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Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres

5 stars5 stars
Prolongacion BonampakS/N Mz 1 Lt 10, SM 3, Playa MujeresQROO77400Mexico, 0203 027 9779
Loved by guests
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Outstanding4.8 / 5
Vibe
Awesome vibe
Service
Fantastic service
Comfort
Rather comfortable
Bar and Beverages
Bar is awesome
1358See all 1,358 Hotels.com reviews
From 11,415 reviewsTripAdvisor Traveller Rating

Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres

Hotel Info: 020 3027 9803

from £376
  • Terrace Suite With Plunge Pool
  • Jr. Suite Spa or Pool View
  • Jr Ste Swim Up Spa or Pool View
  • Excellence Club Junior Swin UP Suite Ocean View
  • Two-Story RooftopTerrace Ste Spa-Pool Vw
  • Excellence Club Jr. Ste. OCF
  • Excellence Club Two-story Rooftop Terrace Suite
  • Excellence Club Honeymoon Suite OCF
  • Excellence Club Junior Swim UP Suite Pool view
  • Excellence Club Junior Suite Pool View
  • Excellence Club Jr. Ste Swim Up OCV

At a glance

Key facts

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance for details.

Required at check in

  • Minimum guest age is 18

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Excellence Playa Mujeres Adults All Inclusive
  • Playa Mujeres All Inclusive
  • Excellence Adults All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Adults
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive

Policies

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1840 per person (return)

In the hotel

Food and drink
  • Free buffet breakfast
  • 9 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 7
  • Swim-up bar
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 182986
  • Conference space size (meters) - 17000
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay films
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

Gratuities and taxes
Gratuities and taxes are included.
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Entertainment

  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Motorised water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Off-site tours

Food and beverages
  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Cycling
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Spa

MIILE SPA has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Barcelona – This fine-dining restaurant only serves dinner.

The Grill Restaurant – This beach restaurant serves lunch and dinner.

Toscana – Overlooking the garden, this theme restaurant serves breakfast, lunch and dinner.

The Lobster House – This beachfront restaurant serves breakfast, lunch and dinner.

The Flavor Market – This fine-dining restaurant only serves dinner.

Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres’s small print

Also known as

  • Excellence Playa Mujeres Adults All Inclusive
  • Playa Mujeres All Inclusive
  • Excellence Adults All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Adults
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive

Policies

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1840 per person (return)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres

Landmarks

  • On the waterfront
  • Punta Sam Ferry Terminal (0.9 mi / 1.5 km)
  • Playa Mujeres Golf Club (1.5 mi / 2.4 km)
  • El Meco Archaeological Site (2.4 mi / 3.8 km)
  • Gran Puerto Pier (6.1 mi / 9.8 km)
  • Séptimo Día Adventist Church (6.2 mi / 9.9 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 46-min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Outstanding 4.8 /5 from 1358 reviews

Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres
Outstanding5.0 / 5
Heaven with a sunlonger
This place is a little piece of peaceful Heaven. The staff are amazing and can't do enough for you. Will definitely be returning. You are a little out of central cancun but it is only a shirt taxi ride which the hotel will call for you.
10 night romance trip
Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres
Outstanding5.0 / 5
Great holiday
This hotel is amazing, the location and setup is very impressive. The building, the sun, the staff, the food, the entertainment, the beach, the pool, the drinks are first class! All the below restaurants were amazing. French Indian Barcelona Toscana Spice The staff were brilliant, especially the entertainment staff they always remembered everyone’s names. Juliana – waitress for drinks at the pool, she is really lovely. Gaston – waiter for drinks at the pool, he is a really friendly and cool guy. Entertainment staff Armando – You can tell this guy is a professional, so funny! Veronica is really helpful and nice. Alejandro – He is really hard working and a great guy from water volleyball to football he helped make sure we had a great time. He is funny too! Topman! Feliphe – This guy is again really hardworking. He took myself and Karen on the bike tour which was great. He told us about the history of Cancun. People like Feliphe really helped us to have a great holiday. Thank you Feliphe... you’re the man!! Elias – A true professional and friendly guy. Thank you Elias for the bike tour you took me on and all the games from volleyball to blackjack. I don’t know how you remember so many people’s names. I am sure your professionalism will be seen by the senior managers to help your career to progress in the coming years. You are very hard working and intelligent. Your dedications to improve will serve you well in the future. Karen really enjoyed your water aerobics classes.
12 night romance trip

See all reviews

Excellence Playa Mujeres - Adults Only - All Inclusive, Playa Mujeres

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