Hotel Chablis Palenque

Photo gallery for Hotel Chablis Palenque

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor spa tub

Overview of Hotel Chablis Palenque

Hotel Chablis Palenque

3.0 star property
Beaux Arts hotel in Palenque with outdoor pool and bar/lounge

8.8/10 Fabulous

569 verified guest reviews

Guests rated location

  • Quiet35 positive mentions
  • Walkable32 positive mentions
  • Dining options29 positive mentions
  • Safe25 positive mentions
  • Convenient24 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is £62
Price available on 25/8/2022
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Palenque

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Chablis Palenque

Hotel Chablis Palenque is only 1.9 mi (3 km) from the airport and offers a shuttle (available on request) for MXN 350 per person one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at Kinich Kan Balam, which serves dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the pool and helpful staff.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 2 floors


  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle from 6:00 AM to 10:00 PM*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas


  • 3 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool


  • Accessible bathroom
  • In-room accessibility
  • Raised toilet seat


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Kinich Kan Balam – Overlooking the pool, this restaurant only serves dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 158 for adults and MXN 145 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 100.0 per night
  • Airport shuttle service for children up to age 9 costs MXN 0

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Good hotel well situated
Lovely hotel a short walk from ado bus station. Fair sized rooms, with all amenities. Pool large enough to cool down in during humid days.
Gary, 2-night trip
Verified guest review

10/10 Exceptional

Mi estancia fue bastante corta, sin embargo, las instalaciones estan muy bonitas, bien cuidadas y limpias. El personal que nos atendio fue bastante amable y atento. La comida la preparaban rápido en el restaurante. La alberca no la utilice, pero la temperatura del agua era agradable y muy limpia. Muy recomendable.
JONATHAN, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Tobias, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jon, 4-night trip
Verified guest review

10/10 Exceptional

Nice property near good restaurants, good parking and breakfast
Juan carlos, 2-night trip with friends
Verified CheapTickets guest review

10/10 Exceptional

LINA, 1-night trip
Verified guest review

10/10 Exceptional

Spend a week working by the pool. Lovely venue to do so. Staff were nice and accommodating. Felt like a little oasis of warmth and comfort.
Sheri, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Ben, 3-night trip with friends
Verified guest review

10/10 Exceptional

Excellent hotel with a great location
A lovely hotel . Staff friendly and helpful Nice pool Comfortable beds Very clean Good A/C
Alexander, 2-night family trip
Verified guest review

10/10 Exceptional

Everything was great.
Ernesto, 8-night trip
Verified Expedia guest review