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Tukan Hotel & Beach Club All Inclusive, Playa del Carmen

3 stars3 stars
5a avenida Norte Esq.con calle NortePlaya del CarmenQROO77710Mexico
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Good3.0 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food
13See all 13 Hotels.com reviews
From 1,202 reviewsTripAdvisor Traveller Rating

Tukan Hotel & Beach Club All Inclusive, Playa del Carmen

from £124
  • Standard Room, 2 Bedrooms
  • Standard Room
  • Deluxe Room ( Meals and Drinks in our Rest over la Quinta Avenida and 10th Ave)
  • Standard Room ( Meals and Drinks in our Rest over la Quinta Avenida and 10th Ave

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Offsite

  • Free beach shuttle

Other information

  • All-inclusive

In the hotel

Food and drink
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Spa tub
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
Facilities
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet meals, snacks and beverages included
  • Dining and beverage availability is limited at one or more venues

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service

Dining

La ceiba bar y buffet – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Living garden bar – On-site lobby lounge.

Los tulipanes bar y cenot – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Legends – This sports bar only serves dinner.

Recreation

On Site

  • Spa tub
  • Personal motorized watercraft on site nearby

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Recent reviews

Good 3.0 /5 from 13 reviews

Tukan Hotel & Beach Club All Inclusive, Playa del Carmen
Good3.0 / 5
Great location and drink options
The resort was very beautiful. It feels like you are walking through a jungle. It is right by 5th Avenue, so you are able to see pedestrians walking by. The bar and restaurant are open, so people watching is easy and fun! The beach is only a 10 minute walk, so you can walk on 5th Avenue and shop on your way if you want. Or there's a shuttle to take if walking isn't your style. Unfortunately, the rooms were just okay. Our room's linens had yellow stains on them. The shower didn't drain, and when we informed the front desk, they said they would send someone up to fix it, but didn't. We didn't spend much time in the rooms, however, so it wasn't that big of a deal. The patio had a hammock, though, which was very relaxing! The food was good. You do have to walk across the street for one of the restaurants that serves breakfast on the resort, but again, not a big deal. The bars were awesome! Lots of drink options for all-inclusive guests. The service wasn't awesome. They were always short on servers in the Living Bar and nice restaurant next door to Living Bar. The beach was awesome! You have to reserve chairs at Kool beach (free with all-inclusive!), and the bar there is close to the chairs. The bar tenders just looked at your wristband to make sure you're all-inclusive. They also had good drink options. Absolut vodka and Don Julio tequila were a few alcohol options, so it wasn't low-quality alcohol. Get a massage at Kool beach! Cheap :) Overall, it was great time!
6 night family trip
Tukan Hotel & Beach Club All Inclusive, Playa del Carmen
Good3.0 / 5
Disappointed
Very basic hotel Beach club is very far and non convenient Personnel is not kind The room is very basic and has no telephone in the room Bad Tv cable service
5 night family trip
Tukan Hotel & Beach Club All Inclusive, Playa del Carmen
Excellent4.0 / 5
The stay was great. The wifi was horrible.
3 night trip with friends
Tukan Hotel & Beach Club All Inclusive, Playa del Carmen
Excellent4.0 / 5
Great for a weekend
I Like this hotel because of its location, right on the 5th ave. 3 blocks from the night clubs and 3 from the Beach, the Hotel is surrounded by restaurants, shops, some bars, so if you want to go out at nights it is an excellent choice. plus it is all inclusive so you actually do not spend on drinks at the beach. the hotel has a private beach with a bar next to KOOL. Im coming back no doubt.
Trip with friends

See all reviews

Tukan Hotel & Beach Club All Inclusive, Playa del Carmen

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