Ascott Jakarta

Photo gallery for Ascott Jakarta

Primary image
Outdoor pool
Outdoor pool
Pillow-top beds, in-room safe, desk, blackout curtains
View from room

Overview of Ascott Jakarta

UNESCO Sustainable Travel Pledge

Ascott Jakarta

4.0 star property
4-star aparthotel with outdoor pool, near Grand Indonesia Shopping Mall

8.6/10 Fabulous

372 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
The price is £94
Price available on 11/8/2022
Map
Jalan Kebon Kacang Raya No 2, Jakarta, Jakarta, 10230
Main amenities
  • 202 apartments
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Room service
  • Spa services
  • UNESCO Sustainable Property
  • 24-hour front desk
Feel at home
  • Children stay free
  • Playground on site
  • Kitchen
  • Second bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays

Choose dates to view prices

About this area

What's nearby

  • In Central Jakarta
  • Grand Indonesia Shopping Mall - 3 min walk
  • Thamrin City Shopping Mall - 6 min drive
  • Bundaran Hi - 2 min drive
  • Central Park - 24 min drive
  • Blok M Square - 30 min drive
  • Taman Mini Indonesia Indah - 14 min drive
  • Pantai Pasir Putih PIK 2 - 53 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 13 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 24 min drive
  • BNI City Station - 10 min walk
  • Jakarta Sudirman Station - 15 min walk
  • Jakarta Karet Station - 15 min walk
  • Stasiun MRT - Setiabudi - 24 min walk

About this property

Ascott Jakarta

Ascott Jakarta puts you 0.2 mi (0.3 km) from Grand Indonesia Shopping Mall. Guests can indulge in spa services and enjoy international cuisine at Serumpun, which is open for breakfast, lunch and dinner. An outdoor pool and a fitness centre are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff and family-friendly amenities.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Restrictions apply*

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking

Family friendly

  • Children stay free
  • Playground

Restaurants on site

  • Serumpun

Kitchen

  • Fridge
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 6:00 AM–11:00 AM: IDR 160950 for adults and IDR 83250 for children
  • 1 restaurant
  • Room service available

Bedrooms

  • Pillow menu
  • Pillow-top mattress
  • Bed sheets provided
  • Rollaway/extra beds: IDR 566500.0 per night

Bathrooms

  • Combined shower/bath
  • Slippers
  • Hairdryer
  • Free toiletries
  • Dressing gowns

Entertainment

  • 42-inch LED TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • IDR 1500000 per pet per night
  • 1 per room
  • Deposit: IDR 1500000 per stay

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Free newspapers (reception)

Location highlights

  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Yoga classes on site
  • Aerobics classes on site
  • Golf nearby

Safety features

  • Fire extinguisher

General

  • 202 rooms
  • 23 floors
  • 2 buildings

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Serumpun – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of IDR 160950 for adults and IDR 83250 for children (approximately)

Children & extra beds

  • Rollaway beds are available for IDR 566500.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Pet deposit: IDR 1500000 per stay
  • Pets are allowed for an extra charge of IDR 1500000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Ascott Hotel Jakarta
Ascott Jakarta
Jakarta Ascott
Ascott Jakarta Hotel Jakarta
Ascott Jakarta Aparthotel
Ascott Jakarta Hotel
Ascott Jakarta Jakarta
Ascott Jakarta Aparthotel
Ascott Jakarta Aparthotel Jakarta

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.4/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

6/10 Good

Gone down hill.
Used to be my regular place to stay, but it seems its been neglected during the pandemic. Poorly maintained and poor service. It's old and tired. In desperate need of a refresh.
5-night business trip
Verified Hotels.com guest review

8/10 Very good

it was nice and clean helpful staff
Jarajo, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carleen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Under maintenance otherwise good old building
Wost value compared to similar stars and accommodation type in the area. Frontliners were great but room was dirty and a bit smelly. We stayed for 6 days and for 3 bedroom apartment we only got 4 towels. No hand towels or floor mat. On third day suddenly we got 2 smaller towels and mats. On few days they took the towels away when cleaning room but didn't replace. Took hrs to finally get replacement after calling desk. Front desk was responsive but housekeeping team seems to be untrained and understaffed. My mum lost a make up pouch and so we looked under the bed and was shocked of how crazy dirty it was. Last 2 nights we were bitten by mosquitos. They glued their own toiletries brand and the black paper became black dirt when we used the bottles in the shower. Seems like current management makes unwise decisions. Very unfortunate as this could have been a great hotel+apartment.
Yessa M, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Per, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

apartment has cockroaches in it, breakfast was late, check-in was late,
Christy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Super stay in Ascott Jakarta
The hotel was in a nice area. And our room cleaning was great. Mr. Andico with housekeeping did a great job at keeping our room tidy and clean. We always returned to clean cozy room. Thank you Mr. Andico. Wonderful hotel overall.
christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value with excellent Location
Hotel Location is excellent just behind Grand Indonesia mall. The service is also very good and the staff are really attentive to guests. The breakfast Will Need improvement as quality of food is average and the Coffee is among the worst Coffee i ever tasted. I Will definetely stay again for my future stays as they provide SPacious 2 bedrooms with affordable Price and excellent service. Thank you Ascott
Chandra, 3-night family trip
Verified Hotels.com guest review