Hotel Brussels, Brussels

Very conveniently located with a tram stop right in front and shops and restaurants nearby. Very spacious rooms with two double beds, however with very basic/old furnishing. Don't expect luxury but this is a safe and chic area of Brussels. Continental breakfast: basic/average; not much choice. Adding a simple Tea/Coffee set in rooms would make it more welcoming at least.

Overall the Hotel was very good. Very conveniently located with two tram stops right in front of the hotel / across the road and two bus stops diagonally across the road. A few restaurants in the area as well as a large choice of bars / pubs and restaurants within a 10 minute walk (a large square down the road). The staff were polite and helpful, the breakfast was good. The hotel was very clean however quite run down. No objection to the old furniture however lots needed repair and did not look as though anything had been repaired in quite a while. Would stay there again for a night or maximum 2.

The Hotel had a large room and was comfortable to sleep in. There was hair in tne bath and also on a towel. The mini bar fridge was not working so everything was warm. I came on business and no iron was available to use and this, this should be common practice to have. The room had no aircon.

Nice place to stay .25 minutes walk from city center.

booked a room for two nights for three persons from30.06.15 due to INCIDENTin Channel tunel no Eurostar and no flight available .Reached the next day was informed that my room was taken though i paid in advance.I tried to explain my situation to the lady receptionist but to no avail.She did not want to help at all not even listen to my explanation its bad customer relation .I asked to speak to the manager and was told that she is the one very poor customer relation......