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Hilton Garden Inn Worcester

Photo gallery for Hilton Garden Inn Worcester

In-room safe, desk, laptop workspace, iron/ironing board
Fitness facility
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Reception

Overview of Hilton Garden Inn Worcester

Hilton Garden Inn Worcester

3.0 star property
3-star hotel in Worcester Central Business District with indoor pool and restaurant
8.0 out of 10 Very good
8.0/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
35 Major Taylor Boulevard, Worcester, MA, 01608
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Spa tub
  • Room service
  • Spa services
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Worcester Central Business District
  • DCU Center - 1 min drive
  • College of the Holy Cross - 4 min drive
  • New England Sports Center - 17 min drive

Getting around

  • Worcester, MA (ORH-Worcester Regional) - 14 min drive
  • Pawtucket, RI (SFZ-North Central State) - 38 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 50 min drive
  • Logan International Airport (BOS) - 55 min drive
  • Worcester Union Station - 12 min walk
  • Grafton Station - 17 min drive
  • Westborough Station - 19 min drive

Restaurants

  • Starbucks - 6 min walk
  • Mezcal Tequila Cantina - 2 min walk
  • Free Play Bar Arcade - 5 min walk
  • Michael's Cigar Bar - 3 min walk
  • Off The Rails Worcester - 1 min walk
Map

About this property

Hilton Garden Inn Worcester

Located near a train station, Hilton Garden Inn Worcester is a great choice for a stay in Worcester. Guests indulge in spa services, then grab a bite to eat at the restaurant. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM until noon
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 11.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5 to 10 for adults and USD 5 to 10 for children

Children & extra beds

  • Rollaway beds are available for USD 25 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Self-parking costs USD 11.95 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
State tax ID – C0010493483

Also known as

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Frequently asked questions

Does Hilton Garden Inn Worcester offer free cancellation for a full refund?
Yes, Hilton Garden Inn Worcester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Worcester?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Worcester?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Worcester?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Worcester?
Yes. Self-parking costs USD 11.95 per day.
What are the check-in and check-out times at Hilton Garden Inn Worcester?
You can check in from 4 PM - noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Worcester and nearby?
During the winter, enjoy fun activities nearby such as downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hilton Garden Inn Worcester also has a 24-hour health club and spa services.
Are there restaurants at or near Hilton Garden Inn Worcester?
Yes, there's an on-site restaurant.
What's the area around Hilton Garden Inn Worcester like?
Hilton Garden Inn Worcester is a short 4-minute walk from DCU Center and 5 minutes' walk from Mechanics Hall. Our travellers say that the local area is very walkable.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

James, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Still operating as if the pandemic was at its height. Having to park in a garage not attached to the hotel was inconvenient and during inclement weather, a real problem! Lack of service, friendliness and not even thanked to be a Silver Hilton Honors member...Don't clean your room unless you are staying for 2 or more days and you needed to request it by making an appointment....all this was supposed to be done before 5PM, even if you were out all day.....very disappointed by this Particular Property at the price that we paid!
James, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great stay - Beds ok - mattress a bit soft
Heather, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jeanine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty bed linens
One of the rooms I booked for this trip had bed linens that had obviously not been changed. It was midnight by the time we noticed this and BOTH beds in the room were affected. We tried to call down to the desk, but the phone was also broken. My colleague didn’t want to go down to the lobby in her pajamas and it was late and she was exhausted. She had to cover the dirty bed in towels and sleep on top of the towels. The hotel rooms at this hotel weren’t nice. I will not stay here again for business and I’m embarrassed that I put my employees in these rooms.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great spot downtown
Convenient parking and to all downtown restaurants and venues - dog friendly, too!
eric, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Michelle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review