa
  • Mercure Bristol Holland House Hotel
  • Mercure Bristol Holland House Bristol
  • Mercure Bristol Holland House Hotel Bristol
  • Mercure Holland House Hotel
  • Mercure Bristol Holland House
  • Mercure Holland House
  • Mercure Holland Hotel Bristol
  • Mercure Holland House Bristol Hotel Bristol
  • Accor Holland Hotel Bristol
  • Mercure Bristol Holland House Hotel Spa
  • Mercure Bristol Holland House Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Bristol Holland House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 17.00 per night. Parking spaces may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 5:30 AM. There's a charge of GBP 30.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 30.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Yes, The Urban Bar & Kitchen offers international cuisine. Nearby restaurants include Casamia (4-min walk), Paco Tapas (4-min walk) and Riverstation (5-min walk).
  • Have fun with nearby activities such as cycling and hiking. Mercure Bristol Holland House also has a fitness centre.
7.6.Good.
  • 6.0.Good

    The hotel is a bit dated looking and in need of a lick of paint.My room was very cold the noisy blown air system seemed to struggle to heat it.The tv only has about 5 or 6 channels. My room was cleaned to a high standard every day and the staff all where very pleasant.

    d, 2 night business trip, Nov 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Weekend away

    Having paid £153.00 for a one night stay I think to then ask for £17.00 a night parking and £17.00 pp for breakfast is appalling The staff were helpful and friendly. The reception area clean and tidy. The room was basic, mould on the window ate and in the shower. My families room shower door was broken. There was no power to the shower. The bed was clean but very uncomfortable as were the pillows- old and worn. We ordered 2 sandwiches to be delivered to the room during the evening. They were well presented and tasted lovey - they cost us £24.00 and should have come with soup - they reduced the bill by £1.00 as we didn’t get the soup!! At 12.05 we went to see if we could get a coffee and light lunch but was put off by the fact that the tables were still full of used breakfast crockery! We’ve stayed in better premier inns I would not stay here again

    Gwyneth, 1 night trip, Nov 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A good standard of Hotel with friendly staff.

    Paul, 1 night family trip, Nov 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    We were very disappointed we could not get room service on Sunday morning. We had to change rooms when we arrived because the heating was not working. I would say the cleanliness of the hotel room was poor. they had run out of quite a few things on the bar and in the restaurant when we were ordering.

    chris, 1 night family trip, Nov 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    first class hotel, clean and comfortable,

    MARTIN, 3 night trip, Nov 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The two button loo.

    Paid parking is expensive. Nice comfortable hotel, however I was there in a course and the bar closed at 22:30 on the Tuesday night and 22:45 the Wednesday night and 22:30 the Thursday night. Not conducive to bonding and getting to know each other. The loo in the room has two flush buttons, one large one small. I wasn’t aware you had to press both for it to use, I only found out when I went to reception to tell them the loo wants working. The guy on the desk told me how to use it and said I should of known really, so I suggested how about putting up a notice for us mere mortals so we don’t have to call reception.

    Matthew, 1 night business trip, Nov 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Tired and overpriced

    The reception and bar are lovely but the room was very tired. Bathroom dirty but not that could be cleaned easily. Shower seal was peeling. For £140 for a night it was awful

    tessa, 1 night trip with friends, Nov 13, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The hotel is basic and simple for a one night stay but I would not stay again. The room was dirty - a lot of mould and limescale in the shower, old Dirty socks under the bed, dirt on the walls, it wasn’t well dusted, carpet not cleaned. I’m glad I was not staying more than one night. It was one of the dirtiest hotels I have ever stayed in.

    Zainnab, 1 night trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean toilet roll holder not secure so toilet roll fell on floor did report toilet stopped flushing on day of departure forgot to tell them but they will find out 😂 overall avery good stay will use again

    Marian, 2 night family trip, Nov 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Dissapointed by not using the pool

    The only thing that i wasnt happy about was that i couldnt use the pool, and i was looking forward to use that and that was the reason why i have booked this particular hotel and not another one. Very disappointed by that. Other than that, all was good.

    Cristina, 1 night trip, Oct 16, 2021

    Verified Hotels.com guest review

See all 594 reviews