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Bintan Lagoon Resort

Photo gallery for Bintan Lagoon Resort

Private beach, white sand, sun-loungers, beach umbrellas
Property grounds
Minibar, in-room safe, desk, iron/ironing board
Interior entrance
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Overview of Bintan Lagoon Resort

Bintan Lagoon Resort

3.5 star property
Bintan beachfront resort with 5 restaurants, spa

7.0/10 Good

899 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Jalan Indera Segara Site A12, Lagoi, Bintan, Bintan Island, 29155
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Breakfast available
  • Free ferry terminal shuttle
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Rollaway/extra beds

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 21.9 miles/35.2 km
  • Free ferry terminal shuttle

Restaurants

  • Warung Yeah - 21 min drive
  • Fiesta - 11 min walk
  • Xana Beach Club - 28 min drive
  • The Dining Room - 21 min drive
  • Mama B - 21 min drive
Map

About this property

Bintan Lagoon Resort

Bintan Lagoon Resort offers a private beach where you can enjoy beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and surfing/body boarding. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Nelayan, one of 5 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, a nightclub and a poolside bar. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 470 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free ferry terminal shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Golfing
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Waterskiing
  • Shopping
  • Pool table
  • Fishing

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on-site
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Nelayan – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Miyako Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Haskell's Cafe – Overlooking the golf course, this café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Fiesta – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Verandah Cafe – This poolside café only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 35 for adults and SGD 23 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for SGD 73.00 per night
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Bintan Lagoon
Bintan Lagoon Resort
Bintan Resort
Bintan Resort Lagoon
Lagoon Bintan
Lagoon Bintan Resort
Lagoon Resort Bintan
Resort Bintan
Resort Bintan Lagoon
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Resort
Bintan Lagoon Resort Bintan
Bintan Lagoon Resort Resort Bintan

Frequently asked questions

Does Bintan Lagoon Resort offer free cancellation for a full refund?
Yes, Bintan Lagoon Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bintan Lagoon Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Bintan Lagoon Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Bintan Lagoon Resort?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Bintan Lagoon Resort?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Bintan Lagoon Resort and nearby?
Have fun with on-site activities such as kayaking, sailing and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Bintan Lagoon Resort also has 2 bars, a nightclub and a private beach, as well as a fitness centre and an arcade.
Are there restaurants at or near Bintan Lagoon Resort?
Yes, there are 5 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Bintan Lagoon Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

7.0

Good

6.9/10

Cleanliness

7.5/10

Staff & service

7.3/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Good

Kelvin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort, everything is clean and well kept, all the staff are well presented and attentive. We had one small problem, spoke to ANITA at the front desk, she handled it quickly and professionally. DAVID on the front desk was also very helpful. Highly recommend this resort.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay enjoyed everything. Food was very well prepared and tasty. Staff were attentive and well trained. Property is huge and well maintained. Had two minor incidents, Anita immediately took control and speedily dealt with the situation professionally. Could not recommend this hotel enough for what is has to offer.
ChrisSkinner, 1-night family trip
Verified Expedia guest review

6/10 Good

A bit overprice for what they offer... They claim to have 1000 different things but maybe 2/3 works properly. Nice room and breakfast. Everything else average.
Veronica, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.
Clarice, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Beach side restaurant is good. Room need some refurbishment
3-night family trip
Verified Expedia guest review

6/10 Good

Only good for outdoor activities
Old room and no aircon in lobby n restaurant
Shih Wen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

8/10
+ . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain
Candy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Myat, 1-night trip
Verified Hotels.com guest review