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The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with spa, near Hakone Komagatake Ropeway

Choose dates to view prices

Nestled near Lake Ashi, The Prince Hakone Lake Ashinoko offers a serene escape with an indoor mineral hot spring and sauna. Enjoy shopping on site, indulge in meals at the 3 on-site restaurants, relax in the steam room or coffee shop/cafe. Stay connected with free in-room WiFi and park your vehicle for no extra worry. With a helpful staff always ready to lend a hand as previous guests have praised.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £186
21 Jun - 22 Jun

Why we love this property

Culinary delights galore
Explore culinary variety at 3 restaurants and a cafe in this hotel. The buffet breakfast offers a delicious start to each day.
Spa escape
A full-service spa with treatment rooms welcomes daily wellness seekers. Take a dip in hot springs and hot tub or unwind in the sauna and steam room.
Deep sleep sanctuary
Blackout drapes create a perfect darkness cocoon for restful slumber. In-room massages soothe tired muscles while the minibar offers nighttime refreshment.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, Non Smoking, Garden View

Standard Twin Room, Non Smoking, Garden View | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | Lake view

Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(26 reviews)
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Property amenity
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  • Onsen
  • Spa
  • Free parking
  • Free Wi-Fi
9.2 out of 10, Wonderful, 1,376 reviews
The price is £188
25 Jun - 26 Jun
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）
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About the area

Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Komagatake Ropeway - 3 min walk - 0.3 km
  • Hakone-en Aquarium - 6 min walk - 0.5 km
  • Kuzuryu Shrine - 17 min walk - 1.4 km
  • Lake Ashi - 5 min drive - 3.0 km

Getting around

  • Tokyo (HND-Haneda) - 131 min drive
  • Tokyo (NRT-Narita Intl.) - 86.8 miles/139.6 km
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Gora Station - 13 min drive
  • Hakone Ohiradai Station - 15 min drive
  • Free train station pickup

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬4 min drive
  • ‪Bakery & Table 箱根 - ‬5 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪小田急 あしのこ茶屋 - ‬5 min drive
  • ‪箱根バターサンド Sun San D - ‬4 min drive

About this property

The Prince Hakone Lake Ashinoko

  • The Prince Hakone Lake Ashinoko puts you in a great location, within a short 10-minute walk of Hakone Komagatake Ropeway and Hakone-en Aquarium. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights include a bar/lounge, a sauna and a steam room. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Return train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM.
    • Additional fees apply to children 0-5 years old for breakfast and dinner.
    • Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free train station pickup from 11:30 AM to 4:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Local/corner shop
  • Bed rails

What to do

  • Hot springs
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 83
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open selected days.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Does The Prince Hakone Lake Ashinoko offer free cancellation for a full refund?

Yes, The Prince Hakone Lake Ashinoko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Prince Hakone Lake Ashinoko?

Sorry, pets aren't allowed.

Is parking offered on site at The Prince Hakone Lake Ashinoko?

Yes, there's free self parking.

What are the check-in and check-out times at The Prince Hakone Lake Ashinoko?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at The Prince Hakone Lake Ashinoko and nearby?

Have fun with nearby activities such as fishing and hiking, and practise your swing on the nearby golf course. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. The Prince Hakone Lake Ashinoko also has a garden.

Are there restaurants at or near The Prince Hakone Lake Ashinoko?

Yes, there are 3 on-site restaurants.

What's the area around The Prince Hakone Lake Ashinoko like?

The Prince Hakone Lake Ashinoko is a short 3-minute walk from Hakone Komagatake Ropeway and 5 minutes' walk from Hakone-en Aquarium.

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Reviews

The Prince Hakone Lake Ashinoko Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and amazing with a great spread of options. (9 reviews)
  • The property offers a convenient and punctual free shuttle bus service to the train station. (3 reviews)
  • The onsen was excellent with wonderful hot spring water and a great facility for relaxation. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Onsen
Restaurant
Location
Lake view
Towns
Train station
Scenery

Reviews

Verified

10/10 Exceptional

Our stay was amazing! Loved the onsen and dinner experience at the Japanese restaurant on site. Also very easy access to Mt Komagatake Ropeway, where we got excellent views to Mt Fuji at the top!
Emily, 2-night trip
Verified

10/10 Exceptional

Great view great staff great food
Patrick, 2-night trip
Verified

8/10 Very good

Really nice hotel by the lake a secluded in 60-70’s style (which I really liked). Only pb is the buffet restaurant try to avoid it great value. They have 2 other options hopefully better ;)
Ramin, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, beautiful location - really great and attentive staff.
Harrison, 1-night trip
Verified

10/10 Exceptional

great hotel very special location
Yaniv, 1-night trip
Verified

10/10 Exceptional

The staff was extremely friendly and helpful. The meals were very good and the location was superb. We enjoyed being able to walk by the water and also enjoyed spectacular views of Mt Fuji during our stay. Would definitely recommend this hotel.
Maria, 2-night trip
Verified

8/10 Very good

The staff is attentive and the onsen is very relaxing. The hotel sometimes feels like a maze. Even though it said on its website that they had a SPA continuously, it was closed for the day we went (tuesday); double check that. The buffet breakfast is definitely worth taking. The walks around the hotel and next to the lake will show you beautiful sights. Walking distance to the waterside shrine and the Laketown.
Ernesto, 1-night trip
Verified

10/10 Exceptional

The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room.
Daniel, 1-night trip
Verified

6/10 Good

This hotel was okay just that no more no less. The scenery it is in does all the heavy lifting, absolutely stunning area right on the lake. The room we had was spacious and comfortable. It was clean. It was however dated. The carpet was looking tired. The door sliders stuck. The plumbing in the bathroom made strange noises whilst showering. The
Joseph, 1-night trip
Verified

10/10 Exceptional

We loved the hotel! The breakfast was amazing.
Anna, 4-night trip
Verified

10/10 Exceptional

I am grateful to the service rendered by Nitta Teruo san and his team at the hotel. I had lost a hairline at the onsen area and thought I would never get it back. The hair clip, though small, was used by me since my pregnancy and had sentimental value. Teruo san went above and beyond to send the hair clip back to my next hotel in Tokyo. I really appreciate the team for going the extra mile to make our stay at the hotel a pleasant one. The hotel was huge and and the onsen was simply lovely. We will be back for sure!
Kia Soon Simon, 1-night trip
Verified

8/10 Very good

A comfortable and well-run hotel with good service and a pleasant lake view. The Japanese-style breakfast was very good, though not outstanding. The free shuttle to Odawara Station was very convenient, and the room was spacious and comfortable. Overall a solid stay, even if the atmosphere felt more like a large hotel than a unique experience.
Said, 1-night trip
Verified

10/10 Exceptional

It was very clean and beautiful.
Luan, 1-night trip
Verified

8/10 Very good

Grand old hotel that needs some updating but otherwise has a beautiful corridor that leads to the lobby. Very pleasant & comfortable place to stay with beautiful lake frontage & view of Mt Fuji. My room was spacious & nice with view of lake & mt.
Bee Imm, 2-night trip
Verified

10/10 Exceptional

Excellent hotel and staff.
PIERRE, 3-night trip
Verified

8/10 Very good

good view of mount fuji. Great honsen. Must take their shuttle to town activities (11-7:30 only). Restaurant is highly expensive. Room was great!
Deborah, 2-night trip
Verified

8/10 Very good

Beautiful building and view of lake and Mt. Fuji. Onsen bath and dining rooms are too far from guest room and hard for senior.
Hirokazu, 2-night trip
Verified

10/10 Exceptional

Everything was wonderful. The staff were helpful and efficient, the room was amazing the view was spectacular, the breakfast was great, the onsen was wonderful. I hope maybe some day I can come back ❤️
Kay, 3-night trip
Verified

10/10 Exceptional

Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times.
Mollie, 2-night trip
Verified

10/10 Exceptional

Beautiful lakeside location with a wonderfully relaxing onsen. The food was outstanding and service was great.
jennifer, 2-night trip
Verified

10/10 Exceptional

The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience.
andres, 1-night trip
Verified

10/10 Exceptional

Very nice decoration, friendly staff, decent food, good facilities
Fangqiu, 3-night trip
Verified

10/10 Exceptional

I love this hotel. It is in a gorgeous location on the lake and we could see Mt Fuji from our room. Staff were friendly and helpful and breakfast was excellent.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Beautiful

Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot.
Susie, 2-night trip
Verified

10/10 Exceptional

Delicious French and Japonese cuisine, view on Mont Fuji, access to onsen, hotel quiet and relaxing, multiple activities right beside the hotel.
Sofia, 2-night trip