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PuroGrand Hotel

Restaurant
Luxury Room | Premium bedding, free WiFi, bed sheets
Luxury Room | Premium bedding, free WiFi, bed sheets
Luxury Room | Premium bedding, free WiFi, bed sheets
Superior Room | Premium bedding, free WiFi, bed sheets

Overview of PuroGrand Hotel

VIP Access

PuroGrand Hotel

5.0 star property
Luxury hotel with restaurant, near Cathedral of Santa Maria of Palma

9.6/10 Exceptional

16 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is £267
Price available on 12/4/2023
Map
Carrer del Forn de la Gl ria 5, Palma de Mallorca, 07012
Main amenities
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Garden
  • Newspapers in lobby (surcharge)
  • Reception hall
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Spa services
For families
  • Daily housekeeping
  • Garden
  • In-room climate control (air conditioning)
  • Premium bedding
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Palma de Mallorca Old Town
  • Cathedral of Santa Maria of Palma - 6 min walk
  • Port of Palma de Mallorca - 41 min walk
  • Paseo Maritime - 2 min drive
  • Plaza Espana - 9 min drive
  • Cala Mayor Beach - 14 min drive
  • Playa de Palma - 9 min drive
  • Puerto Portals Marina - 23 min drive
  • Palma Nova Beach - 22 min drive
  • El Arenal Beach - 14 min drive
  • Katmandu Park - 25 min drive

Getting around

  • Palma de Mallorca (PMI) - 21 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 13 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk

Restaurants

  • Ombu - 2 min walk
  • Bar Coto - 1 min walk
  • Botanic - 1 min walk
  • Bar Dia - 1 min walk
  • Bar la Drassana - 1 min walk

About this property

PuroGrand Hotel

PuroGrand Hotel features a rooftop terrace and puts you within a 15-minute drive of Port of Palma de Mallorca. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge and a garden.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Prior to arrival, you must complete online registration via a secure link

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Winery tours nearby

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Built in 2022
  • Garden
  • Reception hall
  • Rooftop terrace
  • Spa services

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Digital TV channels
  • LED television

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca

Frequently asked questions

Does PuroGrand Hotel offer free cancellation for a full refund?
Yes, PuroGrand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at PuroGrand Hotel?
As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at PuroGrand Hotel on 12 Apr 2023 start from £267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at PuroGrand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at PuroGrand Hotel?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at PuroGrand Hotel?
Sorry, there's no on-site parking at PuroGrand Hotel.
What are the check-in and check-out times at PuroGrand Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at PuroGrand Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (7-min drive) is nearby.
What is there to do at PuroGrand Hotel and nearby?
PuroGrand Hotel has spa services and a garden.
Are there restaurants at or near PuroGrand Hotel?
Yes, there's an on-site restaurant.
What's the area around PuroGrand Hotel like?
PuroGrand Hotel is a short 1-minute walk from Paseo Maritime and 5 minutes' walk from Parc de la Mar.

Reviews

9.6

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.2/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

very relaxing hotel to stay in with great staff
michael, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

amazing staff and location! the room was amazing and spacious, would recommend 10/10
Jana, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Elegant privacy in the heart of Palma
One of the most elegant hotels in Palma with a touch of privacy. Perfect service with a beautiful breakfast. The location gives you a wonderful experience of the oldtown of Palma. Just outstanding.
Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastisk ophold
Fantastisk hotel, vil helt sikkert returnere til samme by og hotel
Lars, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Rudolf, 3-night trip
Verified Ebookers guest review

10/10 Exceptional

Linda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Morten, 1-night trip
Verified Hotels.com guest review