Grand Hotel Zell Am See

my husband and I really loved our Deluxe Double room with sauna. The room had 2 balconies overlooking the lake and the mountains. The room was spotlessly clean. sauna was a must during winter months. We used it every day. We were on half board and the food was varied. The hotel is very close to the pier where the cruise boat departs from. There is also a very pleasant après-ski bar just opposite the hotel. the room was extremely quiet. We enjoyed the peace and quiet. Usually in the hotels there is a constant noise of doors slamming , but not in this hotel. We had very good sleep there.

Beautiful hotel - but my gripe relates lack of air conditioned room despite me reserving same and the hotel blaming Hotels.com for failing to correctly advise them. However Hotels.com replied to my e-mail of complaint by stating that I did not reserve an air conditioned room We were travelling with our dog and strangely enough if Hotels.com were to check the following 2 nights reservations they were also for air conditioned rooms. Luxury Pet friendly hotels and air con are the 2 filters I use when reserving hotels.

Good value for money, Spa on the small side but good view of lake from spa

Lovely 5 course meals at dinner. Great buffet breakfast. Complementary afternoon ‘snacks’ which was practically another meal. Helpful staff. Wonderful stay.

Beautiful hotel and amazing food and views. Unfortunately the first room we staied in definitely wasn’t up to the standard of the rest of the hotel and could do with modernising. However after expressing our disappointment. We were offered a discounted upgrade. Our second room was everything we hoped for. We had a fantastic time.

Luxary accommodation, nice staff, infront of lake , delicious food, best hotel in zell am see

The Grand Hotel has everything for me, the perfect location and great views from my rooms balcony.

Lovely hotel ,lake view from room with balcony. Very peaceful. Excellent food and varied menu. Enjoyed free use of bicycles to go round the lake. Nice pool but too many uncontrolled children meant on one occasion we could not use it. We will return.

Great hotel with a remarkable location and history. Convenient spa facilities with private access to the lake and pedalo for rent. On the downside, the hotel restaurant does not keep the tables for hotel guests and we end up wandering around the city to have a dinner (super hard to find a free table without reservation) the staff was apologetic and admitted it's quite embarrassing. Other small things are lack of in-room A/C and poor minibar fridge cooling level but nothing really major.

Amazing food, great facilities and wonderful staff, attentive, proactive and thoughtful. We were there many years ago and came back again now. We will come again for sure! Thank you to the employees of this great hotel!