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Zenitude Hôtel - Résidences Les Jardins de Lourdes

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Soundproofing, free WiFi, bed sheets, wheelchair access
Outdoor pool
Outdoor pool
Outdoor pool
Soundproofing, free WiFi, bed sheets, wheelchair access

Overview of Zenitude Hôtel - Résidences Les Jardins de Lourdes

Zenitude Hôtel - Résidences Les Jardins de Lourdes

3.0 star property
3-star aparthotel in Lourdes with outdoor pool and restaurant

7.6/10 Good

229 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Refrigerator
Map
8 Chemin De L Arrouza, Lourdes, Hautes-Pyrenees, 65100

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About this area

What's nearby

  • Heart of Lourdes
  • Massabielle Grotto - 15 min drive
  • Basilica of Our Lady of the Rosary - 15 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 22 min drive
  • Pau (PUF-Pau - Pyrenees) - 54 min drive
  • Lourdes Station - 15 min walk
  • St-Pe De Bigorre Station - 23 min drive
  • Ossun Station - 23 min drive

Restaurants

  • Le Palacio - 3 min walk
  • Restaurant Alexandra - 4 min walk
  • Pizzeria Da Marco - 4 min walk
  • O Piment Rouge - 4 min walk
  • Au Roi Albert - 6 min walk

About this property

Zenitude Hôtel - Résidences Les Jardins de Lourdes

Located in the entertainment district, Zenitude Hôtel - Résidences Les Jardins de Lourdes is a great choice for a stay in Lourdes. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A sauna and a steam room are offered, and apartments have conveniences such as fridges and microwaves. The helpful staff and location get good marks from fellow travellers.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until 6 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (8 AM - noon) and Monday - Sunday (3 PM - 6 PM)
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 8 AM to noon and 2-7 PM Monday-Thursday, 7 AM to noon on Sunday, and 2-8 PM Friday-Saturday.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 4.5 per night)
  • Limited on-site parking

Family friendly

  • Children's pool

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: EUR 11 for adults and EUR 5.5 for children
  • 1 restaurant
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath
  • Free toiletries
  • Eco-friendly toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • 50-cm flat-screen TV with digital service
  • TV in a common area

Laundry

  • Laundry facilities

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 5.00 per pet per night

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Soundproofing
  • Wheelchair accessible

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Luggage storage
  • Safe at front desk

Location highlights

  • In the city centre
  • In the entertainment district

Things to do

  • Mountain biking nearby
  • Hiking/biking trails nearby

General

  • 79 rooms
  • 6 floors
  • At least 80% of food locally sourced
  • Bulk dispenser for toiletries
  • Recycling

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 11 for adults and EUR 5.5 for children (approximately)
  • Housekeeping is available for an additional fee

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5.00 per pet, per night

Parking

  • Self-parking costs EUR 4.5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property uses eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Jardins Lourdes
Residence Jardins Lourdes
Zenitude Hotel-Résidences Jardins Lourdes House
Zenitude Hotel-Résidences Jardins House
Zenitude Hotel-Résidences Jardins Lourdes
Zenitude Hotel-Résidences Jardins
Zenitude Hotel Résidences Les Jardins de Lourdes
Residence Les Jardins de Lourdes

Frequently asked questions

Does Zenitude Hôtel - Résidences Les Jardins de Lourdes offer free cancellation for a full refund?
Yes, Zenitude Hôtel - Résidences Les Jardins de Lourdes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Yes, pets are welcome. There's a charge of EUR 5.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Yes. Self-parking costs EUR 4.5 per night. Parking spaces may be limited.
What are the check-in and check-out times at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
You can check in from 3 PM - 6 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Zenitude Hôtel - Résidences Les Jardins de Lourdes and nearby?
Have fun with nearby activities such as hiking and mountain biking. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a sauna and a steam room.
Are there restaurants at or near Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Yes, there's an on-site restaurant. Nearby restaurants include Restaurant Alexandra (4-min walk), Pizzeria Da Marco (4-min walk) and O Piment Rouge (4-min walk).
Does Zenitude Hôtel - Résidences Les Jardins de Lourdes have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Zenitude Hôtel - Résidences Les Jardins de Lourdes like?
Zenitude Hôtel - Résidences Les Jardins de Lourdes is in the heart of Lourdes, a short 13-minute walk from Basilica of Our Lady of the Rosary and 15 minutes' walk from Massabielle Grotto. Travellers say that the area is safe.

Overall score and ratings

7.6

Good

7.3/10

Cleanliness

7.7/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6/10 Good

Basic but OK
This hotel/apartment was good booked two rooms one the air conditioning wasn't working right and they only cleaned one room the day before we booked out after 5days into our 7 day stay other room wasn't cleaned at all had to ask for clean towels and toilet paper bins were never emptied and they never check air conditioning even though it being reported give us a fan to use, rooms quite small glad I booked two rooms for 4 people as each room slept 4 and would be a tight squeeze for 4 adults. Having a pool was a great addition as it gave you a choice to relax by the pool some days but restaurant was closed and no were to get snack or a drink other then going to your room.
Terrie, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Qandeel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tony, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall a good hotel. A little outdated but good facilities and when I needed to change the reservation, they were very helpful in making it happen.
Jean, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Great location
Close to Lourdes, but room was ok need a bit of update. Especially the cleaning
Gianni, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

I don’t like anything Very bad well coming No hospitality from Reseption All questions will be answered roughly With any kindness I don’t know why Expedia recommending This kind of hotel to a theirs best members? I never come back again
A.Lawrence, 1-night trip
Verified Expedia guest review

6/10 Good

It was ok, AC was not working well, other than that simple hotel, good for the purpose.
2-night family trip
Verified Travelocity guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Too small for 6 people
3-night family trip
Verified Hotels.com guest review