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VOI Arenella Resort

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Minibar, in-room safe, desk, blackout curtains
Private beach, free beach shuttle, sun-loungers, beach umbrellas
Private beach, free beach shuttle, sun-loungers, beach umbrellas
Private beach, free beach shuttle, sun-loungers, beach umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Overview of VOI Arenella Resort

VOI Arenella Resort

4.0 star property
Upmarket beachfront hotel with free beach shuttle, near Punta Asparano Beach

7.8/10 Good

103 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Strada Ognina 47, Syracuse, SR, 96100

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Catania (CTA-Fontanarossa) - 57 min drive
  • Avola Station - 18 min drive
  • Syracuse Station - 20 min drive
  • Targia Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Almyra - 4 min drive
  • La Capannina da Gino - 8 min drive
  • Samoa Club - 10 min drive
  • Pizzeria Blume - 11 min drive
  • Trattoria del Pescatore - 14 min drive

About this property

VOI Arenella Resort

VOI Arenella Resort offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers, plus you'll have access to on-site scuba-diving, windsurfing and sailing. Guests can splash around at the 2 outdoor pools and indoor pool, and those in the mood for pampering can indulge in massages, facials and manicures and pedicures. Ristorante principale, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a fitness centre.

Languages

English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 430 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with dietary restrictions or food allergies should contact this property in advance.
  • Guests are required to present Italy's COVID-19 Green Pass certificate to access the property's indoor public spaces, including the fitness facility and wellness area.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • Pets allowed (1 per room, up to 22 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Volleyball
  • Archery
  • Canoeing
  • Sailing
  • Scuba diving
  • Windsurfing
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 2004
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • German
  • Italian

Room amenities

Be entertained

  • 24-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Ristorante principale – Overlooking the garden, this buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Pool Pizzeria (suppl.) – This theme restaurant is located by the pool and specialises in pizza. Reservations are required. Open selected days.
Taste Bar (a pagamento) – This bar specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Ristorante Aretusa – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November to 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights
  • Resort fee (June 05-September 18): EUR 7.00 per person, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Sporting facilities or equipment
    • Additional inclusions
The resort fee applies to guests age 3 and older.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 77 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 210.00 per week
  • Children's club access is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per week

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 19089017A201616

Also known as

VOI Arenella
VOI Arenella Resort
VOI Arenella Resort Syracuse
VOI Arenella Syracuse
Arenella Hotel Syracuse
Arenella Resort Syracuse
Aw Arenella Hotel Syracuse
VOI Arenella Resort Sicily/Syracuse, Italy
VOI Arenella Resort Hotel
VOI Arenella Resort Syracuse
VOI Arenella Resort Hotel Syracuse

Frequently asked questions

Does VOI Arenella Resort offer free cancellation for a full refund?
Yes, VOI Arenella Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at VOI Arenella Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at VOI Arenella Resort?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at VOI Arenella Resort?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per week. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at VOI Arenella Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by VOI Arenella Resort?
Yes, an airport shuttle is available. The charge is EUR 77 per vehicle one-way.
What are the check-in and check-out times at VOI Arenella Resort?
You can check in starting at 4:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at VOI Arenella Resort and nearby?
Have fun with on-site activities such as sailing, windsurfing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics and volleyball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. VOI Arenella Resort also has 2 outdoor pools, 2 bars and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near VOI Arenella Resort?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and garden views. Nearby restaurants include Samoa Club (3.2 mi), Malafemmina (3.5 mi) and La Capannina da Gino (4.1 mi).
Does VOI Arenella Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around VOI Arenella Resort like?
VOI Arenella Resort is a short 19-minute walk from Arenella Beach and 4 minutes' walk from Ionian Sea.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

5.5/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Erin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

very old . nothing upgraded . bad services . food average . not even 2 stars place.
6-night family trip
Verified Travelocity guest review

8/10 Very good

Caitlin, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

The pools, the food, the staff the beach, kids loved the animation team. Maybe one thing to comment about is the internet service on the property which was nt always working adequately.
Malteser, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Best ever
So amazing
helen, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great Place to Stay
Great resort. Staff is super nice, food is good, super clean. We had a great time. Downsides are the wi fi, just available in the common areas, frigo bar did not work until we found out that the door of the wardrobe has to be open for making it work and our telephone was broken. Nevertheless I have to say that overall great experience.
Danilo, 14-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice family friendly resort close to the beach
I am from Siracusa and I consider this resort the best choice, especially if you are a family with children. It has 2 big swimming pools (not including the one of the spa), a gym and equipments for children. A little "train" will bring you at the Arenella beach that I consider the best beach of Siracusa if you like sand. Another option is to let the train leave you at the solarium (amazing) if you would like to avoid sand but I advice this just without children or at least not the little ones. Staff is friendly. Area of improvement: the little train is almost always full. Though is passing every 5 minutes sometimes happened to me to be obliged to go walking to avoid remaining waiting in the hot.
Verified Expedia guest review

8/10 Very good

A great base for visiting SE Sicily
We chose Arenella primarily because it is well-placed for visiting interesting places in the South East corner of Sicily, notably the Baroque towns, Syracuse and Mount Etna. But we also spent plenty of time by the pools or at the beach which (in June at least) are not crowded or noisy - very relaxing.
Verified Expedia guest review

6/10 Good

Very good hotel, but far from the beach...
The photos in Hotels.com let us think the beach is very close to the hotel, but it's not. You have to walk from 500 m to 1 km to reach it. Anyway, they have a truck that can bring you there. Internet costs 10 EUR for 24 hour and does not work in the room, only in the reception. The hotel very good, has everything you need, but is 10 km from Siracusa. You'll need a car.
Verified Hotels.com guest review

10/10 Exceptional

Can't beat this deal
3 meals included in the price. A true beach resort with excellent meal. Not the greatest room, but great fro the price and food
Verified Hotels.com guest review