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Mercure Bristol Holland House

Photo gallery for Mercure Bristol Holland House

Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Family Twin Room, 2 Double Beds (Classic) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Family Twin Room, 2 Double Beds (Classic) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Mercure Bristol Holland House

UNESCO Sustainable Travel Pledge

Mercure Bristol Holland House

4.0 star property
4-star hotel with restaurant, near Queen Square

7.6/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is £76
Price available on 1/1/2023
Map
Redcliffe Hill, Bristol, England, BS1 6SQ

Room options

About this area

What's nearby

  • In Bristol Floating Harbour
  • Cabot Circus Shopping Centre - 11 min drive
  • Bristol Hippodrome Theatre - 11 min drive
  • University of Bristol - 12 min drive
  • Cotswolds - 30 min drive
  • Thermae Bath Spa - 37 min drive
  • Roman Baths - 40 min drive
  • The Mall at Cribbs Causeway - 26 min drive

Getting around

  • Bristol International Airport (BRS) - 21 min drive
  • Bristol Temple Meads Station - 10 min walk
  • Bristol (TPB-Bristol Temple Meads Train Station) - 10 min walk
  • Bristol Bedminster Station - 13 min walk

Restaurants

  • Casamia - 4 min walk
  • Paco Tapas - 4 min walk
  • Chili Flake - 4 min walk
  • Adelina Yard - 5 min walk
  • Spicer + Cole - 6 min walk

About this property

Mercure Bristol Holland House

Located near a train station, Mercure Bristol Holland House is a great choice for a stay in Bristol. Guests can visit the fitness centre for a workout or grab a bite to eat at The Urban Bar & Kitchen, which serves international cuisine and is open for lunch and dinner. The helpful staff and central location get good marks from fellow travellers.

Languages

Bulgarian, Catalan, Czech, English, French, Hindi, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 17.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference centre (10150 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Bulgarian
  • Catalan
  • Czech
  • English
  • French
  • Hindi
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Slovenian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Urban Bar & Kitchen – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 30.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 30.00 (subject to availability)

Parking

  • Self-parking costs GBP 17.00 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Bristol Holland
Holland House Mercure Bristol
Mercure Bristol Holland House
Mercure Bristol Holland House Hotel
Mercure Holland Hotel
Mercure Holland House
Mercure Holland House Hotel
Mercure Holland House Hotel Bristol
Mercure Hotel Holland House
Mercure House Hotel
Accor Holland Hotel Bristol
Mercure Holland House Bristol Hotel Bristol
Mercure Bristol Holland House Hotel Spa
Mercure Bristol Holland House Hotel
Mercure Bristol Holland House Bristol
Mercure Bristol Holland House Hotel Bristol

Frequently asked questions

Does Mercure Bristol Holland House offer free cancellation for a full refund?
Yes, Mercure Bristol Holland House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Bristol Holland House?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Mercure Bristol Holland House on 1 Jan 2023 start from £76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Bristol Holland House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Bristol Holland House?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Bristol Holland House?
Yes. Self-parking costs GBP 17.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Bristol Holland House?
You can check in from 3:00 PM - 5:30 AM. There's a charge of GBP 30.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 30.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Bristol Holland House and nearby?
Have fun with nearby activities such as cycling and hiking. Mercure Bristol Holland House also has a fitness centre.
Are there restaurants at or near Mercure Bristol Holland House?
Yes, The Urban Bar & Kitchen offers international cuisine. Nearby restaurants include Casamia (4-min walk), Paco Tapas (4-min walk) and Chili Flake (4-min walk).
What's the area around Mercure Bristol Holland House like?
Mercure Bristol Holland House is in Bristol Floating Harbour, a short 10-minute walk from Bristol Temple Meads Station and 11 minutes' walk from Bristol Hippodrome Theatre. Our travellers say that the local area is very central.

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Poor

Johnny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

xmas market stay
easy check in friendly staff. very nice breakfast, lovely evening meal at reasonable price. would use again
carolyn, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Cameron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kiera, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Natalie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not happy 😞
Very tired and dirty, toilet around the rim was filthy. My friend found a bottle top under the sheet in her bed! Towels had a stain on one! Light was dusty. Never looked at mattresses afraid of what we might find.
Christine, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kate, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not great
Room smelled like cigarettes, no shower door
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Samantha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lack of care and communication
Problems throughout stay. 1st room too hot and then told air conditioning is switched off, after many messages offered a fan. Broken tap in bathroom, light hanging out of fitting and fridge not working. We asked to be moved the next morning as when we woke the following morning there were decorators right outside our room painting the skirting and architrave, and the intense heat of our room just made it impossible to breath clearly. We were given another room on ground floor, still no air conditioning but the second night we wanted to order food to our room and we had missed room service by 5 mins to then be told there was no food now after 10pm even though all the leaflets stated food available til 10.30pm. On arrival at the main desk we were not told any of the decorating or that air con was switched off, let alone timings of food being changed, very poor communication and lack of customer satisfaction care.
Mandy, 2-night trip
Verified Hotels.com guest review