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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5-star4.5 stars
Blvd Kukulcan Km 11.5 HZCancunQROO77500Mexico

Adults-only beachfront resort with spa, near La Isla Shopping Mall
  • Free WiFi and free parking
Beautiful beach
Tasty breakfast
Fantastic service
Wellness Area
Great wellness & sports facilities
799See all 799 reviews
From 6,418 reviewsTripAdvisor Traveller Rating

Hyatt Zilara Cancun - Adults Only - All Inclusive

from £296
  • Ocean View Junior Suite Double
  • Ocean View Junior Suite King
  • Ocean Front Junior Suite Double
  • Ocean Front Junior Suite King
  • Ocean Front Luxury Suite King
  • Presidential Suite
  • Ocean View Swim Up Suite King
  • Junior Suite Double
  • Junior Suite King

About Hyatt Zilara Cancun - Adults Only - All Inclusive

Adults-only Cancun resort with live music, private hot tub

Beachfront, shopping

Right in Cancun's Hotel Zone, Hyatt Zilara Cancun - Adults Only - All Inclusive puts you steps from the white sands and turquoise waters of the Caribbean Sea. Cancun International Airport is a 25-minute drive, while the boutiques and entertainment venues of La Isla Shopping Village are a 3-minute drive.

Boogie boards, live shows

For watersports, you can try boogie boarding or snorkeling at the beach, or swim a lap in the pool - and for land activities, there are free bike rentals, and beach volleyball. In the evening, the hotel offers beachfront nightly live music and entertainment.

Fine cuisine, spa service

The dining choice is yours at this tropical all-inclusive - you can sample from 6 restaurants and 7 bars ranging from gourmet Asian dishes to tapas, or order 24-hour room service. If you're in the mood for pampering, you can head for the sauna or steam hut at the ocean-view spa. Fitness facilities are also available.

Hot tub, terrace hammock

The 307 elegant and spacious rooms have WiFi, 32-inch LCD TVs, and MP3 docks for you to enjoy - that's if you ever want to leave the hot tub. You can enjoy ocean views from the hammock on your private terrace, or from the comfort of your handcrafted bed.

At a glance

Key facts

Hotel size

  • This hotel has 307 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available upon request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 6 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Number of outdoor pools - 2
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Spa tub
  • Beach towels
  • Pool sunloungers
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Built in 2007
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities
  • Snorkelling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Volleyball

  • Pilates
  • Yoga

  • On-site entertainment and activities
  • On-site live performances

Not included
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities


The on-site spa has massage/treatment rooms. Services include massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.


La Adelita Cantina – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Asiana – This restaurant specialises in Asian cuisine and serves lunch and dinner.

Maria Marie – This restaurant specialises in fusion cuisine and only serves dinner.

Chefs Plate – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.

Spice – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Hyatt Zilara Cancun - Adults Only - All Inclusive’s small print

Also known as

  • Hyatt Zilara Adults
  • Zilara Hyatt Cancun
  • Royal Cancun Resort
  • Royal Hotel Cancun
  • The Royal Hotel Cancun
  • The Royal In Cancun Hotel Cancun
  • Hyatt Zilara Adults All Inclusive
  • Hyatt Zilara Cancun Adults
  • Hyatt Zilara Adults
  • Hyatt Zilara Cancun Adults Only All Inclusive
  • Hyatt Zilara Cancun All Inclusive
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Hyatt Zilara
  • Hyatt Zilara
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Hyatt Zilara Cancun Adults All Inclusive
  • Zilara Hyatt


For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 150 per vehicle (return)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hyatt Zilara Cancun - Adults Only - All Inclusive


  • In Hotel Zone
  • La Isla Shopping Mall (16-minute walk)
  • Yamil Lu'um Archaeological Zone (13-minute walk)
  • Tequila Museum (17-minute walk)
  • Cancun Interactive Aquarium (18-minute walk)
  • Chac Mool Beach (18-minute walk)
  • Forum By The Sea Mall (22-minute walk)
  • Forum Beach (24-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 23-min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 799 reviews

Hyatt Zilara Cancun - Adults Only - All Inclusive
Fantastic break and wonderful all inclusive
Great two weeks here, some bits of the hotel need touching up but that is underway and the works don't interfere with you having an amazing time. The food and drinks choice are excellent, the spa although a little pricey has great service and the location is amazing. Upgrading to a deluxe room is worth the money at the right price. Only downside is that if you want a poolside cabana get ready to be up at 6am before they all go!
Jon, gbRomance trip
Hyatt Zilara Cancun - Adults Only - All Inclusive
Unbeatable Cancun Hotel
Stayed for 3 nights in an ocean front Premier King suite. This is an exceptional hotel. The staff are the friendliest and most helpful we've come across, the rooms are a great size and the view is stunning. The quality of the food is the best we've found in an all inclusive. Loved breakfast in Pelgranos overlooking the beach. The Asian restaurant was also fantastic and having a great coffee shop available in the all inclusive package from the early hours until late with everything your local Starbucks offers signed the deal for me. The beach is very clean and they work hard to keep the seaweed off the beach. We prefer the beach to the pool and always found a cabana to use for the day. There were lots of sunbeds and cabana's available during the day and the staff are always dropping off bottles of water and taking drinks orders. Loved it and hope to return for a longer stay next year. Book it now!
John, gbRomance trip
Hyatt Zilara Cancun - Adults Only - All Inclusive
The Hyat Zilara is really good!
Everything about The Hyatt Zilara was superb from the time we arrived to the short time later when we left. We were on a short Christmas break and arrived early. We were not expecting our room to be ready but the staff showed us around the resort and allowed us to make use of the resort until it was. It is hard to pick out any staff as they were so attentive and kind but Raul the chef in Pelicanos and Omar at the bar deserve particular credit. My wife is Gluten and Dairy free at the moment and Raul explained which dishes on the menu would not cause a problem but then prepared her a special lunch which combined with the view at Pelicanos made it all the more special. At the main bar Omar took the trouble to check some ingredients in the cocktails and again prepared a special one for my wife which he knew would not cause a problem. Even in the coffee shop you have a selection of Gluten free (but not dairy free) cookies. The cabanas on the beach are great and the water in the sea warm and clear. Thank you for making our short stay so memorable that we know we will return
Graham, us3 night romance trip
Hyatt Zilara Cancun - Adults Only - All Inclusive
A Traveller, us3 night family trip
Hyatt Zilara Cancun - Adults Only - All Inclusive
We are sure we'll stay at this hotel again. Staff was so good. Food was great. Really unforgettable.
Yoshihisa, us3 night romance trip

See all reviews

Hyatt Zilara Cancun - Adults Only - All Inclusive

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