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Citrus Hotel Eastbourne by Compass Hospitality

Photo gallery for Citrus Hotel Eastbourne by Compass Hospitality

Front of property
On the beach
Desk, free WiFi, bed sheets
Daily full breakfast (GBP 7 per person)
On the beach

Overview of Citrus Hotel Eastbourne by Compass Hospitality

Citrus Hotel Eastbourne by Compass Hospitality

3.0 star property
3-star beachfront hotel with restaurant, near Congress Theatre
7.6 out of 10 Good
7.6/10 Good

436 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
Map
King Edward's Parade, Eastbourne, England, BN21 4EB
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Multilingual staff
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Bath or shower

Room options

About this area

What's nearby

  • On the beach
  • South Downs National Park - 5 min drive
  • Beachy Head - 5 min drive
  • Seven Sisters Country Park - 8 min drive

Getting around

  • Gatwick Airport (LGW) - 60 min drive
  • Pevensey and Westham Station - 7 min drive
  • Polegate Station - 9 min drive
  • Eastbourne Station - 13 min walk

Restaurants

  • Cornfield Garage - 10 min walk
  • 7Bone Burger Co - 10 min walk
  • The Eagle - 9 min walk
  • Pomodoro E Mozzarella - 8 min walk
  • Eastbourne Bandstand - 6 min walk
Map

About this property

Citrus Hotel Eastbourne by Compass Hospitality

Located near a train station, Citrus Hotel Eastbourne by Compass Hospitality is a great choice for a stay in Eastbourne. Fellow travellers say great things about the overall value and comfortable guest rooms.

Languages

Afrikaans, English, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 2 per day)
  • Off-site parking within 328 ft (GBP 2 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Room service

What to do

  • On the beach
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower

Accessibility

  • Lift

Room amenities

Be entertained

  • 1-inch flat-screen TV

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 7 for adults and GBP 7 for children
  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Renovations and closures

This property is closed from 7 December 2022 to 1 October 2023 (dates subject to change).
This property will be closed from 1 January 2023 to 31 October 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self-parking costs GBP 2 per day
  • Parking is available nearby and costs GBP 2 per day (328 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Big Sleep Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality Hotel
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality Eastbourne
Big Sleep Eastbourne Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality Hotel Eastbourne

Frequently asked questions

Is Citrus Hotel Eastbourne by Compass Hospitality currently open?
This property is closed from 7 December 2022 to 1 October 2023 (dates subject to change).
Does Citrus Hotel Eastbourne by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Eastbourne by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citrus Hotel Eastbourne by Compass Hospitality?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citrus Hotel Eastbourne by Compass Hospitality?
Yes, pets are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Citrus Hotel Eastbourne by Compass Hospitality?
Yes. Self-parking costs GBP 2 per day.
What are the check-in and check-out times at Citrus Hotel Eastbourne by Compass Hospitality?
You can check in from 3:00 PM - anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).
What is there to do at Citrus Hotel Eastbourne by Compass Hospitality and nearby?
Recommended spots to visit include Congress Theatre (3-min walk) and Towner Art Gallery (3-min walk), along with Eastbourne Heritage Centre (3-min walk) and Devonshire Park Theatre (4-min walk).
Are there restaurants at or near Citrus Hotel Eastbourne by Compass Hospitality?
Yes, there's an on-site restaurant.
What's the area around Citrus Hotel Eastbourne by Compass Hospitality like?
Citrus Hotel Eastbourne by Compass Hospitality is located on the waterfront, a short 3-minute walk from Congress Theatre and 3 minutes' walk from Eastbourne Beach. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.7/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

6/10 Good

Once was enough
The hotel was care worn and rather shabby, the view was fine and it was possible to see the sea but the window wouldn't quite shut properly and thus the room was cold, the bed was lumpy and the room was very low grade
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

only the name of the hotel is nice. cold rooms, dirty carpet, stewed sink, you have to ask them to turn on the heating, they answer that someone said it was hot. I do not recommend this hotel. I give -3 stars.
Ivan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claire, 2-night trip
Verified Expedia guest review

8/10 Very good

Lovely stay , fab staff
Lovely stay , decoration could do with a revamp Staff very friendly and really helpful nothing to much trouble for them . Very comfortable room will be staying again . With parking was raining didn’t get out on time to scratch off permit and got a parking ticket £25 so beware don’t forget to scratch off parking permit .
Stephen, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mohamad feras, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bargain but could do a lot better
I have stayed here before and it’s a decent hotel, however, the cleanliness of the bathroom left a lot to be desired, when I shut the siding door inside the bathroom there was some considerable debris that had been missed in the corners and the dark scum around the wet room drain I avoided at all costs. We were unfortunate to encounter a fire alarm at 4.45am which after getting dressed turned out to be a false alarm. Not really a welcoming place but well priced nevertheless - could do better
Dean, 1-night business trip
Verified Hotels.com guest review

6/10 Good

MD NAYIM HUSSAIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great budget hotel
Was a very pleasant stay with lovely staff. Breakfast was lovely. Family room was great size with part for the bunk beds. The room was clean but tired. The carpets could do with being replaced. For the price i thought it was great. They had a games room downstairs as well.
lisa, 1-night family trip
Verified Hotels.com guest review