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Hyatt Zilara Cancun - Adults Only - All Inclusive, Cancun

4.5 stars4.5 stars
Blvd Kukulcan Km 11.5 HZCancunQROO77500Mexico, 0203 027 9779
Loved by guests
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Outstanding4.7 / 5
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Food
Delicious food
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Hyatt Zilara Cancun - Adults Only - All Inclusive, Cancun

Hotel Info: 020 3027 9803

from £305
  • Ocean View Junior Suite Double
  • Zilara Jr Suite King
  • Zilara Jr Suite - Double
  • Ocean View Swim Up Suite King
  • Junior Suite, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Ocean View Junior Suite King
  • Ocean Front Junior Suite Double
  • Ocean Front Junior Suite King
  • Ocean Front Luxury Suite King
  • Presidential Suite

At a glance

Key facts

Hotel size

  • This hotel has 307 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available upon request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Minimum guest age is 18
  • Minimum check-in age is 18

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Children (18 years old and younger) are not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Hyatt Zilara Adults
  • Zilara Hyatt Cancun
  • Royal Cancun Resort
  • Royal Hotel Cancun
  • The Royal Hotel Cancun
  • The Royal In Cancun Hotel Cancun
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Hyatt Zilara
  • Hyatt Zilara
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Zilara Hyatt

Policies

This property does not provide refunds for late check-in or early check-out. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 150 per vehicle (return)

In the hotel

Food and drink
  • 6 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Spa tub
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Jetted bathtub
  • Hair dryer
Be entertained
  • LED TV
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

Gratuities and taxes
Gratuities and taxes are included.
Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled spirits
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All meals, snacks and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Pilates
  • Yoga

Entertainment
  • On-site entertainment and activities
  • On-site live performances

Spa

The on-site spa has massage/treatment rooms. Services include massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Spice – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Maria Marie – This restaurant specialises in fusion cuisine and only serves dinner.

Asiana – This restaurant specialises in Asian cuisine and serves lunch and dinner.

La Adelita Cantina – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Chefs Plate – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.

Hyatt Zilara Cancun - Adults Only - All Inclusive, Cancun’s small print

Also known as

  • Hyatt Zilara Adults
  • Zilara Hyatt Cancun
  • Royal Cancun Resort
  • Royal Hotel Cancun
  • The Royal Hotel Cancun
  • The Royal In Cancun Hotel Cancun
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Hyatt Zilara
  • Hyatt Zilara
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Zilara Hyatt

Policies

This property does not provide refunds for late check-in or early check-out. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of USD 150 per vehicle (return)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hyatt Zilara Cancun - Adults Only - All Inclusive, Cancun

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