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1 room, 2 adults

Hyatt Zilara Cancun - All Inclusive - Adults Only

4.5-star4.5 stars
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500, Mexico

Adults-only beachfront resort with spa, near La Isla Shopping Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Bar
Bar is awesome

Hyatt Zilara Cancun - All Inclusive - Adults Only

from £351
  • Ocean View Junior Suite Double
  • Ocean View Junior Suite King
  • Ocean Front Junior Suite Double
  • Ocean Front Junior Suite King
  • Ocean Front Luxury Suite King
  • Presidential Suite
  • Ocean View Swim Up Suite King
  • Junior Suite Double
  • Junior Suite King

What’s around Hyatt Zilara Cancun - All Inclusive - Adults Only

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall (15-minute walk)
  • Cancun Interactive Aquarium (16-minute walk)
  • Forum Beach (20-minute walk)
  • Cancun Convention Center (26-minute walk)
  • Caracol Beach (29-minute walk)
  • Delphinus Dreams (30-minute walk)
  • Chac Mool Beach (4-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 20-min drive
  • Airport shuttle (surcharge)

About Hyatt Zilara Cancun - All Inclusive - Adults Only

At Hyatt Zilara Cancun - All Inclusive - Adults Only, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just a 5-minute drive from Cancun Interactive Aquarium. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Serving Mexican cuisine, La Adelita Cantina is one of 6 restaurants and 5 bars/lounges. A beach bar and a 24-hour health club are other highlights, and rooms at this luxurious property offer up nice touches like pillowtop beds with premium linens. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

Key facts

Size

  • 307 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

Other information

  • Caters to adults only
  • All-inclusive rates available
* See small print for additional details or extra charges

At the property

Food and drink
  • 6 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Waterskiing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2007
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Japanese
  • Korean
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Hyatt Zilara Cancun - All Inclusive - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities
  • Snorkelling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Yoga

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

Zen Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita Cantina – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.

Asiana – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Maria Marie – This restaurant specialises in fusion cuisine and only serves dinner. Open daily.

Chefs Plate – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Spice – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Hyatt Zilara Cancun - All Inclusive - Adults Only’s small print

Also known as

  • Hyatt Zilara Adults
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Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 165 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 1,033 reviews

Very good 8.0
Nice stay!
My stay was very nice, my only complaint was my room was not serviced twice. I had to call them each time. I also wished they had more evening entertainment. My mom and I didn't leave the resort and we're not huge drinkers so hanging out at the bar wasn't ideal.
us3 night family trip

Hyatt Zilara Cancun - All Inclusive - Adults Only

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