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All properties in Killeen, Texas, United States of America
1 room, 2 adults

Shilo Inn Suites Hotel - Killeen

3.5-star3.5 stars
3701 S W S Young Dr, Killeen, TX, 76542, United States of America

3.5-star hotel in Killeen with outdoor pool and indoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.6
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
477See all 477 Hotels.com reviews
From 748 reviews

TripAdvisor Traveller Rating

Shilo Inn Suites Hotel - Killeen

from £94
  • Junior Suite, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Presidential Suite, 1 King Bed with Sleeper Sofa
  • Executive Suite 1 King with Kitchen
  • Executive Suite 2 Queen with Kitchen

What’s around Shilo Inn Suites Hotel - Killeen

Landmarks

  • Killeen Mall (20-minute walk)
  • Vive Les Arts Theatre (41-minute walk)
  • Killeen Civic and Conference Center (43-minute walk)
  • Stonetree Golf Club - 2.9 mi / 4.7 km
  • 1st Cavalry Division Museum - 5.1 mi / 8.2 km
  • Belton Lake - 6.9 mi / 11.1 km
  • Stillhouse Park - 12.3 mi / 19.8 km
  • Bell County Expo Center - 16.4 mi / 26.4 km

Getting around

  • Killeen, TX (GRK-Killeen-Fort Hood Regional) 18-min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Golfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Shilo Inn Suites Hotel - Killeen’s small print

Also known as

  • Shilo Inn Suites Hotel Killeen
  • Shilo Inn Suites Killeen
  • Shilo Inn Killeen
  • Killeen Shilo Inn
  • Shilo Hotel Killeen
  • Shilo Hotel Killeen
  • Shilo Inn Killeen

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

  • Pool access available from 5 AM to midnight.
  • For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Mandatory fees

    Pet deposit: USD 75 per stay

    Optional extras

    Rollaway beds are available for USD 17 per stay

    Pets are allowed for an extra charge of USD 15 per accommodation, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Fabulous 8.6 From 477 reviews

    Very good 8.0
    a mixture of great & bad points...
    On arrival at 4am, the Concierge, although polite was very lacking in the smile department. Room was fine although carpet badly marked and no cutlery or crockery in the kitchen except two dinner plates, a table knife and a teaspoon! Reception promised to sort this but needed a reminder the following day. Then having used the cups and bowls, they were removed by housekeeping and not replaced resulting in a walk in pyjamas down to reception at 5.00 am but this was unmanned and I had to take two paper cups of tea from the breakfast area up to our room! The Spa area was untidy with discarded towels, the rinse shower didn't work, ceiling tiles missing or damaged and a very alarming rusty edge to one of the doors at ankle level - an accident waiting to happen! The pool and indoor spa pool was lovely and warm but the outside dud not bubble. The hotel bar and restaurant was exceptional and the staff extremely accommodating. It seemed to be pot luck as to whether there was a very approachable helpful receptionist or to be brutally honest, a miserable one. If these problems could be ironed out, we feel the hotel would be worth the money, such a shame that some staff and areas let the side down.
    kim, gb5 night romance trip
    Very good 8.0
    Big box TV's & no USB
    Hotel is a little outdated. Big box TV's with low resolution and no USB outlets are a necessity for business trips. I'm still confused on why there are only two sets of towels in a room that I reserved for three. I had to request an additional set from the front desk the first two nights and finally just left a note on the sink for housekeeping the other days.
    Donald, usBusiness trip
    Very good 8.0
    The friendliness of the staff was outstanding. Appreciated the shuttle assistance too. Would stay here again.
    Bridget, usBusiness trip
    Fair 4.0
    Tiny old tv. Uncomfortable mattress $$$$
    Wasnt amazing they used to offer a great breakfast now they dont.. I was charged for dogs $30 wasnt charged at prior stay.. They had a 27 inch tube style tv pretty dissapointing.. I wont be staying there again it was not worth double the price of similar hotels
    Carl, us1 night family trip
    Good 6.0
    Not worth the rate.
    I've stayed here before. But I guess since this stay was longer, I noticed more. I wont be staying again. The service was fine. Not great. Housekeeping was great and even remebered to leave extra trash bags the 2nd day for baby diapers. The front desk had a nice lady. The other 2 seemed like they hated their job. Nothing was really gone over at check in except how they charge for breakfast. They also did not go over the extra night charhe I recived. I just noticed it on my credit card. The pool was dirty. The elevators weren't working. The hallways were set at 80° and smelt like sweat. Room aervice cost us $70 for 3 meals (one a childs) and it was one of the worst meals I've had in Killeen. The room was meh. The bed linnens had stains all over them. The furniture was beat up and this is the only hotel I've stayed in in the last 10 years that still has box TVs in the room. Which made for crappy TV. Wifi service was also awful. All in all, I could have stayed at a much cheaper hotel and probably gotten more out of it. And for a fee dollars more a night you can stay at the Holiday Inn...its nuch nicer.
    us3 night family trip

    Shilo Inn Suites Hotel - Killeen

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