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La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with spa, near Robson Street

  • Free Internet

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Living Area
  • Living Room
  • Indoor Pool
Indoor Pool. Image 1 of 34.
1 / 34Indoor Pool
8.8.Fabulous.
  • Superb hotel and facilities in ideal city centre location, would happily stay at again!

    Oct 12, 2019

  • Neat environment with good facilities. The suite felt like being at home.

    Sep 1, 2019

See all 486 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen

Property highlights

Main amenities

  • 164 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In West End
  • Robson Street - 2-minute walk
  • Granville Street - 5-minute walk
  • Vancouver Waterfront - 11-minute walk
  • Canada Place - 14-minute walk
  • BC Place Stadium - 15-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Suite, 2 Bedrooms
  • One Bedroom Sutton Suite
  • Deluxe Suite, 1 Bedroom
  • Two Bedroom Sutton Suite

Location

  • In West End
  • Robson Street - 2-minute walk
  • Granville Street - 5-minute walk

What’s around

Landmarks

  • In West End
  • Robson Street - 2-minute walk
  • Granville Street - 5-minute walk
  • Vancouver Waterfront - 11-minute walk
  • Canada Place - 14-minute walk
  • BC Place Stadium - 15-minute walk
  • Queen Elizabeth Theatre - 15-minute walk
  • Vancouver Convention Centre - 15-minute walk
  • Rogers Arena - 22-minute walk
  • Granville Island Public Market - 23-minute walk
  • Vancouver Aquarium - 34-minute walk

Getting around

  • Vancouver International Airport (YVR) 22-min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) 4-min drive
  • Pitt Meadows, BC (YPK) 51-min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) 122-min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) 128-min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) 152-min drive
  • Vancouver Waterfront Station 16-min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) 4-min drive
  • Vancouver Pacific Central Station 7-min drive
  • Burrard Station 6-min walk
  • Vancouver City Center Station 7-min walk
  • Granville Station 10-min walk

At a glance

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Secured covered on-site self-parking (CAD 48.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay films
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open selected days.

Dining

Gerald Lounge – This cocktail bar only serves light fare.

La Boulangerie Bakery – This café only serves light fare. Open daily.

Boulevard – This fine-dining restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open selected days.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Small print

Also known as

  • Grande Residence Vancouver Sutton Place Hotel
  • Grande Residence Sutton Place Hotel
  • Grande Residence Vancouver Sutton Place
  • Grande Residence Sutton Place
  • Grande Vancouver At The Sutton
  • La Grande Residence Vancouver at The Sutton Place Hotel Hotel
  • Sutton Place Residence Vancouver
  • La Grande Residence Vancouver at The Sutton Place Hotel Hotel

Optional extras

Covered self-parking costs CAD 48.00 per night with in/out privileges

Pets are allowed for an extra charge of CAD 40 per pet, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless checkout is available.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, La Grande Residence Vancouver at The Sutton Place Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs CAD 48.00 per night. Electric car charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Yes, pets are welcome. There's a charge of CAD 40 per pet, per stay. Food and water bowls are available.
  • You can check in from 4:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 2 on-site restaurants, featuring seafood. Nearby restaurants include Faubourg Paris (3-min walk), Bacchus (3-min walk) and Kamei Royal (3-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun with nearby winter activities such as downhill skiing, snowboarding and snowshoeing, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. La Grande Residence Vancouver at The Sutton Place Hotel also has an indoor pool and a sauna, as well as a steam room.
8.8.Fabulous.
  • 8.0.Very good

    We booked a suite at the residence, and after a rocky start things got better. At the end of the stay we very much liked the Grande Residence. First, the bad stuff. Check-in staff appeared snobbish and cold, and did not volunteer much information. Whilst we were early for check-in, the procedure of checking in, not getting a key at the last moment, then leaving luggage with concierge, then waiting to get it back 30 minutes later which inexplicably took a long time, was all a bit tiring. Then realising that regular WiFi was extra (in the 21st century!), that breakfast was extra, that there were just two towels when four people were booked in, that the bathroom door did not unlock/open properly all left a bit of a bad first taste. However, there were a lot of positive things that made our stay a happy one. First, housekeeping was on top of things. From cleaning dishes to keeping the place clean and tidy they did a great job. Very friendly as well. In fact, apart from reception the first day, staff all had smiles on their faces. As to the room itself, the bed was ok, as was the sofa pullout. The kitchen was superb - microwave, oven, silent fridge, coffee machine, a big Island, all of good standard and easily exceeding expectations. Being on third floor there was quite a bit of noise from the street level, even with closed windows. With open windows the smell of cannabis came in on half of the evenings... Our children loved reading on the balcony, as well as the swimming pool.

    4 night family trip, Aug 13, 2019

    Verified Expedia guest review

  • 8.0.Very good

    V good

    Great location, good facilities and service. Lifts are quite frustrating, but overall a very good hotel.

    3 night family trip, Apr 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall nice stay although room should have been soundproof from traffic and it should be cleaned at least every alternate day for guests staying one week or longer

    Tom, 7 night trip, Dec 24, 2018

    Verified Ebookers guest review

  • 10.0.Exceptional

    Awesome location, fabulous restaurant and staff. Rooms were good a little tired... bed very comfy....sofa bed was terrible unfortunately but everything else great!

    Lou, 12 night trip, Oct 19, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel!

    Lovely hotel, very friendly staff and an excellent location. The suite we stayed in was very functional, good for making breakfasts or small meals. Only downside was the noisy air conditioning unit on the balcony.

    Michael, 7 night romance trip, Aug 29, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Good Location

    A good hotel that was central to main attractions.Spacious suite but a little dated. A nice indoor pool. Lovely breakfast with a good choice of food .Helpful staff.

    Linda, 4 night trip, Aug 27, 2018

    Verified Ebookers guest review

  • 8.0.Very good

    Great location, lovely hotel, friendly staff.

    We stayed at the Residence which has a mini kitchen, perfect for our small family with the IGA grocery store on the corner. Had a small problem with check in, our room wasn't available until 6:30pm and we were told to just come back later (not great after a long haul flight with a toddler) but the manager was very attentive and apologetic, problem solved. Would recommend to anyone visiting Vancouver.

    Lauren, 6 night trip, Aug 5, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was excellent. Meal in hotel was really good. Would definitely return to this hotel if we went back to Vancouver

    1 night trip, Jun 16, 2018

    Verified Expedia guest review

  • 4.0.Fair

    Pool impossible to book 3 tv's in suite didn't work Dog hair everywhere and lots of dust and stains Parking extremely over priced a d they over charged my credit card

    Nikala, 4 night family trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Place was nice not a place to stay more than 2 days overall it was okay! Carpet had a smell!

    Jen, 1 night family trip, Aug 29, 2020

    Verified Expedia guest review

See all 486 reviews