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Grand Hotel and Casino

4.0 star property
Bayfront hotel in Port Vila with 2 bars/lounges and outdoor pool

Choose dates to view prices

Grand Hotel and Casino, by the ocean, offers a warm welcome with an outdoor pool and sun loungers. Relax at the onsite spa or enjoy breathtaking views while savoring breakfast at Crystals Restaurant. With 2 bars, a business center, free newspapers and helpful multilingual staff on hand your stay is sure to be relaxing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • 24-hour room service
  • In-room childcare
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is £164
includes taxes & fees
12 Jun - 13 Jun

Room options

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, Harbour View

8.0 out of 10
Very good
(4 reviews)
  • Harbour view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Harbour View Room

Harbour View Room | Premium bedding, in-room safe, desk, blackout curtains

Harbour View Room

8.8 out of 10
Excellent
(12 reviews)
  • Harbour view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Harbour View

Suite, Harbour View | Premium bedding, in-room safe, desk, blackout curtains

Suite, Harbour View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, in-room safe, desk, blackout curtains

Panoramic Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse Suite

Penthouse Suite | Premium bedding, in-room safe, desk, blackout curtains

Penthouse Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
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8.6 out of 10, Excellent, 210 reviews
The price is £160
includes taxes & fees
19 Jun - 20 Jun
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About the area

Map
Lini Highway, P.O Box 3061, Port Vila, Efate

What's nearby

  • Port Vila Market - 3 min walk - 0.3 km
  • Independence Park - 5 min walk - 0.4 km
  • Parliament House - 5 min walk - 0.5 km
  • Lookout Point - 6 min walk - 0.6 km
  • Nambawan Market & Café - 9 min walk - 0.8 km

Getting around

  • Port Vila Airport (VLI) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Waterfall - ‬14 min walk
  • ‪Port Vila Central Market - ‬4 min walk
  • ‪Nambawan Café & Bar - ‬8 min walk
  • ‪Brewery Bar and Restaurant - ‬1 min walk
  • ‪Banyan Beach Bar - ‬19 min walk

About this property

Grand Hotel and Casino

  • Grand Hotel and Casino is just 3.7 mi (6 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Crystals Restaurant, which serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a terrace. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 19
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Golfing nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Crystals Restaurant – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hemisphere Lounge Bar – Overlooking the ocean, this cocktail bar only serves dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VUV 2600 for adults and VUV 1300 for children
  • Airport shuttle service is offered for an extra charge of VUV 1600 per person (one-way)
  • Late checkout can be arranged for an extra charge of VUV 2000 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VUV 3500.0 per night
  • Airport shuttle service for children up to age 18 costs VUV 1600 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

Does Grand Hotel and Casino offer free cancellation for a full refund?

Yes, Grand Hotel and Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel and Casino?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hotel and Casino?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Grand Hotel and Casino?

Yes, an airport shuttle is available. The charge is VUV 1600 per person one-way.

What are the check-in and check-out times at Grand Hotel and Casino?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of VUV 2000 (subject to availability).

What is there to do at Grand Hotel and Casino and nearby?

Have fun with activities such as boat tours, kayaking and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars.

Are there restaurants at or near Grand Hotel and Casino?

Yes, Crystals Restaurant offers ocean views.

Does Grand Hotel and Casino have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Grand Hotel and Casino like?

Grand Hotel and Casino is located on the waterfront, a short 1-minute walk from Iririki Island and 3 minutes' walk from Port Vila Market.

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Reviews

Grand Hotel and Casino Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is a great place to relax with a beautiful and clean environment. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
View
Towns
Food
Elevator
Casino
Room

Reviews

Verified

8/10 Very good

Good hotel Ive stayed at before. Modern, comfortable bed, good aircon, great staff. Only 16mins from the airport. Cant go wrong staying here.
Vincent, 2-night trip
Verified

10/10 Exceptional

One of the Best hotel locations, central with a beautiful pool and view, “ Grand casino hotel” The only minus is no gym
maximus, 2-night trip
Verified

10/10 Exceptional

Great location ,very central to everything ,spacious rooms and lovely staff.
juan, 4-night trip
Verified

10/10 Exceptional

We had a wonderful stay. The staff were amazing!
Susie, 1-night trip
Verified

8/10 Very good

Very friendly staff Exchange rates are better in town
david samuel, 8-night trip
Verified

8/10 Very good

Our stay was good. The staff were very friendly and helpful.
Milind, 5-night trip
Verified

10/10 Exceptional

Lovely hotel with great views
Verified

10/10 Exceptional

Quiet waterfront property with very friendly staff and great views.
John, 8-night trip
Verified

8/10 Very good

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
joshua, 1-night trip
Verified

8/10 Very good

Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.
Rachael, 10-night trip
Verified

10/10 Exceptional

Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice.
Nicole, 4-night trip
Verified

10/10 Exceptional

Really Nice!

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
J Scott, 2-night trip
Verified

10/10 Exceptional

We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place
Yamila, 6-night trip
Verified

8/10 Very good

Great hotel!

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back
faye, 4-night trip
Verified

10/10 Exceptional

Very kind staffs
Masayuki, 1-night trip
Verified

8/10 Very good

Great Hotel

The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
Tom, 10-night trip
Verified

6/10 Good

Staff we lovely but construction work was bery noisy
Trevor, 3-night trip
Verified

8/10 Very good

The Grand is a great base when in Port Vila. Staff are friendly and professional We like the suits about 50m2
Matthew, 1-night trip
Verified

10/10 Exceptional

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
CAROLINE, 3-night trip
Verified

8/10 Very good

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.
Adam, 1-night trip
Verified

8/10 Very good

Very Central

lovely helpful staff. Internet so-so. - A few problems with the shower but came right,
WARREN, 4-night trip
Verified

10/10 Exceptional

Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Costa, 1-night trip
Verified

6/10 Good

Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday. Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.
Steven, 5-night trip
Verified

4/10 Fair

The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!
Stanley, 10-night trip
Verified

2/10 Poor

No communication at all.
Michal, 3-night trip