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Hotel Chablis Palenque, Palenque

2 stars
Merle Green No. 7La Canada Ecotourist Center, PalenqueCHIS29968Mexico, 0203 027 9779
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  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
Excellent4.4 / 5
Cleanliness
Clean
Location
Great location
Service
Fantastic service
Pool
Great pool
177See all 177 Hotels.com reviews
From 505 reviewsTripAdvisor Traveller Rating

Hotel Chablis Palenque, Palenque

Hotel Info: 020 3027 9803

from £48
  • Standard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Hotel Chablis Palenque
  • Hotel Chablis
  • Chablis Palenque
  • Chablis Hotel Palenque

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2006
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Connecting/adjoining rooms available

Special features

Dining

Kinich Kan Balam - Overlooking the pool, this restaurant serves breakfast and dinner.

Hotel Chablis Palenque, Palenque’s small print

Also known as

  • Hotel Chablis Palenque
  • Hotel Chablis
  • Chablis Palenque
  • Chablis Hotel Palenque

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 177 reviews

Hotel Chablis Palenque, Palenque
Outstanding5.0 / 5
Ill in Palenque -luckily we were at the Chablis
The Chablis staff was amazing with us. Unfortunately upon our arrival in Palenque both myself and my boyfriend got extremely ill and needed urgent medical care- the staff found us a brilliant and capable doctor immediately who came to see us several times over the three days we spent in our room. Our original reservation was for 1 night only but they let us extend it for 2 nights as we were unfit for travelling, they got us room service of every kind of special food we needed. The room was spacious and very clean, with a big tv with international channels. The area is very safe with 24h security and private parking.
1 night romance trip
Hotel Chablis Palenque, Palenque
Outstanding5.0 / 5
We loved the location, the hotel was beautiful and the room was perfect! I would highly recommend staying here.
1 night romance trip
Hotel Chablis Palenque, Palenque
Excellent4.0 / 5
Good stay
It was only 5 minutes walk from ADO bus station. The room was big and spacious with comfortable beds.
2 night trip with friends
Hotel Chablis Palenque, Palenque
Good3.0 / 5
Nice Hotel, but Checked Out Due to Noise
The neighborhood and hotel were REALLY nice, EXCEPT all three nights there was music from about 11:00/Midnight until 3:00/4:00 a.m. First night not to loud. Second night very loud from across street (boom boom boom dance music w/bass) and we missed out on four hours of sleep. Third night, VERY LOUD music right next door. Could hear it all over the hotel and into the parking lot on the other side. (We went out and tried to sleep in car.) Music started at midnight, and we started packing at 1:00, knowing it was going to last at least until 3 and probably 4. Braving dark roads, we left for Tulum. Only other negative was that we had unusual situation of a having to load and unload an entire SUV (our problem, really), but this was the first place we stayed where no help was offered either coming or going. We asked to park closer to our room, just to get unloaded, and were refused. We asked for a cart and were told they had no cart. (Next day we saw a cart in the lobby that may or may not have belonged to the hotel.) Two male clerks just watched, without apology. I can not stress enough how nice the hotel is. It was very unfortunate, and the first time we have ever checked out of a hotel. Maybe there was a special occasion, and it was great music, if you want to party in the middle of the night. Otherwise, the hotel was very quiet and the atmosphere was tranquil and pleasant.
3 night romance trip
Hotel Chablis Palenque, Palenque
Outstanding5.0 / 5
Wonderful place to recuperate
Oddly, this was a great place to be sick. My husband had been coming down with a respiratory illness when we arrived. The Hotel Chablis was such a beautiful, clean, bright place, if one has to deal with such things. I explored the Palenque ruins while he recuperated and also painted the street scene from the little balcony. We had been in Palenque in 2002 and 2004. The whole area in which Chablis is located has turned from a muddy swath into a very tasteful little development with beautiful stone streets, and oh so close to the brand new ADO bus station. For us, it was a great choice.
4 night romance trip

See all reviews

Hotel Chablis Palenque, Palenque

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