Guests
All properties in Krakow, Lesser Poland Voivodeship, Poland

Hotel Stary

Luxury hotel with 2 restaurants, near Main Market Square

  • Free WiFi
From
£140

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 79.
1 / 79Terrace/Patio
Szczepanska 5, Krakow, 31-011, Lesser Poland, Poland
9.2.Superb.
  • There is literally nothing bad to say about Hotel Stary. One of my favourite hotels.…

    Sep 24, 2020

  • Beautiful hotel- highly recommend.

    Sep 24, 2020

See all 179 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 78 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Rooftop terrace

What’s around

  • In Krakow Old Town
  • Main Market Square - 2-min walk
  • Town Hall Tower - 2-min walk
  • Cloth Hall - 3-min walk
  • St. Mary's Basilica - 3-min walk
  • Krakow Barbican - 8-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room
  • Single Room
  • Junior Suite
  • Apartment
  • Luxury Suite
  • Twin Room

Location

Szczepanska 5, Krakow, 31-011, Lesser Poland, Poland
  • In Krakow Old Town
  • Main Market Square - 2-min walk
  • Town Hall Tower - 2-min walk

What’s around

Landmarks

  • In Krakow Old Town
  • Main Market Square - 2-min walk
  • Town Hall Tower - 2-min walk
  • Cloth Hall - 3-min walk
  • St. Mary's Basilica - 3-min walk
  • Krakow Barbican - 8-min walk
  • Wawel Castle - 14-min walk
  • Wawel Cathedral - 15-min walk
  • Old Synagogue - 20-min walk
  • Oskar Schindler Factory - 34-min walk
  • Wieliczka Salt Mine - 9.3 mi / 15 km

Getting around

  • Krakow (KRK-John Paul II - Balice) 27-min drive
  • Krakow Glowny Station 21-min walk
  • Krakow Lobzow Station 13-min drive
  • Wieliczka Station 16-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured on-site valet parking (PLN 90 per day; includes in/out privileges)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Polish
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Turndown service

Things to enjoy

  • Individually decorated

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness & SPA has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

TRZY RYBKI – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 90 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 120 per person (one-way)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for PLN 200 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of PLN 200 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Secured valet parking costs PLN 90 per day with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Hotel Stary Krakow
  • Hotel Stary Hotel
  • Hotel Stary Krakow
  • Hotel Stary Hotel Krakow
  • Hotel Stary
  • Stary Krakow
  • Stary
  • Stary Hotel Krakow
  • Hotel Stary Hotel
  • Hotel Stary Krakow
  • Hotel Stary Hotel Krakow

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Stary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs PLN 90 per day.
  • Yes, there are 2 indoor pools. Guests have pool access from 6:00 AM to 10:00 PM.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of PLN 200 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there are 2 on-site restaurants, featuring international cuisine.
  • Yes, an airport shuttle is available. The charge is PLN 120 per person one-way.
  • Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Hotel Stary also has a sauna and a steam room.
9.2.Superb.
  • 10.0.Exceptional

    Hotel Stary Kraków- great hotel wonderful service

    We stayed at Hotel Stary over the weekend and had called them after booking on Hotels.com - to ask for specific rooms. Anna, the evening receptionist was only too happy to help and also booked tickets for a jazz concert, spa treatments and gave us a lot of very useful information. We had taken my elderly father for the trip and they made sure that he was in a room next to us, plus when we arrived and he was having trouble walking, I asked if they knew where We could hire a wheelchair. Anna phoned around to their other hotels and had a wheelchair delivered the following morning - they wouldn’t take any money and said it was part of the service!! Because we were existing clients they gave us a free late checkout too. The amazing service, friendly helpful staff and great location made our stay so good. A HUGE thank you to all of the staff - we look forward to staying with you again.

    C G, 3 night family trip, Sep 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    Lovely 7 day stay.Food excellent ,service,facilities excellent and everything u need is on the door step .Thank you

    Antony, 7 night trip, Sep 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really great hotel in a brilliant location. The spa is also well equipped and enjoyable. The gym could use a bit of an update but it’s functional; enough for a holiday workout at any rate!

    Chris, 4 night romance trip, Feb 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Stary Krakow - great hotel

    Great hotel - beautifully crafted interiors. Spa was excellent and all staff incredibly friendly and helpful. One small thing is letting down the 5 star experience - there are only coffee machines in the suites. Please think about adding into all the rooms - even if you charge for the capsules!

    C G, 2 night business trip, Feb 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ideal location. Clean and warm and a great looking hotel. Well recommended.

    2 night trip with friends, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing location, spacious and comfortable rooms and the spa facilities were exceptional

    4 night romance trip, Jan 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was in an excellent location. The staff were very polite and helpful. The condition of the hotel was superb. We cannot wait to return to the hotel at the same time next year!

    5 night romance trip, Jan 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Underground cellar pool!!

    The pictures of the pool area do not do the place justice, absolutely fantastic and I was sad to leave. There is no other place I would stay in Krakow

    Dean, 4 night trip with friends, Nov 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely gorgeous Amazing facilities, pools, sauna, steam room Well deserved after long days of touring 20 ft in on a side street from the main square Gorgeous roof Top terrace with views of the church Staff was so polite and helpful

    4 night family trip, Oct 4, 2019

    Verified Expedia guest review

  • 4.0.Fair

    We checked in went to our room, view out the window was into a wall. To be classed a five star hotel the room was very basic. The electric went off three times in our room, blamed a travel adapter for same, we couldn't be moved. It's the only hotel I have ever stayed in where it was a birthday and it wasn't acknowledged, even a token gesture. The location was good, but definitely wouldn't recommend it as a place to stay.

    3 night romance trip, Sep 11, 2019

    Verified Expedia guest review

See all 179 reviews