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1 room, 2 adults

Hotel Hospes Puerta de Alcalá

5-star5 stars
Plaza de la Independencia 3, Madrid, Madrid, 28001, Spain

Luxury hotel with spa, near El Retiro Park
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
  • Price Guarantee
Great location
Tasty breakfast
Great room
Sufficient wellness & sports facilities
151See all 151 reviews
From 902 reviews

TripAdvisor Traveller Rating

Hotel Hospes Puerta de Alcalá

from £167
  • Dreamer´s Double Room
  • Deluxe Double Room
  • Junior Suite
  • Deluxe Double Room, city view
  • Double Room (with extra bed)

What’s around Hotel Hospes Puerta de Alcalá


  • In Salamanca
  • El Retiro Park (2-minute walk)
  • Paseo del Prado (4-minute walk)
  • Gran Via Street (9-minute walk)
  • Thyssen-Bornemisza National Museum (9-minute walk)
  • Prado Museum (12-minute walk)
  • Puerta del Sol (17-minute walk)
  • Museo Nacional Centro de Arte Reina Sofia (21-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 13-min drive
  • Madrid Recoletos Station 6-min walk
  • Atocha Cercanías Station 19-min walk
  • Madrid Atocha Station 22-min walk
  • Retiro Station 3-min walk
  • Banco de Espana Station 7-min walk
  • Serrano Station 9-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • 1 per room (up to 33 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Steam room
Working away
  • Meeting rooms
  • Conference space size (feet) - 1830
  • Conference space size (meters) - 170
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1883
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.


Independencia – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Hotel Hospes Puerta de Alcalá’s small print

Also known as

  • Hospes Puerta Alcalá Hotel Madrid
  • Hospes Puerta Alcalá Hotel
  • Hospes Puerta Alcalá Madrid
  • Hospes Puerta Alcalá
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  • Madrid Hotel Hospes Puerta de Alcalá Hotel
  • Hotel Hospes Puerta Alcalá Madrid
  • Hospes Puerta Alcalá
  • Hotel Hotel Hospes Puerta de Alcalá Madrid
  • Hotel Hotel Hospes Puerta de Alcalá
  • Hotel Hospes Puerta de Alcalá Madrid
  • Hospes Puerta Alcalá Hotel
  • Hotel Hospes Madrid
  • Hospes Puerta Alcalá Madrid
  • Hospes Puerta de Alcalá
  • Hospes Puerta Alcalá Madrid
  • Hospes Puerta Alcalá
  • Hospes Madrid Hotel Madrid
  • Madrid Hospes Hotel
  • Hospes Hotel Madrid
  • Madrid Hospes Hotel


Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Valet parking costs EUR 39 per day

Rollaway beds are available for EUR 60.0 per night

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 151 reviews

Very good 8.0
Well located and comfortable
The shower was not good for a five star The restaurant quality was non existent The reception staff were excellent The parking valet good but expensive Fridge well stocked but a little pricey A little too noisey at night due to near bars and clubs
Vijay, gb2 night romance trip
Exceptional 10.0
Lovely cosy Hotel with attentive staff
Loved Madrid. Did several Free walking tours that were fun and informative Took a guide inside the Prado museum which made it much more fun and informative
Colin, gbRomance trip
Exceptional 10.0
Leon, mxRomance trip
Exceptional 10.0
Absolutely marvellous
We just stayed für one night but have stayed there before. The room was very nice,clean and very comfortable. The gentleman at reception was amazing as we had forgotten my husband’s black tie and he organised one at 8:45 pm and safer us. Really amazing.
Amaya, ie1 night romance trip
Good 6.0
No door between bathroom and main room
us2 night romance trip

Hotel Hospes Puerta de Alcalá

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