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ARCOTEL Kaiserwasser Vienna

4.5-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Wagramer Strasse 8ViennaVienna1220Austria, 0203 684 4828

Luxury hotel with restaurant, near Donauturm
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free WiFi
Very Good8.4
Great location
Fantastic service
Wellness Area
Great wellness & sports facilities
Food is all right
243See all 243 reviews
From 756 reviewsTripAdvisor Traveller Rating

ARCOTEL Kaiserwasser Vienna

Hotel Info: 0203 684 4828

from £82
  • Comfort Room
  • Executive Room
  • Family Suite
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 5 floors


  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets allowed (dogs and cats only) *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Health club
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 8
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Built in 2007
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Restaurant UNO – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

ARCOTEL Kaiserwasser Vienna’s small print

Also known as

  • ARCOTEL Kaiserwasser Vienna Hotel
  • ARCOTEL Kaiserwasser Hotel
  • ARCOTEL Kaiserwasser Vienna
  • ARCOTEL Kaiserwasser
  • Arcotel Kaiserwasser Hotel Vienna
  • Kaiserwasser
  • Kaiserwasser Vienna


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self-parking costs EUR 22 per day

Rollaway beds are available for EUR 15.0 per night

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 0 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ARCOTEL Kaiserwasser Vienna


  • Donauturm (30-minute walk)
  • Riesenrad (32-minute walk)
  • Wiener Prater (37-minute walk)
  • International Atomic Energy Agency (14-minute walk)
  • Vienna University of Economics and Business (36-minute walk)
  • Millennium City - 2.3 mi / 3.7 km
  • Hundertwasser House Vienna - 2.4 mi / 3.8 km
  • Ernst Happel Stadium - 2.4 mi / 3.9 km

Getting around

  • Vienna (VIE-Vienna Intl.) 19-min drive
  • Vienna Praterstern Station 28-min walk
  • Vienna Floridsdorf Station 8-min drive
  • Vienna Heiligenstadt Station 11-min drive
  • Kaisermuhlen-Vienna International Centre U-Bahn 4-min walk
  • Donauinsel U-Bahn 8-min walk
  • Alte Donau U-Bahn 12-min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.4 From 243 reviews

ARCOTEL Kaiserwasser Vienna
Family friendly hotel:)
Very child/family friendly hotel. Everything is wonderful. The train station just outside the hotel. Easy to go to city centre.
Chih Wei, gb1 night trip
ARCOTEL Kaiserwasser Vienna
The worst thing about this hotel was that there was no room service or decent food available. All they could offer was a truly terrible buffet. As the hotel is not in the centre there weren't many other options for food nearby either. Upon arrival the reception staff had lost my reservation and I had to send them the email confirmation they had sent when I booked. After a lot of time they finally said it was OK and I was given my room key. The room itself was OK but not at all worth the price. Overall I would definitely never stay again!
Alis, gb1 night business trip
ARCOTEL Kaiserwasser Vienna
A memorable stay for all the wrong reasons
Could this possibly be the worst so called four star hotel in the world? From an efficient but unfriendly welcome at reception things continued to go downhill. The hotel is a 60s 70s concrete monstrosity, unfortunately the rooms still seem to be in that area with the most horrendous lurid red and purple patterned carpet. Perhaps the smallest TV ever seen all of 15 inches, I have seen bigger laptops. They obviously recognise the overkill on red with red chaise with OTT siler claw feet and a buttoned red headboard as the red curtains have actually been hung back to front with the red to the outside - novel! Unfortunately the guest's first requirement for a comfortable sleeping experience is not met with the cheapest possible foam piece filled pillows as commented on by other reviwers - clearly this hotel does not listen to feedback. The beds are utility and little better with a king consisting of two twins pushed together. The cheapest felt like duvets - this is Austria where good duvets originated. On the first floor the corridor had raised inspection hatches outside every room - an early norning delight as housekeeping trolleys clattered and banged across them. Does this hotel have a manager? If so a very unaware one as I noticed this noise on the way to my room - something the management clearly havent! Another sign of disregard for gusets health club closed and foyer croded with a HiFi exhibition never mind the guests inconveniece. Avoid at all costs.
A Traveller, gb3 night business trip
ARCOTEL Kaiserwasser Vienna
Very Good8.0
Good and clean hotel
Hotel is good with location for business conferences
A Traveller, gb2 night business trip
ARCOTEL Kaiserwasser Vienna
Very Good8.0
It was alright...
The free wifi was abysmal - cuts out regularly meaning you have to log back in every 10-15 minutes, if not even more regularly than that! The area is a bit out of the way if you're a tourist, but that said at least it's opposite a U1 stop.
A Traveller, gb4 night romance trip

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ARCOTEL Kaiserwasser Vienna

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