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Mercure Santiago Centro

3.5-star3.5 stars
Av. Libertador Bernardo O Higgins, 632Centro, SantiagoRegion Metropolitana8320000Chile, 0203 027 9779
3.5-star Santiago hotel in Downtown Santiago, near Palacio de la Moneda
  • Free buffet breakfast and free WiFi
Very Good8.2
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Quite clean
229See all 229 Hotels.com reviews
From 1,122 reviewsTripAdvisor Traveller Rating

Mercure Santiago Centro

Hotel Info: 020 3027 9803

from £73
  • Standard Room
  • XXXExecutive Suite
  • Single Room
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed
Want more choice? Check out our other properties in Santiago.

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted off-site parking

Offsite

  • Free shopping centre shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 16
  • Conference space size (feet) - 8019
  • Conference space size (meters) - 745
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Amaranto – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Nimbus – This bar is located by the pool and specialises in local and international cuisine. Open daily.

Cobre – On-site bar. Open daily.

Mercure Santiago Centro’s small print

Also known as

  • Mercure Santiago Centro Hotel
  • Mercure Santiago Centro
  • Caesar Business Santiago Centro Hotel Santiago
  • Caesar Business Hotel Santiago
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged at checkout to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

Late check-out can be arranged for an extra charge of CLP 49000

Self-parking costs CLP 8400.00 per day

Rollaway beds are available for CLP 25000 per night

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Santiago Centro

Top spots nearby

Recommended by this property

  • National Archive (2-minute walk)
  • San Francisco Church (2-minute walk)
  • San Francisco Colonial Museum (3-minute walk)
  • Santa Lucia Hill (3-minute walk)
  • Municipal Theatre of Santiago (3-minute walk)
  • Museo Arte de Luz (5-minute walk)
  • Templo de San Agustin (5-minute walk)
  • Pontifical Catholic University of Chile (5-minute walk)
  • Palacio de la Moneda (8-minute walk)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) 21-min drive
  • Santiago Central Station 11-min drive
  • Toesca Station 26-min walk
  • Self parking (surcharge)
  • Discounted off-site parking
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Recent reviews

Very Good 8.2 From 229 reviews

Mercure Santiago Centro
Exceptional10.0
Convenient and comfortable. Really good.
Best value for money we have found in Santiago.
JACOB LAURENCE, gb1 night trip
Mercure Santiago Centro
Very Good8.0
I would not stay here on a Sunday night
My rating is for a Sunday night only. Service standards for a 4 star hotel in the capital of Chile were a disgrace. On a sunday, the pool bar is closed, along with the main bar, there is a restricted menu in the restaurant and after being given the wine menu at dinner were told that there was only 3 available on the list, all reds. We asked for a drink from the bar instead and were told, there was no bar staff on duty, we asked for a beer and were told there was only two bottled types available, their was only three starters on the menu,we eventually paid 21000 pesos for two salads, 2x 330ml waters and a beer, just not what you would expect. The waiter was very embarrassed but very professional. Our room had a lot of dust in various places. The problem seems to be a general lack of senior professional management. The problems in the restaurant were not the young waiters fault but a serious management at the highest level failure. I would not stay here on a sunday night it is very bad value for a 4 star hotel.
Keith, gb1 night romance trip
Mercure Santiago Centro
Exceptional10.0
Good location and friendly and helpful staff
Stylish hotel in a good location. Our room was very large and comfortable but it was impossible to regulate the air conditioner, so we had to turn it off at night as it was so loud and freezing. The breakfast was OK but not impressive.
Virginia, ie2 night trip
Mercure Santiago Centro
Exceptional10.0
Great hotel for tourists in Santiago
Great hotel. Very pleased with everything. Location is very close to a subway stop. Easy to get around. Not many restaurants nearby though.
Debbi, us3 night trip
Mercure Santiago Centro
Very Good8.0
Room needs refurbishing
Nice lobby and pool area. Good breakfast. Good location. Room needs updating.
Patrick, ca4 night trip

See all reviews

Mercure Santiago Centro

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