6/10 Good
23 Jun 2023
A lovely heritage property immediately on the waterfront in a quiet location, yet close to excellent restaurants. Ground floor spacious and comfortable. However, whilst waiting staff were pleasant, courteous and efficient and happy to chat to you some of the reception staff were unfriendly and unhelpful. In addition and my biggest disappointment was that the room was tiny and the shower room minuscule - you had to sit sideways to use the toilet. I have never seen such a small room. Paying top dollar for such facilities is unacceptable. A real shame since the rest of the downstairs of the hotel is so lovely.
Cynthia
Cynthia, 5-night romance trip
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