All hotels in Auckland, New Zealand
1 room, 2 adults
You can collect™ Rewards nights here

Sofitel Auckland Viaduct Harbour

5-starOfficial New Zealand Rating provided by Qualmark®
21 Viaduct Harbour AvenueAuckland1010New Zealand, 0203 027 9779Great location! See map

Luxury hotel with spa, near Sky Tower
  • Free WiFi
Fantastic service
Awesome vibe
Great amenities
Bar and Beverages
Bar is awesome
229See all 229 reviews
From 3,047 reviewsTripAdvisor Traveller Rating

Sofitel Auckland Viaduct Harbour

Hotel Info: 0203 027 9803

from £176
  • xxx
  • xxx
  • XXXHarbour View
  • XXXJunior Suits
  • xxx
  • xxx
  • XXXSuperior Room
  • xxx
  • xSuperior Room
  • xJunior Suite
  • xDeluxe Room
  • xxx
  • Junior Suite, View
  • Luxury Room (Internal Water Feature View)
  • Superior Room, City View (King or Queen)
  • Luxury Room, Marina View (King or Queen)

At a glance

Key facts

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Marina on site
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 5380
  • Conference space size (meters) - 500
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay films
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology.


Lava Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

21 Viaduct Cafe – This café specialises in regional cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Sabrage Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Sofitel Auckland Viaduct Harbour’s small print

Also known as

  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Viaduct Harbour Hotel Auckland
  • Sofitel Auckland Viaduct Harbour New Zealand
  • Sofitel Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Harbour
  • Sofitel Auckland Viaduct Harbour New Zealand
  • Sofitel Viaduct Auckland
  • Sofitel Viaduct Harbour
  • Sofitel Viaduct Harbour Auckland
  • Sofitel Viaduct Harbour Hotel


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs NZD 45 per day

Rollaway beds are available for NZD 80.0 per night

Cooked-to-order breakfast is offered for an extra charge of NZD 32.46 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 34 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Auckland Viaduct Harbour


  • In Auckland Central Business District
  • Sky Tower (13-minute walk)
  • University of Auckland (23-minute walk)
  • Queen Street Shopping District (12-minute walk)
  • Auckland Town Hall (21-minute walk)
  • Harbour Bridge (27-minute walk)
  • Auckland Domain (39-minute walk)
  • Viaduct Harbour (5-minute walk)

Getting around

  • Auckland (AKL-Auckland Intl.) 30-min drive
  • Auckland Britomart Station 15-min walk
  • Auckland Newmarket Station 10-min drive
  • Auckland Grafton Station 10-min drive
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 229 reviews

Sofitel Auckland Viaduct Harbour
Super comfy bed.
The Sofitel at the Viaduct did not disappoint. My husband and I had stayed here about 4 years ago when it had newly opened and the hotel has been well maintained in the interim. Our room had a good view of the harbour, the bed was super comfortable and the bathroom was large with a separate bath and shower. The local area is vibrant and is very good for restaurants and admiring smart yachts!
Shena, gb1 night trip
Sofitel Auckland Viaduct Harbour
Luxury in Auckland
Top class hotel with beautiful rooms and luxurious comfort. Staff were friendly and helpful. Wish I could have stayed longer.Good range of restaurants close by.
A Traveller, gb2 night family trip
Sofitel Auckland Viaduct Harbour
Excellent Hotel
Great hotel but not cheap. Probably worth it for the location. Go across the piazza opposite the hotel for a great alternative to the hotel restaurant. If you are travelling by car then check with the hotel as long term road works (September 2015) currently make the hotel car park virtually inaccessible. Good, free WiFi and nice staff. Great cold breakfast buffet at a price but worth it.
David, gb3 night romance trip
Sofitel Auckland Viaduct Harbour
Really loved the hotel! Excellent service!
A Traveller, gb4 night business trip
Sofitel Auckland Viaduct Harbour
Brilliant hotel, staff, service and location.
Love the location and hotel. Perfect.
Richard, gb3 night business trip

See all reviews

Sofitel Auckland Viaduct Harbour

Is the description of this hotel not correct? Tell us