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ARCOTEL Kaiserwasser Vienna

4.5 star property
Luxury hotel with restaurant, connected to the convention centre, near Prater

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ARCOTEL Kaiserwasser Vienna

Photo gallery for ARCOTEL Kaiserwasser Vienna

Exterior
Terrace/patio
Suite | In-room safe, desk, laptop workspace, blackout curtains
Breakfast, lunch, dinner served; garden views
Lobby

Overview of ARCOTEL Kaiserwasser Vienna

8.4

Very good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Parking available
  • Laundry facilities
  • Air conditioning
  • Gym
Map
Wagramer Strasse 8, Vienna, Vienna, 1220
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • Babysitting
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television

Room options

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite (Deluxe)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout curtains

Comfort Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout curtains

Suite

  • 61 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About this area

What's nearby

  • In Donaustadt
  • Prater - 36 min walk
  • Vienna International Centre - 1 min drive
  • Ernst Happel Stadium - 8 min drive
  • Stephansplatz - 8 min drive
  • St. Stephen's Cathedral - 8 min drive
  • Vienna State Opera - 8 min drive
  • Belvedere - 9 min drive
  • Albertina - 9 min drive
  • Mariahilfer Street - 9 min drive
  • MuseumsQuartier - 9 min drive

Getting around

  • Vienna International Airport (VIE) - 17 min drive
  • Handelskai U-Bahn - 4 min drive
  • Erzherzog-Karl Street S-Bahn - 4 min drive
  • Vienna Praterstern Station - 5 min drive
  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Donauinsel U-Bahn - 10 min walk
  • Alte Donau U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Mochi Ramen Bar - 4 min drive
  • Donauturm, 160m Restaurant - 15 min walk
  • Vital Lounge - 7 min walk
  • Pizzakeller - 10 min walk
  • The View - 17 min walk
Map

About this property

ARCOTEL Kaiserwasser Vienna

Putting you within a 10-minute drive of St. Stephen's Cathedral and Vienna State Opera, ARCOTEL Kaiserwasser Vienna offers an airport shuttle (available 24 hours) for EUR 45 per vehicle. Guests can visit the health club for a workout or grab a bite to eat at Restaurant UNO, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a sauna and a snack bar/deli. Public transportation is only a short walk: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes and Donauinsel U-Bahn is 10 minutes.

Languages

Bosnian, Bulgarian, Croatian, English, Filipino, French, German, Polish, Romanian, Serbian

Sustainability

Sustainability practices

Housekeeping on request
Garden
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 282 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 28 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Area rugs in room

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant UNO – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)
  • Housekeeping is available for an additional fee

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 28 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

Does ARCOTEL Kaiserwasser Vienna offer free cancellation for a full refund?
Yes, ARCOTEL Kaiserwasser Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ARCOTEL Kaiserwasser Vienna?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at ARCOTEL Kaiserwasser Vienna?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at ARCOTEL Kaiserwasser Vienna?
Yes. Self-parking costs EUR 28 per day.
Is an airport shuttle service offered by ARCOTEL Kaiserwasser Vienna?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at ARCOTEL Kaiserwasser Vienna?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at ARCOTEL Kaiserwasser Vienna?
No, this hotel doesn't have a casino, but Casino Wien (9-min drive) is nearby.
What is there to do at ARCOTEL Kaiserwasser Vienna and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as a sauna, a health club and a picnic area. ARCOTEL Kaiserwasser Vienna also has a garden.
Are there restaurants at or near ARCOTEL Kaiserwasser Vienna?
Yes, Restaurant UNO offers garden views.
What's the area around ARCOTEL Kaiserwasser Vienna like?
ARCOTEL Kaiserwasser Vienna is located by the river in Donaustadt, a short 3-minute walk from Kaisermuhlen-Vienna International Centre U-Bahn and 4 minutes' walk from Vienna International Centre.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Arcotel
The hotel was 20 mins from the airport by taxi and beside the U-bahn so accessibility was excellent. The staff were friendly and polite. The room was clean and comfortable, but a little bit dated. I would stay here again.
David, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Monica, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gayle, 7-night trip
Verified Orbitz guest review

6/10 Good

Standard, very far from center though underground station is very near. Nothing around the hotel. Only parks. Not so friendly reception staff
ERKAN, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Not good
Old rooms, no iron or ironing board, only one ironing room in the whole hotel and the iron was broken.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 2-night trip
Verified Expedia guest review

6/10 Good

Good location & breakfast; communication need work
I stayed at the hotel both for work and vacation. Prior to my arriving at the hotel, I had contacted them to confirm I could ship some work materials for them to store until I arrived. This was confirmed by the hotel. A few days prior to my arrival, I sent a note to confirm they had received the items, but received no response. On checking in at the hotel, the staff had no knowledge of the materials. The first working day after my arrival (I arrived Friday evening, so the following Monday), I discovered that the materials had been refused by the hotel owing to an unexpected customs' duty that had not been paid. On resolving this matter with the shipping company, and confirming with the hotel they would let me know when the materials had arrived, the materials duly arrived and all was well. However, prior to my resolving this matter, I sent the hotel a number of emails to ask for an explanation why they did not simply pay the charge on my behalf and charge that to me, or at the very least contact me to explain they had refused to accept the packages. These emails remain unanswered, which is a frustration. Furthermore, as the Hotels.com booking was separate from the business booking I had made, I had let the reception team know this on check-in and prior to the start of my Hotels.com booking, and yet it still prompted a 20-minute at the hotel while they sorted my room key out, after it had expired. The hotel is overall good, but clearly communication needs to be worked on.
A J, 4-night business trip
Verified Hotels.com guest review

6/10 Good

The AC never worked correctly we have to sleep with the windows open, also they say in their web page that they have smart TV's in the rooms, which is not true, also they say that the rooms has coffee machine, they only have an electric kettle, I think is little bit expensive for what it is.
Pedro, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Qiuyan, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Patricia, 4-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Airport Transfer
Available
Reasons to Book
Great Location