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Royal Palm Hotel

Property class: 4
Central hotel with full-service spa, connected to a shopping centre, near Umhlanga Rocks Beach

Choose dates to view prices

Connected to a shopping center, Royal Palm Hotel offers an upscale retreat. Indulge in spa treatments like aromatherapy or relax at the gym. With DISH Restaurant and a bar on site, plus free WiFi and 24-hour front desk services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare

For families (6)

  • Babysitting (surcharge)
  • Microwave
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is £64
includes taxes & fees
19 Apr - 20 Apr

Why we love this property

Relaxation sanctuary
This hotel features a full-service spa with aromatherapy and facials. A sauna, steam room, and fitness space complete the wellness journey.
Tasty culinary delights
This hotel offers a vibrant restaurant, a welcoming bar, and full breakfast. Couples can elevate their experience with private dining options.
Sleep in luxury
Premium bedding cradles guests in sumptuous comfort throughout the night. In-room massages elevate the relaxation experience at this hotel.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Courtyard Area

Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms, Courtyard Area

  • 6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 2 Bedrooms

  • 122 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • City view
  • 206 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds OR 1 King Bed

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • City view
  • 206 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.1 km
  • Umhlanga Hospital - 5 min walk - 0.4 km
  • KwaZulu-Natal Sharks Board - 7 min walk - 0.6 km
  • Umhlanga Rocks Beach - 3 min drive - 2.2 km
  • Umhlanga Main Beach - 4 min drive - 2.9 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪KFC - ‬9 min walk
  • ‪Mimmo's - ‬3 min walk
  • ‪Circus Circus Cafe - ‬4 min walk
  • ‪Nespresso Gateway - ‬11 min walk
  • ‪Pizza Boyz - ‬3 min walk

About this property

Royal Palm Hotel

Royal Palm Hotel puts you within a 15-minute drive of Umhlanga Rocks Beach and uShaka Marine World. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and DISH Restaurant serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 94 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (ZAR 65 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3315 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Royale has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

DISH Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 250 to 250 for adults and ZAR 140 to 140 for children
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs ZAR 175 (one-way)

Parking

  • Covered self-parking costs ZAR 65 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Barclaycard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Also known as

Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Frequently asked questions

Does Royal Palm Hotel offer free cancellation for a full refund?

Yes, Royal Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Royal Palm Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Royal Palm Hotel?

Yes. Self-parking costs ZAR 65 per day.

Is an airport shuttle service offered by Royal Palm Hotel?

Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.

What are the check-in and check-out times at Royal Palm Hotel?

Check-in start time: 2 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Royal Palm Hotel?

No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (12-min drive) are both nearby.

What is there to do at Royal Palm Hotel and nearby?

Royal Palm Hotel has a spa and a steam room.

Are there restaurants at or near Royal Palm Hotel?

Yes, there's an on-site restaurant, DISH Restaurant.

What's the area around Royal Palm Hotel like?

Royal Palm Hotel is in the heart of uMhlanga, a short 4-minute walk from Gateway Theatre of Shopping and 6 minutes' walk from Umhlanga Hospital.

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Reviews

Royal Palm Hotel Reviews

8.4

Very good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

8.2

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Bedrooms
Shopping

Reviews

Verified

10/10 Exceptional

Excellent ,
Vironica, 3-night trip
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10/10 Exceptional

Friendly staff, very helpful.
Eugene, 1-night trip
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8/10 Very good

Spotless room, perfect stay
Adewumi, 1-night trip
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4/10 Fair

Amenities...
Desigan, 1-night trip
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10/10 Exceptional

Perfect and comfy

It is about my 7th stay, perfect and comfy as always.
1-night trip
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8/10 Very good

Good hotel located in nice location

Overall all good but there is a room for improvement such as cleanness and the noise.
Shiyam, 9-night trip
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10/10 Exceptional

Great location,spacious room,wonderful service
lauren, 8-night trip
Verified

10/10 Exceptional

More than what I expected will book it anytime really can recommend this place
Verified

10/10 Exceptional

Amazing accomodation Thank you
1-night trip
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10/10 Exceptional

Good stay
2-night trip
Verified

10/10 Exceptional

Being here before just a excellent place home from home
Gustav, 2-night trip
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10/10 Exceptional

Home away from home

Royal palm hotel very much welcoming beautifully laid up
Lorraine, 1-night trip
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10/10 Exceptional

Awesome staff
Sakhile, 1-night trip
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10/10 Exceptional

The check in was seamless and they even ended upgrading us to a 3 bedroom free of charge. The rooms were clean and modern and conveniently situated within walking distance of Gateway. Great stay!
Agent, 2-night trip
Verified

10/10 Exceptional

Amazing staff and a great stay. Neat and well presented
Varsha, 1-night trip
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10/10 Exceptional

Great Location in Umhlanga for business

Great location and a good hotel with free parking! A short drive to the beaches and other tourist attractions with good shopping just across the boulevard.
MRJF, 3-night trip
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10/10 Exceptional

Great room

Great room, everything you need
1-night trip
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10/10 Exceptional

Location
Ron, 1-night trip
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10/10 Exceptional

Penthouse

Penthouse is a winner
1-night trip
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10/10 Exceptional

Neat and tidy friendly staff! situated right at gateway mall easy access to restaurants and shopping! after all a pleasant stay thank you 😊
Coreen, 1-night trip
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10/10 Exceptional

Everything was nice 👌
Dumo, 4-night trip
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10/10 Exceptional

Overall good value for money spent We have used the property many times .It needs some updating
shunmoogam, 12-night trip
Verified

10/10 Exceptional

Excellent Hotel fabulous rooms

The executive room in this hotel is as good as that you would find in a 5* hotel. Exceptional layout and decor. The hotel is across the street from Gateway Mall. Excellent location. This hotel is underrated and deserves to be a 5* fabulous
Zarina, 1-night trip
Verified

8/10 Very good

Great stay, just room services refused extra 2 towels, room had only 2 bath towels for night shower and none for the morning.
1-night trip
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10/10 Exceptional

Good
Kingsford, 5-night trip